메뉴 건너뛰기




Volumn 6, Issue 2, 2010, Pages 145-163

China hotel quality competitiveness assessment: A quality competition index approach

Author keywords

China hotels; Quality competitive index; Quality competitiveness assessment

Indexed keywords


EID: 79960869270     PISSN: 19388160     EISSN: 19388179     Source Type: Journal    
DOI: 10.1080/19388160.2010.481601     Document Type: Article
Times cited : (6)

References (43)
  • 1
    • 0030548814 scopus 로고    scopus 로고
    • Development and validation of TQM implementation constructs
    • Ahire, S., Golhar, D., & Waller, M. (1996). Development and validation of TQM implementation constructs. Decision Sciences 27(1), 23-56.
    • (1996) Decision Sciences , vol.27 , Issue.1 , pp. 23-56
    • Ahire, S.1    Golhar, D.2    Waller, M.3
  • 2
    • 0040834517 scopus 로고    scopus 로고
    • Identification of the critical factors of TQM
    • Black, S. A., & Porter, L. J. (1996). Identification of the critical factors of TQM. Decision Sciences, 27(1), 1-21.
    • (1996) Decision Sciences , vol.27 , Issue.1 , pp. 1-21
    • Black, S.A.1    Porter, L.J.2
  • 3
    • 79960880599 scopus 로고    scopus 로고
    • The method of service quality index
    • Chinese Source
    • Chen, Z., & Wang, C. (1999). Chinese Source [The method of service quality index]. Chinese Source, [Commercial Economics Review], 3, 45-46.
    • (1999) Commercial Economics Review , vol.3 , pp. 45
    • Chen, Z.1    Wang, C.2
  • 5
    • 79960857806 scopus 로고    scopus 로고
    • The service quality index study on logistic enter
    • Chinese Source
    • Cui, J. (2005). Chinese Source The service quality index study on logistic enterprise]. Chinese Source, [Science and Technology Management Research], 8, 50-53
    • (2005) Science and Technology Management Research , vol.8 , pp. 50
    • Cui, J.1
  • 9
    • 0028401194 scopus 로고
    • A framework for quality management research and associated measurement instrument
    • Flynn, B. B., Schoeder, R. G., & Sakakibara, S. (1994). A framework for quality management research and associated measurement instrument. Journal of Operations Management, 11, 339-366.
    • (1994) Journal of Operations Management , vol.11 , pp. 339-366
    • Flynn, B.B.1    Schoeder, R.G.2    Sakakibara, S.3
  • 11
    • 79960865439 scopus 로고    scopus 로고
    • The enterprise quality competitiveness research based on fuzzy comprehensive evaluation
    • Chinese Source
    • Hao, J. (2007). Chinese Source [The enterprise quality competitiveness research based on fuzzy comprehensive evaluation]. Chinese Source, [Aeronautic Standardization & Quality], 4, 20-26.
    • (2007) Aeronautic Standardization & Quality , vol.4 , pp. 20-26
    • Hao, J.1
  • 15
    • 79960879121 scopus 로고    scopus 로고
    • Chinese Source [Enterprise quality competitiveness research]. Chinese Source
    • Jiang, J. (2005b). Chinese Source [Enterprise quality competitiveness research]. Chinese Source, 2, 13-17.
    • (2005) , vol.2 , pp. 13-17
    • Jiang, J.1
  • 16
    • 0022769289 scopus 로고
    • The qualitytrilogy
    • Juran, J.M. (1986). The qualitytrilogy. Quality Progress, 19, 19-24.
    • (1986) Quality Progress , vol.19 , pp. 19-24
    • Juran, J.M.1
  • 18
    • 0001092672 scopus 로고
    • The incline of quality. Harvard
    • Leonard, F. S., & Sasser, W. E. (1982). The incline of quality. Harvard Business Review, 60(5), 163-171.
    • (1982) Business Review , vol.60 , Issue.5 , pp. 163-171
    • Leonard, F.S.1    Sasser, W.E.2
  • 19
    • 79960858981 scopus 로고    scopus 로고
    • Chinese Source [Effect of qiangxin powder on angiotensin a in plasma of rabbit with cardia failure]. Chinese Source,
    • Liu, C., & Zhang, H. (2007). Chinese Source [Effect of qiangxin powder on angiotensin a in plasma of rabbit with cardia failure]. Chinese Source, 5, 47-50.
    • (2007) , vol.5 , pp. 47-50
    • Liu, C.1    Zhang, H.2
  • 20
    • 79960879978 scopus 로고    scopus 로고
    • Quality comprehensive index and its application in quality objective system
    • Chinese Source
    • Liu, G. (2000). Chinese Source [Quality comprehensive index and its application in quality objective system]. Chinese Source, [World Standardization and Quality Management], 11, 14-16.
    • (2000) World Standardization and Quality Management , vol.11 , pp. 14-16
    • Liu, G.1
  • 21
    • 79960888091 scopus 로고    scopus 로고
    • Discussion on estate management service
    • Chinese Source
    • Liu, S. (2003). Chinese Source Discussion on estate management service quality]. Chinese Source, [Modern Property Management], 12, 61-63.
    • (2003) Modern Property Management , vol.12 , pp. 61
    • Liu, S.1
  • 22
    • 79960887316 scopus 로고    scopus 로고
    • Chinese Source [Research on compiling construction quality index]. Chinese Source
    • Liu, T. (2006). Chinese Source Research on compiling construction quality index Chinese Source. [Huazhong University of Science and Technology].
    • (2006) Huazhong University of Science and Technology
    • Liu, T.1
  • 24
    • 84989040364 scopus 로고
    • Total quality management as competitive advantage: A review and empirical study
    • Powell, T. C. (1995). Total quality management as competitive advantage: A review and empirical study. Strategic Management Journal, 16(1), 15-37.
    • (1995) Strategic Management Journal , vol.16 , Issue.1 , pp. 15-37
    • Powell, T.C.1
  • 25
    • 79960875735 scopus 로고    scopus 로고
    • The evaluation and analysis of living quality index of off-farm workers of China
    • Researching Group of National Bureau of Statistics, Chinese Source, Chinese Source,
    • Researching Group of National Bureau of Statistics. (2007). Chinese Source [The evaluation and analysis of living quality index of off-farm workers of China]. Chinese Source, [Statistical Research], 24(2), 3-8.
    • (2007) Statistical Research , vol.24 , Issue.2 , pp. 3
  • 26
    • 84962968942 scopus 로고
    • An instrument for measuring the critical factors of quality management
    • Saraph, J. V., Benson, P. G., & Schroeder, R. G. (1989). An instrument for measuring the critical factors of quality management. Decision Sciences, 20(4), 810-829.
    • (1989) Decision Sciences , vol.20 , Issue.4 , pp. 810-829
    • Saraph, J.V.1    Benson, P.G.2    Schroeder, R.G.3
  • 27
    • 79960882947 scopus 로고    scopus 로고
    • Shanghai Academy of Quality Management. (2006). Chinese Source Beijing: China Standard Press
    • Shanghai Academy of Quality Management. (2006). Chinese Source Beijing: China Standard Press.
  • 28
    • 79960856938 scopus 로고    scopus 로고
    • What is air quality index?
    • Chinese Source
    • Shen, J. (1999). Chinese Source [What is air quality index?]. Chinese Source, [Environmental Education], 2, 16.
    • (1999) Environmental Education , vol.2 , pp. 16
    • Shen, J.1
  • 29
    • 79960859437 scopus 로고    scopus 로고
    • Evaluation of the short-term effects of uvulopalatopharyngoplasty on the sleep apnea quality of life index
    • Chinese Source
    • Shi, L., & Li, Y. (2007). Chinese Source [Evaluation of the short-term effects of uvulopalatopharyngoplasty on the sleep apnea quality of life index]. Chinese Source, [Journal of Shandong University Health Science], 45(1), 50-53
    • (2007) Journal of Shandong University Health Science , vol.45 , Issue.1 , pp. 50-53
    • Shi, L.1    Li, Y.2
  • 30
    • 79960874664 scopus 로고    scopus 로고
    • A study on quality competence
    • Chinese Source
    • Tang, X. (2002). Chinese Source [A study on quality competence]. Chinese Source, [Shanghai Quality], 10, 12-14.
    • (2002) Shanghai Quality , vol.10 , pp. 12-14
    • Tang, X.1
  • 31
    • 79960882713 scopus 로고    scopus 로고
    • The forecast of the air pollutant index in different forecast area in Rizhao City
    • Chinese Source
    • Wang, F., Zhou, A., Yu, H., & Zhang, W. (2003). Chinese Source [The forecast of the air pollutant index in different forecast area in Rizhao City]. Chinese Source, [Journal of China Evvironmental Monitoring], 5, 57-59.
    • (2003) Journal of China Evvironmental Monitoring , vol.5 , pp. 57-59
    • Wang, F.1    Zhou, A.2    Yu, H.3    Zhang, W.4
  • 32
    • 79960853564 scopus 로고    scopus 로고
    • The discussion of quality and enterprise quality competitiveness based on scientific development
    • Chinese Source
    • Wang, K. (2006). Chinese Source [The discussion of quality and enterprise quality competitiveness based on scientific development]. Chinese Source, [Theory Monthly], 11, 32-34.
    • (2006) Theory Monthly , vol.11 , pp. 32-34
    • Wang, K.1
  • 33
    • 79960854207 scopus 로고    scopus 로고
    • Investigation on relationship between body mass index and other cardiovascular risk factors in 4755 government functionaries
    • 4755, Chinese Source
    • Wang, M., Liu, F., Li, Y., Cui, W., Hao, Y., & Zhang, H. (2008). 4755 Chinese Source [Investigation on relationship between body mass index and other cardiovascular risk factors in 4755 government functionaries]. Chinese Source, [Journal of Hebei Medical University], 5, 644-645.
    • (2008) Journal of Hebei Medical University , vol.5 , pp. 644-645
    • Wang, M.1    Liu, F.2    Li, Y.3    Cui, W.4    Hao, Y.5    Zhang, H.6
  • 34
    • 79960851078 scopus 로고    scopus 로고
    • The quality competitiveness model assessment based on AHP methods
    • Chinese Source AHP Chinese Source
    • Wang, T. (2007). Chinese Source AHP Chinese Source [The quality competitiveness model assessment based on AHP methods]. Chinese Source, [Jiangsu Metalurgy], 10, 68-73
    • (2007) Jiangsu Metalurgy , vol.10 , pp. 68
    • Wang, T.1
  • 35
    • 79960877217 scopus 로고    scopus 로고
    • A study of model of enterprise quality competitive
    • Chinese Source
    • Wen, C. (2008). Chinese Source A study of model of enterprise quality competitiveness]. Chinese Source, [Journal of Hebei University of Technology], 2, 68-69
    • (2008) Journal of Hebei University of Technology , vol.2 , pp. 68
    • Wen, C.1
  • 37
    • 79960883978 scopus 로고    scopus 로고
    • The comparison between the left ventricular mass and left ventricular remodeling in hypertensive patients
    • Chinese Source
    • Wen, D., Huang, L., & Jiang, D. (2003). Chinese Source [The comparison between the left ventricular mass and left ventricular remodeling in hypertensive patients]. Chinese Source, [Chinese Journal of Hypertension], 1, 47-50
    • (2003) Chinese Journal of Hypertension , vol.1 , pp. 47
    • Wen, D.1    Huang, L.2    Jiang, D.3
  • 38
    • 79960875085 scopus 로고    scopus 로고
    • The fuzzy assessment of enterprise quality competitiveness
    • Chinese Source
    • Xu, Q., Wang, X., & Wan, W. (2006). Chinese Source [The fuzzy assessment of enterprise quality competitiveness]. Chinese Source, [The World of Enterprise], 4, 145-146
    • (2006) The World of Enterprise , vol.4 , pp. 145-146
    • Xu, Q.1    Wang, X.2    Wan, W.3
  • 39
    • 41949138158 scopus 로고    scopus 로고
    • Mass exponent spectrum analysis of human ECG signals based on multiple scale factors
    • Chinese Source ECG Chinese Source, Chinese Source,
    • Yang, X., Ning, X., He, A., & Du, S. (2008). Chinese Source ECG Chinese Source [Mass exponent spectrum analysis of human ECG signals based on multiple scale factors]. Chinese Source, [Acta Physica Sinica], 57(3), 1514-1520.
    • (2008) Acta Physica Sinica , vol.57 , Issue.3 , pp. 1514-1520
    • Yang, X.1    Ning, X.2    He, A.3    Du, S.4
  • 40
    • 0031505905 scopus 로고    scopus 로고
    • An employee survey measuring total quality management practices and culture: Development and validation
    • Zeitz, G., Johannesson, R., & Ritchie, J. E. (1997). An employee survey measuring total quality management practices and culture: Development and validation. Group and Organization Management, 22(4), 414-444.
    • (1997) Group and Organization Management , vol.22 , Issue.4 , pp. 414-444
    • Zeitz, G.1    Johannesson, R.2    Ritchie, J.E.3
  • 41
    • 79960859202 scopus 로고    scopus 로고
    • The comprehensive assessment of enterprise quality competitiveness based on AHP and fuzzy methods
    • Chinese Source
    • Zhang, Y., & Han, Z. (2006). Chinese Source [The comprehensive assessment of enterprise quality competitiveness based on AHP and fuzzy methods]. Chinese Source, [Commercial Research], 21, 15-18.
    • (2006) Commercial Research , vol.21 , pp. 15-18
    • Zhang, Y.1    Han, Z.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.