Integrated total quality management: Beyond zero defects theory and towards innovation

Total Quality Management and Business Excellence

Volumn 22, Issue 8, 2011, Pages 891-910

  de Oliveira Matias, João Carlos ^a   Coelho, Denis Alves ^a  

^a UNIVERSITY OF BEIRA INTERIOR   (Portugal)

Author keywords

Compatibility; Competitiveness; Global market; Innovation; Integration; Management systems; Standards; Total quality

Indexed keywords

EID: 80052479891     PISSN: 14783363     EISSN: 14783371     Source Type: Journal    
DOI: 10.1080/14783363.2011.593862     Document Type: Article

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