Effective physician-nurse communication: A patient safety essential for labor and delivery

American Journal of Obstetrics and Gynecology

Volumn 205, Issue 2, 2011, Pages 91-96

  Lyndon, Audrey ^a   Zlatnik, Marya G ^b   Wachter, Robert M ^b  

^a UNIVERSITY OF CALIFORNIA   (United States)

^b UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

interprofessional communication; labor and delivery; patient safety

Indexed keywords

OXYTOCIN;

BLOOD PRESSURE; CONFLICT MANAGEMENT; DELIVERY; DOCTOR NURSE RELATION; HUMAN; LABOR INDUCTION; LABOR PAIN; MATERNAL CARE; MATERNAL HYPERTENSION; PATIENT SAFETY; PLACENTA INSUFFICIENCY; PRIORITY JOURNAL; RELIABILITY; REVIEW; TRUST;

ADULT; ATTITUDE OF HEALTH PERSONNEL; COMMUNICATION; DELIVERY, OBSTETRIC; FEMALE; GESTATIONAL AGE; HUMANS; HYPERTENSION, PREGNANCY-INDUCED; LABOR, INDUCED; OXYTOCIN; PAIN MANAGEMENT; PATIENT SAFETY; PHYSICIAN-NURSE RELATIONS; PREGNANCY; PREGNANCY OUTCOME;

EID: 79960915552     PISSN: 00029378     EISSN: 10976868     Source Type: Journal    
DOI: 10.1016/j.ajog.2011.04.021     Document Type: Review

References (41)

1. L.T. Kohn, J.M. Corrigan, and M.S.editors. Donaldson To err is human: building a safer health system 2000 National Academy Press Washington, DC
2. A. Page Keeping patients safe: transforming the work environment of nurses 2004 National Academy Press Washington, DC
3. G.E. Knox, K.R. Simpson, and T.J. Garite High reliability perinatal units: an approach to the prevention of patient injury and medical malpractice claims J Healthc Risk Manag 19 1999 24 32
4. G.E. Knox, and K.R. Simpson Perinatal high reliability Am J Obstet Gynecol 204 2011 373 377
5. K.E. Weick, and K.M. Sutcliffe Managing the unexpected: assuring high performance in an age of complexity 2001 Jossey-Bass San Francisco
6. G.I. Rochlin Safe operation as a social construct Ergonomics 42 1999 1549 1560 (Pubitemid 29515995)
7. P. Preston Learning from human factors: getting it right in perinatal care Presented at: Kaiser Permanente Partnership for Perinatal Patient Safety Conference, San Francisco, CA Oct. 24, 2003
8. The Joint Commission Preventing infant death and injury during delivery Sentinel Event Alert 30 2004 1 3
9. The Joint Commission Behaviors that undermine a culture of safety Sentinel Event Alert 40 2008 1 3
10. American College of Obstetricans and Gynecologists Disruptive behavior: ACOG committee opinion no. 366 Obstet Gynecol 109 2007 1261 1262
11. American College of Obstetricans and Gynecologists Patient safety in obstetrics and gynecology: ACOG committee opinion no. 447 Obstet Gynecol 114 2009 1424 1427
12. K.R. Simpson, D.C. James, and G.E. Knox Nurse-physician communication during labor and birth: implications for patient safety J Obstet Gynecol Neonatal Nurs 35 2006 547 556 (Pubitemid 44874952)
13. H.P. Kennedy, and A. Lyndon Tensions and teamwork in nursing and midwifery relationships J Obstet Gynecol Neonatal Nurs 37 2008 426 435
14. J.B. Sexton, C.G. Holzmueller, and P.J. Pronovost Variation in caregiver perceptions of teamwork climate in labor and delivery units J Perinatol 26 2006 463 470 (Pubitemid 44138297)
15. T. Speroff, S. Nwosu, and R. Greevy Organisational culture: variation across hospitals and connection to patient safety climate Qual Safe Health Care 19 2010 592 596
16. R. Blatt, M.K. Christianson, K.M. Sutcliffe, and M.M. Rosenthal A sensemaking lens on reliability J Organ Behav 27 2006 897 917 (Pubitemid 44598921)
17. K.R. Simpson, and G.E. Knox Adverse perinatal outcomes: recognizing, understanding, and preventing common accidents AWHONN Lifelines 7 2003 224 235
18. K.R. Simpson, and A. Lyndon Clinical disagreements during labor and birth: how does real life compare to best practice? MCN Am J Matern Child Nurs 34 2009 31 39
19. A. Lyndon Social and environmental conditions creating fluctuating agency for safety in two urban academic birth centers J Obstet Gynecol Neonatal Nurs 37 2008 13 23
20. J.L. Smetzer, and M.R. Cohen Intimidation: practitioners speak up about this unresolved problem Joint Comm J Qual Patient Saf 31 2005 594 599
21. B.M. Gillespie, W. Chaboyer, P. Longbottom, and M. Wallis The impact of organisational and individual factors on team communication in surgery: a qualitative study Int J Nurs Stud 47 2010 732 741
22. P. Pronovost, and E. Vohr Safe patients, smart hospitals 2010 Penguin London
23. Agency for Healthcare Research and Quality TeamSTEPPS: Strategies and Tools to Enhance Performance and Patient Safety http://teamstepps.ahrq.gov/ abouttoolsmaterials.htm Accessed Oct. 1, 2010
24. C.M. Pettker, S.F. Thung, and E.R. Norwitz Impact of a comprehensive patient safety strategy on obstetric adverse events Am J Obstet Gynecol 200 2009 492.e1 492.e8
25. K.R. Simpson, C.C. Kortz, and G.E. Knox A comprehensive perinatal patient safety program to reduce preventable adverse outcomes and costs of liability claims Joint Comm J Qual Patient Saf 35 2009 565 574
26. C.M. Pettker, S.F. Thung, and C.A. Raab A comprehensive obstetrics patient safety program improves safety climate and culture Am J Obstet Gynecol 204 2011 216.e1 216.e6
27. B. Wagner, N. Meirowitz, and J. Shah Comprehensive perinatal safety initiative to reduce adverse obstetric events J Healthc Qual 2011 Epub ahead of print doi: 10.1111/j.1945-1474.2011.00134.x.
28. A. Grunebaum, F. Chervenak, and D. Skupski Effect of a comprehensive obstetric patient safety program on compensation payments and sentinel events Am J Obstet Gynecol 204 2011 97 105
29. D.O. Farley, M.E. Sorbero, S.L. Lovejoy, and M. Salisbury Achieving strong teamwork practices in hospital labor and delivery units 2010 RAND Center for Military Health Policy Research Santa Monica, CA
30. J.A. Seago Professional communication, chapter 32 R.G. Hughes, Patient safety and quality: an evidence-based handbook for nurses 2008 Agency for Healthcare Research and Quality Washington, DC
31. S. Whyte, L. Lingard, and S. Espin Paradoxical effects of interprofessional briefings on OR team performance Cogn Technol Work 10 2008 287 294
32. W.D. Corser The contemporary nurse-physician relationship: insights from scholars outside the two professions Nurs Outlook 48 2000 263 268
33. M. Leonard, S. Graham, and D. Bonacum The human factor: the critical importance of effective teamwork and communication in providing safe care Qual Saf Health Care 13 suppl 2004 i85 i90
34. D. Vaughn The challenger launch decision: risky technology, culture, and deviance at NASA 1996 University of Chicago Press Chicago
35. P.J. Pronovost, C.G. Holzmueller, C.S. Ennen, and H.E. Fox Overview of progress in patient safety Am J Obstet Gynecol 204 2011 5 10
36. American College of Obstetricans and Gynecologists The obstetric-gynecologic hospitalist: AJOG committee opinion no. 459 Obstet Gynecol 116 2010 237 239
37. K.R. Simpson Failure to rescue: implications for evaluating quality of care during labor and birth J Perinat Neonatal Nurs 19 2005 24 34
38. L.I. Stein The doctor-nurse game Am J Nurs 68 1968 101 105
39. D. Stone, B. Patton, and S. Heen Difficult conversations: how to discuss what matters most 2010 Penguin New York
40. R. Connors, and T. Smith Change the culture, change the game 2011 Penguin New York
41. J. Pfeffer, and R.I. Sutton The knowing-doing gap: how smart companies turn knowledge into action 1999 Harvard Business Publishing Boston