Total quality management: A way towards total integration

Total Quality Management

Volumn 7, Issue 4, 1996, Pages 379-384

  Gundogan, M ^a   Groves, G ^a   Kay, J M ^a  

^a CRANFIELD UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0346183394     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/09544129650034738     Document Type: Article

References (8)

1. BERTRAM, D. (1991) Getting started in total quality management, Total Quality Management, 2, pp.279-282.
2. DSEG (1992) What Is Six Sigma? (Houston, Texas Instruments).
3. GUNDOGAN, M. & KAY, J.M. (1995) An integrated total quality management philosophy within group technology cells. In: International Conference Proceedings on Planned Maintenance Reliability and Quality Assurance, 6-7 April, Cambridge, pp. 59-64.
4. KANJI, G.K. & ASHER, M. (1993) Total quality management process: a systematic approach, Total Quality Management, 4 (suppl.).
5. OAKLAND, J.S. (1993) Total Quality Management: The Route to Improving Performance, 2nd Edn (Oxford, Heinemann Professional Publishing).
6. QUIMBY, C., PARKER, L. & WEIMERSKIRCH, A.M. (1991) How, exactly, do you communicate quality? Quality Progress, 24, pp. 52-54.
7. RANDHAWA, S.U., MCDOWELL, E.D., TABAKA, P.J. & HOWARD, N.L. (1994) TQM practices: a survey of companies in the pacific Northwest, Industrial Engineering, 26, pp. 28-30.
8. WILKINSON, A., REDMAN, T. & SNAPE, E. (1994) What is happening in quality management? Findings from an IM survey, The TQM Magazine, 6, pp. 55-58.