Multicriteria-based customer-focused vendor selection through the analytic hierarchy process

International Journal of Procurement Management

Volumn 2, Issue 2, 2009, Pages 143-162

  Rajkumar, C Johnson ^a   Kannan, S M ^b   Jayabalan, V ^c  

^a SACS MAVMM Engineering College   (India)

^b KALASALINGAM UNIVERSITY   (India)

^c ANNA UNIVERSITY   (India)

Author keywords

AHP; Analytic hierarchy process; Customer focus; Multicriteria; Vendor evaluation; Vendor selection

Indexed keywords

EID: 79961008891     PISSN: 17538432     EISSN: 17538440     Source Type: Journal    
DOI: 10.1504/IJPM.2009.023404     Document Type: Article

References (24)

1. Cebi F. and Bayraktar D. (2003) 'An integrated approach for supplier selection' Logistics Information Management Vol. 16 No. 6 pp.395-400.
2. Chan F.T.S. and Kumar N. (2007) 'Global supplier development considering risk factors using fuzzy extended AHP based approach' Omega Vol. 35 No. 4 pp.417-431. (Pubitemid 44426444)
3. Chen C-C. Yeh T-M. and Yang C-C. (2004) 'Customer-focused rating system of supplier quality performance' Journal of Manufacturing Technology Management Vol. 15 No. 7 pp.599-606.
4. Chuang P.T. (2001) 'Combining the analytic hierarchy process and quality function deployment for a location decision from a requirement perspective' International Journal of Advanced Manufacturing Technology Vol. 18 No. 11 pp.842-849.
5. Ernst R. Kamrad B. and Ord K. (2007) 'Delivery performance in vendor selection decisions' European Journal of Operational Research Vol. 176 No. 1 pp.534-541. (Pubitemid 44442711)
6. Feigenbaum A.V. (1985) Total Quality Control 3rd ed. Taipei: Mei Ya Publications Inc. Hasan M.A. Shankar R. and Sarkis J. (2008) 'Supplier selection in an agile manufacturing environment using Data Envelopment Analysis and Analytic Network Process' Int. J. Logistics Systems and Management Vol. 4 No. 5 pp.523-550.
7. Kahraman C. Cebeci U. and Ulukan Z. (2003) 'Multi-criteria supplier selection using fuzzy AHP' Logistics Information Management Vol. 16 No. 6 pp.382-394.
8. Kim K.I. Syamil A. and Bhatt B.J. (2007) 'A resource-based theory of supplier strategy' Int. J. Logistics Systems and Management Vol. 3 No. 1 pp.20-33.
9. Lasch R. and Janker C.G. (2005) 'Supplier selection and controlling using multivariate analysis' International Journal of Physical Distribution Logistics Management Vol. 35 No. 6 pp.409-425. (Pubitemid 41112457)
10. Liu J. Ding F.Y. and Lall V. (2000) 'Using data envelopment analysis to compare suppliers for supplier selection and performance improvement' Supply Chain Management: An International Journal Vol. 5 No. 3 pp.143-150. (Pubitemid 39034415)
11. Madu C.N. (1998) Hand Book of Total Quality Management Dordrecht: Kluwer Academic Publishers.
12. Monczka R.M. and Trecha S.J. (1988) 'Cost based supplier performance evaluation' Journal of Purchasing and Materials Management Spring pp.2-7.
13. Moynihan G.P. Saxena P. and Fonseca D.J. (2006) 'Development of a decision support system for procurement operations' International Journal of Logistics Systems and Management Vol. 2 No. 1 pp.1-18. (Pubitemid 44043218)
14. Rajan A.J. Rao S. and Ganesh K. (2007) 'VEPCE: decision-making model for vendor evaluation with respect to product prioritization and customer expectation' International Journal of Logistics Systems and Management Vol. 3 No. 1 pp.34-55.
15. Sarkar A. and Mohapatra P.K.J. (2006) 'Evaluation of supplier capability and performance: A method for supply base reduction' Journal of Purchasing and Supply Management Vol. 12 No. 3 pp.148-163. (Pubitemid 44858284)
16. Satty T.L. (1977) 'A scaling method for priorities in hierarchical structures' Journal of Mathematical Psychology' Vol. 15 No. 3 pp.234-281.
17. Satty T.L. (1980) The Analytic Hierarchy Process New York: McGraw-Hill/Prentice-Hall.
18. Seetharaman A. Ali Khatibi A. and Wu S.T. (2004) 'Vendor development and control: Its linkage with demand chain' International Journal of Physical Distribution Logistics Management Vol. 34 Nos. 3-4 pp.269-285.
19. Sharma S.P. Acharya D. and Goyal S.K. (2006) 'Buyer-vendor co-ordination models in supply chain management European Journal of Operational Research Vol. 175 No. 1 pp.1-15. (Pubitemid 44488545)
20. Talluri S. Narasimhan R. and Nair A. (2006) 'Vendor performance with supply risk: A chance-constrained DEA approach' International Journal of Production Economics Vol. 100 No. 2 pp.212-222. (Pubitemid 41737522)
21. Timmerman E. (1986) 'An approach to vendor performance evaluation' Journal of Purchasing and Materials Management Vol. 22 No. 4 pp.2-8.
22. Ustun O. and Demirtas E.A. (2008) 'An integrated multi-objective decision-making process for multi-period lot-sizing with supplier selection' Omega Vol. 36 No. 4 pp.509-521.
23. Vonderembse M.A. and Tracey M. (1999) 'The impact of supplier selection criteria and supplier involvement on manufacturing performance' Journal of Supply Chain Management Vol. 35 No. 3 pp.33-39.
24. Wind Y. and Robinson P.J. (1968) 'The determinants of vendor selection: The evaluation function approach' Journal of Purchasing and Materials Management August pp.29-41.