Understanding the determinants of business process modelling in organisations

Business Process Management Journal

Volumn 17, Issue 4, 2011, Pages 639-662

  Eikebrokk, Tom R ^a   Iden, Jon ^b   Olsen, Dag H ^a   Opdahl, Andreas L ^c  

^a UNIVERSITY OF AGDER   (Norway)

^b NORWEGIAN SCHOOL OF ECONOMICS   (Norway)

^c UNIVERSITY OF BERGEN   (Norway)

Author keywords

Business process management; Business process re engineering; Organizations; Process modelling; Socio political influence

Indexed keywords

EID: 79960641597     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637151111149465     Document Type: Review

References (50)

1. Aguilar-Savén, R.S. (2004), "Business process modelling: review and framework" in International Journal of Production Economics, Vol. 90, No. 2, pp. 129-49.
2. Ajzen, I. (1988), Attitudes, Personality, and Behavior, The Dorsey Press, Chicago, IL.
3. Ajzen, I. (1991), "The theory of planned behavior" in Organizaional Behavior and Human Decision Processes, Vol. 50, No. 2, pp. 179-211.
4. Alter, S. (1999), "A general, yet useful theory of information systems" in Communications of the Association for Information Systems, Vol. 1, No. 13, pp. 1-70.
5. Bandara, W., Gable, G. and Rosemann, M. (2005), "Factors and measures of business process modelling: model building through a multiple case study" in European Journal of Informations Systems, Vol. 14, No. 4, pp. 347-60.
6. Bandara, W., Gable, G. and Rosemann, M. (2006), "Business process modelling success: an empirically tested measurement model", Proceedings of the 27th ICIS, Milwaukee, WI, USA.
7. Bandara, W., Indulska, M., Sadiq, S. and Chong, S. (2007a), "Major issues in business process management: an expert perspective", Proceedings of the 15th ECIS, St Gallen, Switzerland.
8. Bandara, W., Tan, H.M., Recker, J., Indulska, M. and Rosemann, M. (2007b), "Bibliography of process modelling: an emerging research field", QUT ePrints, Queensland University of Technology, Brisbane.
9. Bandura, A. (1977), "Self-efficacy: toward a unifying theory of behavioral change", Psychological Review, Vol. 84, No. 2.
10. Becker, J., Fischer, R., Janiesch, C. and Scherpbier, H.J. (2007), "Optimizing U.S. healthcare processes - a case study in business process management", Proceedings of the 13th AMCIS, Keystone, CO, USA.
11. Brown, S.A., Massey, A.P., Montoya-Weiss, M.M. and Burkman, J.R. (2002), "Do I really have to? User acceptance of mandated technology" in European Journal of Informations Systems, Vol. 11, No. 4, pp. 283-95.
12. Brynjolfsson, E. and Hitt, L.M. (2000), "Beyond computation: information technology, oganizational transformation and business performance" in Journal of Economic Perspectives, Vol. 14, No. 4, pp. 23-48.
13. Burt, R.S. (1987), "Social contagion and innovation: cohesion versus structural equivalence" in American Journal of Sociology, Vol. 92, No. 6, pp. 1287-335.
14. Compeau, D.R. and Higgins, C.A. (1995), "Application of social cognitive theory to training for computer skills", Information Systems Research, Vol. 6, No. 2.
15. Daft, R.L. (1978), "A dual-core model of organizational innovation" in Academy of Management Journal, Vol. 21, No. 2, pp. 193-210.
16. Dalberg, V., Jensen, S. and Krogstie, J. (2005), "Increasing the value of process modelling and models", Proceedings of the 12th NOKOBIT, Bergen, Norway.
17. Davis, F.D., Bagozzi, R.P. and Warshaw, P.R. (1989), "User acceptance of computer technology: a comparison of two theoretical models" in Management Science, Vol. 25, No. 8, pp. 982-1003.
18. Devan, S. and Kraemer, K.L. (1998), "International dimensions of the productivity paradox" in Communications of the Association for Information Systems, Vol. 41, No. 8, pp. 56-62.
19. Dinev, T. and Hart, P. (2006), "Internet privacy concerns and social awareness as determinants of intention to transact" in International Journal of Electronic Commerce, Vol. 10, No. 2, pp. 7-29.
20. Djohan, V.I., Churilov, L. and Wasserthiel, J. (2002), "Business integration in an acute emergency department in Australia: a clinical process modelling perspective", Proceedings of the 6th PACIS, Tokyo, Japan.
21. Eikebrokk, T.R., Iden, J., Olsen, D.H. and Opdahl, A.L. (2008), "Validating the process-modelling practice model" in Enterprise Modelling and Information Systems, Vol. 3, No. 2, pp. 3-17.
22. Fazio, R.H. (1989), "On the power and functionality of attitudes: the role of attitude accessability" Pratkanis, A.R., Breckler, S.J. and Greenwald, A.G. (Eds.), Attitude Structure and Function, LEA, Hillsdale, NJ.
23. Fishbein, M. and Ajzen, I. (1975), Belief, Attitude, Intention, and Behaviour: An Introduction to Theory and Research, Addison-Wesley, Reading, MA.
24. Fornell, C. and Larcker, D.F. (1981), "Structural equation models with unobserved variables and measurement errors" in Journal of Marketing Research, Vol. 18, No. 2, pp. 39-50.
25. Giaglis, G.M. (2001), "A taxonomy of business process modelling and information systems modelling techniques" in International Journal of Flexible Manufacturing, Vol. 13, No. 2, pp. 209-28.
26. Gill, P.J. (1999), "Application development: business snapshot - business modelling tools help companies align their business and technology goals", Information Week, April.
27. Hair, J.F. Jr, Black, W.C., Babin, B.J. and Anderson, R.E. (2010), Multivariate Data Analysis: A Global Perspective, 7th ed., Pearson Education, Upper Saddle River, NJ.
28. Hu, Q. and Dinev, T. (2005), "Is spyware an internet nuisance or public menace?" in Communications of the Association for Information Systems, Vol. 48, No. 8, pp. 61-6.
29. Iden, J. (1995), "Business process reengineering in Norway: what do professionals reengineering consultants say?", University of Bergen, Norway, Report in Information Science.
30. Iden, J., Eikebrokk, T.R., Olsen, D.H. and Opdahl, A.L. (2006), "Process change projects: a case study of Norwegian practice", Proceedings of the 14th ECIS, Gothenburg, Sweden.
31. Karltun, J., Lind, M., Eklund, J., Goldkuhl, G. and Seigerroth, U. (1999), "Production planning and information flow in a business process context-experiences from change projects in SMEs", Proceedings of the International Conference on TQM and Human Factors, Linkoping, Sweden.
32. Kesari, M., Chang, S. and Seddon, P.B. (2003), "A content-analytic study of the advantages and disadvantages of process modelling", Proceedings of the 7th AMCIS, Tampa, FL, USA.
33. Kettinger, W.J., Teng, J.T.C. and Guha, S. (1997), "Business process change: a study of methodologies, tools and techniques" in MIS Quarterly, Vol. 21, No. 1, pp. 55-80.
34. Kim, K.H. and Kim, Y.G. (1998), "Process reverse engineering for BPR: a form-based approach" in Information & Management, Vol. 33, No. 4, pp. 197-200.
35. Kueng, P. and Kawalek, P. (1997), "Process models: a help or a burden?", Proceedings of the 3rd AMCIS, Indianapolis, IN, USA.
36. Kuy, K.K. (1989), "User satisfaction: a synthesis of three different perspectives" in Journal of Information Systems, Vol. 4, No. 1, pp. 1-12.
37. Limayem, M., Hirt, S.G. and Cheung, C.M.K. (2007), "How habit limits the predictive power of intention: the case of information systems" in MIS Quarterly, Vol. 31, No. 4, pp. 705-37.
38. Mendes, R., Mateus, J., Silva, E. and Tribolet, J. (2003), "Applying business process modelling to organizational change", Proceedings of the 7th AMCIS, Tampa, FL, USA.
39. Miller, S. (2007), "HR, employees vary on job satisfaction" in HR Magazine, Vol. 52, No. 8, pp. 32-4.
40. Moore, G.C. and Benbasat, I. (1991), "Development of an instrument to measure the perceptions of adopting an information technology innovation", Information Systems Research, Vol. 2, No. 3.
41. Pavlou, P.A. and Fygenson, M. (2006), "Understanding and predicting electronic commerce adoption: an extension to theory of planned behavior", MIS Quarterly, Vol. 30, No. 1.
42. Phalp, K. and Sheppard, M. (2000), "Quantitative analysis of static models of processes" in Journal of Systems and Software, Vol. 52, Nos 2/3, pp. 105-12.
43. Recker, J. (2010), "Continued use of process modeling grammars: the impact of individual difference factors" in European Journal of Informations Systems, Vol. 19, pp. 76-92.
44. Recker, J., Indulska, M., Rosemann, M. and Green, P. (2006), "How good is BPMN really? Insights from theory and practice", Proceedings of the 14th ECIS, Gothenburg, Sweden.
45. Rosemann, M., Sedera, W. and Gable, G.G. (2001), "Critical success factors of process modeling for enterprise systems", Proceedings of the 7th AMCIS, 2001, Boston, MA, USA.
46. Sadiq, S., Indulska, M., Bandara, W. and Chong, S. (2007), "Major issues in business process management: a vendor perspective", Proceedings of the 11th PACIS, Auckland, New Zealand.
47. Straub, D., Boudreau, M.-C. and Gefen, D. (2004), "Validation guidelines for IS positivist research", Communications of the Association for Information Systems, Vol. 13.
48. Tarafdar, M. and Gordon, S.R. (2007), "Understanding the influence of information systems competencies on process innovation: a resource-based view" in Journal of Strategic Information Systems, Vol. 16, No. 4, pp. 353-92.
49. Taylor, S. and Todd, P.A. (1995), "Understanding information technology usage: a test of competing models" in Information Systems Research, Vol. 8, No. 3, pp. 144-76.
50. Venkatesh, V., Morris, M.G., Davis, G.B. and Davis, F.D. (2003), "User acceptance of information technology: toward a unified view" in MIS Quarterly, Vol. 27, No. 3, pp. 425-78.