Attitudes towards disability management: A survey of employees returning to work and their supervisors

Work

Volumn 40, Issue 2, 2011, Pages 143-151

  Busse, Jason W ^a,b   Dolinschi, Roman ^a   Clarke, Andrew ^c   Scott, Liz ^d   Hogg Johnson, Sheilah ^a,e   Amick Iii, Benjamin C ^a,f   Rivilis, Irina ^a,e   Cole, Donald ^e  

^a INSTITUTE FOR WORK AND HEALTH   (Canada)

^b MCMASTER UNIVERSITY   (Canada)

^c UNIVERSITY OF BRITISH COLUMBIA   (Canada)

^d Organizational Solutions Inc   (Canada)

^e UNIVERSITY OF TORONTO   (Canada)

^f UNIVERSITY OF TEXAS SCHOOL OF PUBLIC HEALTH   (United States)

Author keywords

case management; return to work; Short term disability

Indexed keywords

ARTICLE; ATTITUDE; CANADA; CASE MANAGEMENT; EMPLOYMENT; FEMALE; HUMAN; MALE; OCCUPATIONAL HEALTH SERVICE; PSYCHOLOGICAL ASPECT; QUESTIONNAIRE;

ATTITUDE; CASE MANAGEMENT; EMPLOYMENT; FEMALE; HUMANS; MALE; OCCUPATIONAL HEALTH SERVICES; ONTARIO; QUESTIONNAIRES;

EID: 80052675605     PISSN: 10519815     EISSN: None     Source Type: Journal    
DOI: 10.3233/WOR-2011-1215     Document Type: Review

References (28)

1. N. Krause, J.W. Frank, L.K. Dasinger, T.J. Sullivan and S.J. Sinclair, Determinants of duration of disability and returnto- work after work-related injury and illness: Challenges for future research, Am J Ind Med 40 (2001), 464-484.
2. R.V. Habeck and H.A. Hunt, Disability management perspectives, Am Rehab 25 (1999), 18-25.
3. R.M. Williams, M.G. Westmorland, H.S. Shannon and B.C. Amick 3rd, Disability management practices in Ontario health care workplaces, J Occup Rehabil 17 (2007), 153-165.
4. A.S. Brooker, J. Clarke, S. Sinclair, V. Penick and S. Hogg- Johnston, Effective disability management and return-to-work practices, in: Injury and the new world of work, T. Sullivan, ed., UBC Press, Vancouver, BC, 2000, pp. 246-261.
5. National Institute of Disability Management and Research. Code of practice for disability management: Describing effective benc hmarks for the creation of workplace disability management programs. National Institute of Disability Management and Research, Port Alberni, BC, 2000.
6. R.V. Habeck, R.A. Hunt and B. Van Tol,Workplace factors associated with preventing and managing work disability, Rehab Counsel Bull 42 (1999), 98-114.
7. C. Nordqvist, C. Holmqvist and K. Alexanderson, Views of laypersons on the role employers play in return to work when sick listed, J Occup Rehab 13 (2003), 11-20.
8. M.G.Westmorland, R.M.Williams, B.C. Amick III, H. Shannon and F. Rasheed, Disability management practices in Ontario workplaces: Employees' perceptions, Disability Rehab 27 (2005), 825-835.
9. S. Maki, Case management, in: Sourcebook of Occupational Rehabilitation, P.M. King, ed., Plenum Press, New York, NY, 1998, pp. 325-337.
10. R.J. Butler, W.G. Johnson and B.P. Gray, Timing makes a difference: Early nurse case management intervention and low back pain, Prof Case Manag 12 (2007), 316-327.
11. K. Roberts andW. Young, Procedural fairness, return to work, and the decision to dispute in workers' compensation, Employ Responsibilities Rights J 10 (1997), 193-212.
12. Cooperation in Groups: Procedural Justice, Social Identity, and Behavioral Engagement, T.R. Tyler and S. Blader, eds, Psychology Press, Philadelphia, PA, 2000.
13. A. Bartu, Client satisfaction: Why bother? J Subst Abuse 1 (1996), 20-26.
14. C. Roberts-Yates, The concerns and issues of injured workers in relation to claims/injury management and rehabilitation: The need for new operational frameworks, Disabil Rehab 25 (2003), 898-907.
15. C. Roberts-Yates, Employers'perceptions of claims/injury management and rehabilitation in south australia, Asia Pacific J Human Res 44 (2006), 102.
16. A.E. Young, R.Wasiak, R.T. Roessler, K.M. McPherson, J.R. Anema and M.N.M. van Poppel, Return-to-work outcomes following work disability: Stakeholder motivations, interests and concerns, J Occupat Rehab 15 (2005), 543-556.
17. B.C.Amick III, R.V. Habeck, A.Hunt, A.H. Fossel, A. Chapin, R.B. Keller and J.N. Katz, Measuring the Impact of Organizational Behaviors on Work Disability Prevention and Management, J Occupat Rehab 10 (2000), 21-38.
18. The EMPAQ Employee Satisfaction Survey (Available at: Http://www.empaq.org/metrics/EE-Sat-Survey-Tool-Kit-Nov2007.pdf; accessed on Oct. 12, 2009).
19. R.L. Franche, C.N. Severin, S. Hogg-Johnson, P. Côté, M. Vidmar and H. Lee, The impact of early workplace-based return-to-work strategies onwork absence duration: A 6-month longitudinal study following an occupational musculoskeletal injury, J Occup Environ Med 49 (2007), 960-974.
20. L.E. Griffith, D.J. Cook, G.H. Guyatt and C.A. Charles, Comparison of open and closed questionnaire formats in obtaining demographic information from Canadian general internists, J Clin Epidemiol 52 (1999), 997-1005.
21. Health Measurement Scales: A Practical Guide to their Development and Use, (3rd edition), D.L. Streiner and G.R. Norman, eds, Oxford University Press, New York City, NY, 2003.
22. P.L. Hudak and J.G. Wright, The characteristics of patient satisfaction measures, Spine 25 (2000), 3167-3177.
23. G.H. Guyatt, A. Mitchell, D.W. Molloy, R. Capretta, J. Horsman and L. Griffith, Measuring patient and relative satisfaction with level or aggressiveness of care and involvement in care decisions in the context of life threatening illness, J Clin Epidemiol 48 (1995), 1215-1224.
24. D. Larson, C. Attkisson, W.A. Hargreaves and T.D. Nguyen, Assessment of client/patient satisfaction: Development of a general scale, Eval Program Plann 2 (1979), 197-207.
25. B. Williams, The meaning of patient satisfaction: An explanation of high reported levels, Soc Sci Med 47 (1998), 1351-1359.
26. A. Dougall, A. Russel, G. Rubin and J. Ling, Rethinking patient satisfaction: Patient experiences of an open access flexible sigmoidoscopy service, Soc SciMed 50 (2000), 53-62.
27. S. Sofaer, Qualitative methods: What are they and why use them? Health Serv Res 34 (1999), 1101-1118.
28. J. Popay and G. Williams, Qualitative research and evidencebased health care, J R Soc Med 91 (1998), 32-37.