메뉴 건너뛰기




Volumn 53, Issue 4, 2011, Pages 356-370

Affective processes in human-automation interactions

Author keywords

emotions; reliance; trust

Indexed keywords

AFFECTIVE PROCESS; AUTOMATED SYSTEMS; DECISION MAKING PROCESS; EMOTIONS; HUMAN DECISION MAKING; HUMAN-AUTOMATION INTERACTIONS; MACHINE ACCURACY; MACHINE RELIABILITY; POSITIVE AFFECTS; RELIANCE; STRUCTURAL EQUATION MODELS; TIME POINTS; TRUST; VIDEO CLIPS; X-RAY SCREENING;

EID: 79960762428     PISSN: 00187208     EISSN: 15478181     Source Type: Journal    
DOI: 10.1177/0018720811411912     Document Type: Article
Times cited : (178)

References (83)
  • 4
    • 47549093702 scopus 로고    scopus 로고
    • Misuse of automated decision aids: Complacency, automation bias, and the impact of training experience
    • Bahner J. E., Hüper A.-D., Manzey D.. Misuse of automated decision aids: Complacency, automation bias, and the impact of training experience. International Journal of Human-Computer Studies. 2008 ; 66: 688-699
    • (2008) International Journal of Human-Computer Studies , vol.66 , pp. 688-699
    • Bahner, J.E.1    Hüper, A.-D.2    Manzey, D.3
  • 6
    • 0009119299 scopus 로고
    • Affective state mediates causal attributions for success and failure
    • Baumgardner A. H., Arkin R. M.. Affective state mediates causal attributions for success and failure. Motivation and Emotion. 1988 ; 12: 99-111
    • (1988) Motivation and Emotion , vol.12 , pp. 99-111
    • Baumgardner, A.H.1    Arkin, R.M.2
  • 7
    • 0031049598 scopus 로고    scopus 로고
    • Deciding advantageously before knowing the advantageous strategy
    • DOI 10.1126/science.275.5304.1293
    • Bechara A., Damasio H., Tranel D., Damasio A. R.. Deciding advantageously before knowing the advantageous strategy. Science. 1997 ; 275: 1293-1295 (Pubitemid 27114154)
    • (1997) Science , vol.275 , Issue.5304 , pp. 1293-1295
    • Bechara, A.1    Damasio, H.2    Tranel, D.3    Damasio, A.R.4
  • 10
    • 0002085829 scopus 로고
    • Forgas J. P., ed. Elmsford, NY: Pergamon
    • Bower G. H. Emotion and social judgments. Forgas J. P., ed. Elmsford, NY: Pergamon ; 1991: 31-53.
    • (1991) Emotion and Social Judgments , pp. 31-53
    • Bower, G.H.1
  • 11
    • 0031116461 scopus 로고    scopus 로고
    • Induced mood and selective attention
    • Brand N., Verspui L., Oving A.. Induced mood and selective attention. Perceptual and Motor Skills. 1997 ; 84: 455-463 (Pubitemid 127734746)
    • (1997) Perceptual and Motor Skills , vol.84 , Issue.2 , pp. 455-463
    • Brand, N.1    Verspui, L.2    Oving, A.3
  • 12
    • 0024837888 scopus 로고
    • Measuring affect at work: Confirmatory analyses of competing mood structures with conceptual linkage to cortical regulatory systems
    • Burke M. J., Brief A. P., George J. M., Roberson L., Webster J.. Measuring affect at work: Confirmatory analyses of competing mood structures with conceptual linkage to cortical regulatory systems. Journal of Personality and Social Psychology. 1989 ; 57: 1091-1102
    • (1989) Journal of Personality and Social Psychology , vol.57 , pp. 1091-1102
    • Burke, M.J.1    Brief, A.P.2    George, J.M.3    Roberson, L.4    Webster, J.5
  • 13
    • 0002062824 scopus 로고
    • Employee perceptions on the implementation of robotic manufacturing technology
    • Chao G. T., Kozlowski S. W. J.. Employee perceptions on the implementation of robotic manufacturing technology. Journal of Applied Psychology. 1986 ; 71: 70-76
    • (1986) Journal of Applied Psychology , vol.71 , pp. 70-76
    • Chao, G.T.1    Kozlowski, S.W.J.2
  • 16
    • 84925981696 scopus 로고
    • Effects of mood on thoughts about helping, attraction, and information acquisition
    • Clark M. S., Waddell B. A.. Effects of mood on thoughts about helping, attraction, and information acquisition. Social Psychology Quarterly. 1983 ; 46: 31-35
    • (1983) Social Psychology Quarterly , vol.46 , pp. 31-35
    • Clark, M.S.1    Waddell, B.A.2
  • 17
    • 0024098078 scopus 로고
    • Effects of induced mood on self-reported life events and perceived and received social support
    • Cohen L. H., Towbes L. C., Flocco R.. Effects of induced mood on self-reported life events and perceived and received social support. Journal of Personality and Social Psychology. 1988 ; 55: 669-674
    • (1988) Journal of Personality and Social Psychology , vol.55 , pp. 669-674
    • Cohen, L.H.1    Towbes, L.C.2    Flocco, R.3
  • 19
    • 21844490735 scopus 로고
    • Measuring the affective and cognitive properties of attitudes: Conceptual and methodological issues
    • Crites S. L., Fabrigar L. R., Petty R. E.. Measuring the affective and cognitive properties of attitudes: Conceptual and methodological issues. Personality and Social Psychology Bulletin. 1994 ; 20: 619-634
    • (1994) Personality and Social Psychology Bulletin , vol.20 , pp. 619-634
    • Crites, S.L.1    Fabrigar, L.R.2    Petty, R.E.3
  • 20
    • 21344483997 scopus 로고
    • Performance attributions: Effects of mood and involvement
    • Curren M. T., Harich K. R.. Performance attributions: Effects of mood and involvement. Journal of Educational Psychology. 1993 ; 85: 605-609
    • (1993) Journal of Educational Psychology , vol.85 , pp. 605-609
    • Curren, M.T.1    Harich, K.R.2
  • 22
    • 0038615897 scopus 로고    scopus 로고
    • The effects of errors on system trust, self-confidence, and the allocation of control in route planning
    • de Vries P., Midden C., Bouwhuis D.. The effects of errors on system trust, self-confidence, and the allocation of control in route planning. International Journal of Human-Computer Studies. 2003 ; 58: 719-735
    • (2003) International Journal of Human-Computer Studies , vol.58 , pp. 719-735
    • De Vries, P.1    Midden, C.2    Bouwhuis, D.3
  • 23
    • 11444251365 scopus 로고
    • United States: Walt Disney Studios
    • Disney W. Hand D. D. Bambi. United States: Walt Disney Studios ; 1942 :
    • (1942) Bambi
    • Disney, W.1    Hand, D.D.2
  • 24
    • 38249011874 scopus 로고
    • Task effort and the regulation of mood: The absorption hypothesis
    • Erber R., Tesser A.. Task effort and the regulation of mood: The absorption hypothesis. Journal of Experimental Social Psychology. 1992 ; 28: 339-359
    • (1992) Journal of Experimental Social Psychology , vol.28 , pp. 339-359
    • Erber, R.1    Tesser, A.2
  • 25
    • 33746832416 scopus 로고    scopus 로고
    • Cardiovascular and respiratory responses during musical mood induction
    • DOI 10.1016/j.ijpsycho.2005.10.025, PII S0167876005002850
    • Etzel J. A., Johnsen E. L., Dickerson J., Tranel D., Adolphs R.. Cardiovascular and respiratory responses during musical mood induction. International Journal of Psychophysiology. 2006 ; 61: 57-69 (Pubitemid 44172991)
    • (2006) International Journal of Psychophysiology , vol.61 , Issue.1 , pp. 57-69
    • Etzel, J.A.1    Johnsen, E.L.2    Dickerson, J.3    Tranel, D.4    Adolphs, R.5
  • 28
    • 0000089066 scopus 로고
    • On bad mood and peculiar people: Affect and person typicality in impression formation
    • Forgas J. P.. On bad mood and peculiar people: Affect and person typicality in impression formation. Journal of Personality and Social Psychology. 1992b ; 62: 863-875
    • (1992) Journal of Personality and Social Psychology , vol.62 , pp. 863-875
    • Forgas, J.P.1
  • 29
    • 0029204842 scopus 로고
    • Mood and judgment: The affect infusion model (AIM)
    • Forgas J. P.. Mood and judgment: The affect infusion model (AIM). Psychological Bulletin. 1995 ; 117: 39-66
    • (1995) Psychological Bulletin , vol.117 , pp. 39-66
    • Forgas, J.P.1
  • 32
    • 58149205679 scopus 로고
    • The trouble of thinking: Activation and application of stereotypic beliefs
    • Gilbert D. T., Hixon J. G.. The trouble of thinking: Activation and application of stereotypic beliefs. Journal of Personality and Social Psychology. 1991 ; 60: 509-517
    • (1991) Journal of Personality and Social Psychology , vol.60 , pp. 509-517
    • Gilbert, D.T.1    Hixon, J.G.2
  • 34
    • 79960766538 scopus 로고    scopus 로고
    • Jöreskog K. G., Sörbom D. Chicago, IL: Scientific Software International ; 2006
    • Jöreskog K. G., Sörbom D. Chicago, IL: Scientific Software International ; 2006 :
  • 37
    • 0026939412 scopus 로고
    • Trust, control strategies, and allocation of function in human-machine systems
    • Lee J. D., Moray N.. Trust, control strategies, and allocation of function in human-machine systems. Ergonomics. 1992 ; 35: 1243-1270
    • (1992) Ergonomics , vol.35 , pp. 1243-1270
    • Lee, J.D.1    Moray, N.2
  • 39
    • 85010007963 scopus 로고    scopus 로고
    • Trust in automation: Designing for appropriate reliance
    • DOI 10.1518/hfes.46.1.50.30392
    • Lee J. D., See K. A.. Trust in automation: Designing for appropriate reliance. Human Factors. 2004 ; 46: 50-80 (Pubitemid 44490367)
    • (2004) Human Factors , vol.46 , Issue.1 , pp. 50-80
    • Lee, J.D.1    See, K.A.2
  • 41
    • 0142018496 scopus 로고    scopus 로고
    • Davidson R. J. Scherer K. R. Goldsmith H. H., ed. Oxford, UK: Oxford University Press
    • Loewenstein G. F., Lerner J. S. Handbook of affective sciences. Davidson R. J. Scherer K. R. Goldsmith H. H., ed. Oxford, UK: Oxford University Press ; 2003: 619-642.
    • (2003) Handbook of Affective Sciences , pp. 619-642
    • Loewenstein, G.F.1    Lerner, J.S.2
  • 43
    • 34548829644 scopus 로고    scopus 로고
    • Effects of information source, pedigree, and reliability on operator interaction with decision support systems
    • DOI 10.1518/001872007X230154
    • Madhavan P., Wiegmann D. A.. Effects of information source, pedigree, and reliability on operator interaction with decision support systems. Human Factors. 2007 ; 49: 773-785 (Pubitemid 47442101)
    • (2007) Human Factors , vol.49 , Issue.5 , pp. 773-785
    • Madhavan, P.1    Wiegmann, D.A.2
  • 44
    • 33745939673 scopus 로고    scopus 로고
    • Automation failures on tasks easily performed by operators undermine trust in automated aids
    • DOI 10.1518/001872006777724408
    • Madhavan P., Wiegmann D. A., Lacson F. C.. Automation failures on tasks easily performed by operators undermine trust in automated aids. Human Factors. 2006 ; 48: 241-256 (Pubitemid 44061485)
    • (2006) Human Factors , vol.48 , Issue.2 , pp. 241-256
    • Madhavan, P.1    Wiegmann, D.A.2    Lacson, F.C.3
  • 46
    • 0000858014 scopus 로고
    • Mood inductions for four specific moods: A procedure employing guided imagery vignettes with music
    • Mayer J. D., Allen J. P., Beauregard K.. Mood inductions for four specific moods: A procedure employing guided imagery vignettes with music. Journal of Mental Imagery. 1995 ; 19: 133-150
    • (1995) Journal of Mental Imagery , vol.19 , pp. 133-150
    • Mayer, J.D.1    Allen, J.P.2    Beauregard, K.3
  • 47
    • 33845952212 scopus 로고    scopus 로고
    • Supporting trust calibration and the effective use of decision aids by presenting dynamic system confidence information
    • DOI 10.1518/001872006779166334
    • McGuirl J. M., Sarter N.. Supporting trust calibration and the effective use of decision aids by presenting dynamic system confidence information. Human Factors. 2006 ; 48: 656-665 (Pubitemid 46036195)
    • (2006) Human Factors , vol.48 , Issue.4 , pp. 656-665
    • McGuirl, J.M.1    Sarter, N.B.2
  • 49
    • 44349085340 scopus 로고    scopus 로고
    • Not all trust is created equal: Dispositional and history-based trust in human-automation interactions
    • DOI 10.1518/001872008X288574
    • Merritt S. M., Ilgen D. R.. Not all trust is created equal: Dispositional and history-based trust in human-automation interaction. Human Factors. 2008 ; 50: 194-210 (Pubitemid 351744366)
    • (2008) Human Factors , vol.50 , Issue.2 , pp. 194-210
    • Merritt, S.M.1    Ilgen, D.R.2
  • 50
    • 79960811207 scopus 로고
    • Effects of affective and cognitive focus on the attitude-behavior relation
    • Millar M. G., Tesser A.. Effects of affective and cognitive focus on the attitude-behavior relation. Journal of Personality and Social Psychology. 1986 ; 59: 217-228
    • (1986) Journal of Personality and Social Psychology , vol.59 , pp. 217-228
    • Millar, M.G.1    Tesser, A.2
  • 51
    • 38249022917 scopus 로고
    • The effects of affective-cognitive consistency thought on the attitude behavior relation
    • Millar M. G., Tesser A.. The effects of affective-cognitive consistency thought on the attitude behavior relation. Journal of Experimental Social Psychology. 1989 ; 25: 189-202
    • (1989) Journal of Experimental Social Psychology , vol.25 , pp. 189-202
    • Millar, M.G.1    Tesser, A.2
  • 53
    • 0028033652 scopus 로고
    • Trust in automation: Part I. Theoretical issues in the study of trust and human intervention in automated systems
    • Muir B. M.. Trust in automation: Part I. Theoretical issues in the study of trust and human intervention in automated systems. Ergonomics. 1994 ; 37: 1905-1922 (Pubitemid 24351482)
    • (1994) Ergonomics , vol.37 , Issue.11 , pp. 1905-1922
    • Muir, B.M.1
  • 54
    • 0030111190 scopus 로고    scopus 로고
    • Trust in automation. Part II. Experimental studies of trust and human intervention in a process control simulation
    • Muir B. M., Moray N.. Trust in automation: Part II. Experimental studies of trust and human intervention in a process control simulation. Ergonomics. 1996 ; 39: 429-460 (Pubitemid 26119952)
    • (1996) Ergonomics , vol.39 , Issue.3 , pp. 429-460
    • Muir, B.M.1    Moray, N.2
  • 56
    • 4243050485 scopus 로고    scopus 로고
    • Trust and etiquette in high-criticality automated systems
    • Parasuraman R., Miller C. A.. Trust and etiquette in high-criticality automated systems. Communications of the ACM. 2004 ; 47: 51-55
    • (2004) Communications of the ACM , vol.47 , pp. 51-55
    • Parasuraman, R.1    Miller, C.A.2
  • 57
    • 0031171736 scopus 로고    scopus 로고
    • Humans and automation: Use, misuse, disuse, and abuse
    • Parasuraman R., Riley V.. Humans and automation: Use, misuse, disuse, and abuse. Human Factors. 1997 ; 39: 230-253
    • (1997) Human Factors , vol.39 , pp. 230-253
    • Parasuraman, R.1    Riley, V.2
  • 58
    • 47749121009 scopus 로고    scopus 로고
    • Humans: Still vital after all these years of automation
    • DOI 10.1518/001872008X312198
    • Parasuraman R., Wickens C. D.. Humans: Still vital after all these years of automation. Human Factors. 2008 ; 50: 511-520 (Pubitemid 352029812)
    • (2008) Human Factors , vol.50 , Issue.3 , pp. 511-520
    • Parasuraman, R.1    Wickens, C.D.2
  • 62
    • 33846578676 scopus 로고    scopus 로고
    • Effects of imperfect automation on decision making in a simulated command and control task
    • DOI 10.1518/001872007779598082
    • Rovira E., McGarry K., Parasuraman R.. Effects of imperfect automation of decision making in a simulated command and control task. Human Factors. 2007 ; 49: 76-87 (Pubitemid 46175383)
    • (2007) Human Factors , vol.49 , Issue.1 , pp. 76-87
    • Rovira, E.1    McGarry, K.2    Parasuraman, R.3
  • 65
    • 0007392499 scopus 로고
    • Emotion as process: Function, origin, and regulation
    • Scherer K. R.. Emotion as process: Function, origin, and regulation. Social Science Information. 1982 ; 21: 555-570
    • (1982) Social Science Information , vol.21 , pp. 555-570
    • Scherer, K.R.1
  • 69
    • 0024635242 scopus 로고
    • Dimensions of appraisal and physiological response in emotion
    • Smith C. A.. Dimensions of appraisal and physiological response in emotion. Journal of Personality and Social Psychology. 1989 ; 56: 339-353
    • (1989) Journal of Personality and Social Psychology , vol.56 , pp. 339-353
    • Smith, C.A.1
  • 71
    • 0000869639 scopus 로고
    • Appraisal components, core relational themes, and the emotion
    • Smith C. A., Lazarus R. S.. Appraisal components, core relational themes, and the emotion. Cognition and Emotion. 1993 ; 7: 233-269
    • (1993) Cognition and Emotion , vol.7 , pp. 233-269
    • Smith, C.A.1    Lazarus, R.S.2
  • 72
    • 0002037905 scopus 로고
    • Leinhardt S., ed. Washington, DC: American Sociological Association
    • Sobel M. E. Sociological methodology 1982. Leinhardt S., ed. Washington, DC: American Sociological Association ; 1982: 290-312.
    • (1982) Sociological Methodology 1982 , pp. 290-312
    • Sobel, M.E.1
  • 73
    • 0000386903 scopus 로고
    • Bagozzi R. Tybout A., ed. Ann Arbor, MI: Association for Consumer Research
    • Srull T. K. Advances in consumer research. Bagozzi R. Tybout A., ed. Ann Arbor, MI: Association for Consumer Research ; 1983: 244-263.
    • (1983) Advances in Consumer Research , pp. 244-263
    • Srull, T.K.1
  • 74
    • 0034059583 scopus 로고    scopus 로고
    • The influence of alcohol expectancy priming and mood manipulation on subsequent alcohol consumption
    • DOI 10.1037//0021-843X.109.1.106
    • Stein K. D., Goldman M. S., Del Boca F. K.. The influence of alcohol expectancy priming and mood manipulation on subsequent alcohol consumption. Journal of Abnormal Psychology. 2000 ; 109: 106-115 (Pubitemid 30155411)
    • (2000) Journal of Abnormal Psychology , vol.109 , Issue.1 , pp. 106-115
    • Stein, K.D.1    Goldman, M.S.2    Del Boca, F.K.3
  • 76
    • 85047686372 scopus 로고    scopus 로고
    • Judgment under emotional certainty and uncertainty: The effects of specific emotions on information processing
    • DOI 10.1037//0022-3514.81.6.973
    • Tiedens L. Z., Linton S.. Judgment under emotional certainty and uncertainty: The effects of specific emotions on information processing. Journal of Personality and Social Psychology. 2001 ; 81: 973-988 (Pubitemid 33594523)
    • (2001) Journal of Personality and Social Psychology , vol.81 , Issue.6 , pp. 973-988
    • Tiedens, L.Z.1    Linton, S.2
  • 77
    • 0014354785 scopus 로고
    • A laboratory task for induction of mood states
    • Velten E.. A laboratory task for induction of mood states. Behaviour Research and Therapy. 1968 ; 6: 473-482
    • (1968) Behaviour Research and Therapy , vol.6 , pp. 473-482
    • Velten, E.1
  • 78
    • 0033163940 scopus 로고    scopus 로고
    • Computer technology training in the workplace: A longitudinal investigation of the effect of mood
    • Venkatesh V., Speier C.. Computer technology training in the workplace: A longitudinal investigation of the effect of mood. Organizational Behavior and Human Decision Processes. 1999 ; 79: 1-28
    • (1999) Organizational Behavior and Human Decision Processes , vol.79 , pp. 1-28
    • Venkatesh, V.1    Speier, C.2
  • 79
    • 0036059147 scopus 로고    scopus 로고
    • User acceptance enablers in individual decision making about technology: Toward an integrated model
    • Venkatesh V., Speier C., Morris M. G.. User acceptance enablers in individual decision making about technology: Toward an integrated model. Decision Sciences. 2002 ; 33: 297-316
    • (2002) Decision Sciences , vol.33 , pp. 297-316
    • Venkatesh, V.1    Speier, C.2    Morris, M.G.3
  • 80
    • 69249090598 scopus 로고    scopus 로고
    • Trust and reliance on an automated combat identification system
    • Wang L., Jamieson G. A., Hollands J. G.. Trust and reliance on an automated combat identification system. Human Factors. 2009 ; 51: 281-291
    • (2009) Human Factors , vol.51 , pp. 281-291
    • Wang, L.1    Jamieson, G.A.2    Hollands, J.G.3
  • 81
    • 0036308205 scopus 로고    scopus 로고
    • Agreeing with automated diagnostic aids: A study of users' concurrence strategies
    • Wiegmann D. A.. Agreeing with automated diagnostic aids: A study of users' concurrence strategies. Human Factors. 2002 ; 44: 44-50 (Pubitemid 34734432)
    • (2002) Human Factors , vol.44 , Issue.1 , pp. 44-50
    • Wiegmann, D.A.1
  • 82
    • 4243066338 scopus 로고    scopus 로고
    • It's all about attitude: Revisiting the technology acceptance model
    • Yang H., Yoo Y.. It's all about attitude: Revisiting the technology acceptance model. Decision Support Systems. 2004 ; 38: 19-31
    • (2004) Decision Support Systems , vol.38 , pp. 19-31
    • Yang, H.1    Yoo, Y.2
  • 83
    • 0001822477 scopus 로고
    • Bar-Tal D. Kruglanski A. W., ed. New York, NY: Cambridge University Press
    • Zanna M. P., Rempel J. K. The social psychology of knowledge. Bar-Tal D. Kruglanski A. W., ed. New York, NY: Cambridge University Press ; 1988: 315-334.
    • (1988) The Social Psychology of Knowledge , pp. 315-334
    • Zanna, M.P.1    Rempel, J.K.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.