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Volumn 5, Issue 8, 2011, Pages 1020-1026

Reducing queues in a Nigerian hospital pharmacy

Author keywords

Outpatient pharmacy; Queue characteristics; Queue discipline

Indexed keywords

ARTICLE; CROSS TRAINING; HEALTH CARE FACILITY; HEALTH CARE QUALITY; HOSPITAL MANAGEMENT; HOSPITAL PHARMACY; HUMAN; NIGERIA; OUTPATIENT CARE; QUEUE CHARACTERISTICS; QUEUE DISCIPLINE; STAFF TRAINING; TIME; WAITING AREA TO PHARMACY SPACE RATIO; WAITING TIME; WORKFLOW;

EID: 80052452311     PISSN: None     EISSN: 19960816     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (8)

References (24)
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.