The impact of organisational and individual factors on team communication in surgery: A qualitative study

International Journal of Nursing Studies

Volumn 47, Issue 6, 2010, Pages 732-741

  Gillespie, Brigid M ^a   Chaboyer, Wendy ^a   Longbottom, Paula ^a   Wallis, Marianne ^b  

^a GRIFFITH UNIVERSITY   (Australia)

^b GOLD COAST HOSPITAL AND HEALTH SERVICE   (Australia)

Author keywords

Communication; Interdisciplinary; Operating room; Patient safety; Surgery; Teamwork

Indexed keywords

ADULT; ARTICLE; ATTITUDE TO HEALTH; AUSTRALIA; COOPERATION; EDUCATION; HEALTH PERSONNEL ATTITUDE; HUMAN; INFORMATION PROCESSING; INTERPERSONAL COMMUNICATION; MEDICAL STAFF; MIDDLE AGED; NEEDS ASSESSMENT; NURSE ADMINISTRATOR; NURSING METHODOLOGY RESEARCH; NURSING STAFF; OPERATING ROOM; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PATIENT CARE; PSYCHOLOGICAL ASPECT; PSYCHOLOGICAL MODEL; PUBLIC RELATIONS; QUALITATIVE RESEARCH; QUESTIONNAIRE; SAFETY;

ADULT; ATTITUDE OF HEALTH PERSONNEL; COMMUNICATION; COOPERATIVE BEHAVIOR; FOCUS GROUPS; HEALTH KNOWLEDGE, ATTITUDES, PRACTICE; HUMANS; INTERPROFESSIONAL RELATIONS; MEDICAL STAFF, HOSPITAL; MIDDLE AGED; MODELS, PSYCHOLOGICAL; NEEDS ASSESSMENT; NURSE ADMINISTRATORS; NURSING METHODOLOGY RESEARCH; NURSING STAFF, HOSPITAL; OPERATING ROOMS; ORGANIZATIONAL CULTURE; PATIENT CARE TEAM; QUALITATIVE RESEARCH; QUEENSLAND; QUESTIONNAIRES; SAFETY MANAGEMENT;

EID: 77950918170     PISSN: 00207489     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijnurstu.2009.11.001     Document Type: Article

References (36)

1. Aggarwal B., Undre S., Moorthy C., and Darzi A. The simulated operating theatre: comprehensive training for surgical teams. Quality and Safety in Health Care 13 (2004) 27-32
2. AIHW. Sentinel Events in Australian Public Hospitals 2004-05 (2007), Australian Institute of Health & Welfare, Canberra pp. 1-35
3. Australian Medical Association, 2006. Safe Handover: Safe Patients; Guidelines on Clinical Handover for Clinicians and Managers. http://www.ama.com.au/web.nsf/doc/WEEN-6XFDKN/pdf (accessed March 10, 2009).
4. Bleakley A., Boyden J., Hobbs A., Walsh L., and Allard J. Improving teamwork climate in operating theatres: the shift from multiprofesisonalism to interprofessionalism. Journal of Interprofessional Care 20 5 (2006) 461-470
5. Braun V., and Clarke V. Using thematic analysis in psychology. Qualitative Research in Psychology 3 (2006) 77-101
6. Clark P. What would a theory of interprofessional education look like? Some suggestions for developing a theoretical framework for teamwork training. Journal of Interprofessional Care 26 6 (2006) 577-589
7. Dayton E., and Henriksen K. Communication failure: basic components, contributing factors, and the call for structure. Joint Commission Journal on Quality and Patient Safety 33 1 (2007) 34-47
8. DiPalma C. Power at work: navigating hierarchies, teamwork and roles. Journal of Medical Humanities 25 4 (2004) 291-308
9. Edmondson C. Speaking up in the operating room: how team leaders promote learning in interdisciplinary action teams. Journal of Management Studies 40 6 (2003) 1419-1452
10. Genn J. Curriculum, environment, climate, quality and change in medical education - a unifying perspective (Parts one and two). Medical Teacher 23 (2001) 337-344, 445-454
11. Gillespie, B., Chaboyer, W., Wallis, M., Fenwick, C., in press. Why isn't time out being implemented? An exploratory study. Quality & Safety in Health Care.
12. Guba E., and Lincoln Y. Competing paradigms in qualitative research. In: Denzin N., and Lincoln Y. (Eds). Handbook of Qualitative Research (1994), Sage, Thousand Oaks 105-117
13. Helmriech R., and Davies J. Human factors in the operating room: interpersersonal determinants of safety, efficiency and morale. Bailliere's Clinical Anaesthesiology: Safety and Risk Management in Anaesthesia (1996), Balliere Tindall, London
14. Joint Commission on Accreditation of Healthcare Organisations, 2007. Sentinel event statistics: October, 2007. Joint Commission on Accreditation of Healthcare Organisations Oakbrook Terrace.
15. Klueger R. Focus Groups: A Practical Guide for Applied Research (1994), Sage, Thousand Oaks, CA
16. Lacey, A., Luff, D., 2007. Qualitative Data Analysis. Trent Research and Development Support Unit.
17. Leonard M., Graham S., and Bonacum D. The human factor: the critical importance of effective teamwork and communication in providing safe care. Quality and Safety in Health Care 13 (2004) 85-90
18. Levinson W. Bringing the fishbone diagram into the computer age. Quality Progress 39 12 (2006) 88
19. Lingard L., Epsin S., Rubin B., Whyte S., Colmenares M., Baker G., Doran D., Grober E., Orser B., Bohnen J., and Reznick R. Getting teams to talk: development and pilot implementation of a checklist to promote interprofessional communication in the OR. Quality and Safety in Health Care 14 (2005) 340-346
20. Lingard L., Garwood S., and Poenaru D. Tensions influencing operating room team function: does institutional context make a difference?. Medical Education 38 (2004) 691-699
21. Lingard L., Regehr G., Epsin S., and Whyte S. A theory-based instrument to evaluate team communication in the operating room: balancing measurement authenticity and reliability. Quality and Safety in Health Care 15 (2006) 422-426
22. Lingard L., Regehr G., Orser B., Reznick R., Baker R., Doran D., Epsin S., Bohnen J., and Whyte S. Evaluation of a pre-operative checklist and team briefing among surgeons, nurses, and anaesthesiologists to reduce failures in communication. Archives of Surgery 143 1 (2008) 12-17
23. Lingard L., Reznick R., De Vito I., and Epsin S. Forming professional identities on the health care team: discursive constructions of the 'other' in the operating room. Medical Education 36 (2002) 728-734
24. Lingard L., Reznick R., Epsin S., Regehr G., and DeVito I. Team communications in the operating room: talk patterns, sites of tension, and implications for novices. Academic Medicine 77 3 (2002) 232-237
25. Lingard L., Whyte S., Epsin S., Baker R., Orser B., and Doran D. Towards safer interprofessional communication: constructing a model of "utility" from preoperatvie team briefings. Journal of Interprofessional Care 20 5 (2006) 471-483
26. Makary M., Holzmueller C., Sexton B., Thompson D., Martinez E., Freischlag J., Ulatowski J., Heitmiller E., Rowen L., and Provovost P. Operating room debriefings. Joint Commission Journal on Quality and Patient Safety 32 7 (2006) 407-410
27. Makary M., Holzmueller C., Thompson D., Rowen L., Heitmiller E., Maley W., Black J., Stegner K., Frieschlag J., Ulatowski J., and Pronovost P. Operating room briefings: working from the same page. Joint Commission Journal on Quality and Patient Safety 32 6 (2006) 351-355
28. Mathieu J., Heffner T., Goodwin G., Salas E., and Cameron-Brown J. The influence of shared mental models on team process and performance. Journal of Applied Psychology 85 2 (2000) 273-283
29. Michael R., and Jenkins H. The impact of work-related trauma on the wellbeing of perioperative nurses. Collegian 8 1 (2001) 19-25
30. Patton M. Qualitative Research Evaluation Methods (2002), Sage, California
31. Reason J. Safety in the operating theatre - Part 2: human error and organisational failure. Quality and Safety in Health Care 14 (2005) 56-61
32. Ryan G.W., and Bernard H.R. Techniques to identify themes. Field Methods 15 (2003) 85-108
33. Schaefer R., Helmreich R., and Scheidegger D. Safety in the operating theatre - Part 1: interpersonal relationships and team performance. Current Anaesthesia and Critical Care 6 (1995) 48-53
34. Sexton B., Thomas E., and Helmreich R. Error, stress and teamwork in medicine and aviation: cross sectional surveys. British Medical Journal 320 (2000) 745-749
35. Strauss A., and Corbin J. Basics of Qualitative Research: Grounded Theory Procedures and Techniques (1990), Sage, Newbury Park
36. Timmons S., and Tanner J. A disputed occupational boundary: operating theatre nurses and department practitioners. Sociology of Health and Illness 26 5 (2004) 645-666