Improving measurement of primary care system performance;Améliorer la mesure du rendement du système de soins primaires

Canadian Family Physician

Volumn 57, Issue 7, 2011, Pages

  Hogg, William ^a   Dyke, Elizabeth ^b  

^a BRUYÈRE RESEARCH INSTITUTE   (Canada)

^b UNIVERSITY OF OTTAWA   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

CANADA; COMMUNITY CARE; CONCEPTUAL FRAMEWORK; ELECTRONIC MEDICAL RECORD; EMERGENCY WARD; GENERAL PRACTITIONER; GOVERNMENT; HEALTH CARE ACCESS; HEALTH CARE COST; HEALTH CARE DELIVERY; HEALTH CARE MANAGEMENT; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; HEALTH STATUS; HOSPITAL ADMISSION; LONGEVITY; MEDICAL AUDIT; MEDICAL INFORMATION; NETHERLANDS; NEW ZEALAND; NOTE; PATIENT CARE; PREVENTIVE HEALTH SERVICE; PRIMARY MEDICAL CARE; RESOURCE ALLOCATION; SOCIOECONOMICS; UNITED KINGDOM; UNITED STATES;

DELIVERY OF HEALTH CARE; HEALTH POLICY; HUMANS; MEDICAL AUDIT; PRIMARY HEALTH CARE; TOTAL QUALITY MANAGEMENT; UNITED STATES;

EID: 79960449613     PISSN: 0008350X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Note

References (33)

1. Donabedian A. Evaluating the quality of medical care. Milbank Mem Fund Q 1966;44(Suppl. 3):166-206.
2. Campbell SM, Roland MO, Buetow SA. Defining quality of care. Soc Sci Med 2000;51(11):1611-25.
3. Donaldson MS. Primary care: America's health in a new era. Washington, DC: National Academies Press; 1996.
4. Hogg W, Rowan M, Russell G, Geneau R, Muldoon L. Framework for primary care organizations: the importance of a structural domain. Int J Qual Health Care 2008;20(5):308-13. Cyberpub. du 3 novembre 2007.
5. Shi L, Starfield B, Xu J. Validating the adult primary care assessment tool. J Fam Pract 2001;50(2):161W-4W.
6. Watson DE, Broemeling AM, Reid RJ, Black C. A results-based logic model for primary health care: laying an evidence-based foundation to guide performance measurement, monitoring and evaluation. Vancouver, CB: Centre for Health Services and Policy Research; 2004.
7. Sibthorpe B. A proposed conceptual framework for performance assessment in primary health care: a tool for policy and practice. Canberra, Australie: Australian Primary Health Care Research Institute; 2004.
8. Safran DG. Defining the future of primary care: what can we learn from patients? Ann Intern Med 2003;138(3):248-55.
9. Australian General Practice Statistics and Classification Centre. The BEACH Project: bettering the evaluation and care of health. Parramatta, Australie: Australian General Practice Statistics and Classification Centre; 2010.
10. Starfield B. Primary care: balancing health needs, services, and technology. New York, NY: Oxford University Press; 1998.
11. Watson DE, Broemeling AM, Wong S. A results-based logic model for primary healthcare: a conceptual foundation for population-based information systems. Healthc Policy 2009;5(no spécial):33-46.
12. Mattke S, Kelley E, Scherer P, Hurst J, Lapetra ML. Health care quality indicators project: initial indicators report. Paris, Fr: Documents de travail sur la santé de l'Organisation pour la coopération et le développement économiques; 2006.
13. Kelley ET, Arispe I, Holmes J. Beyond the initial indicators: lessons from the OECD Health Care Quality Indicators Project and the US National Healthcare Quality Report. Int J Qual Health Care 2006;18(Suppl 1):45-51.
14. Lamarche P, Beaulieu MD, Pineault R, Contandriopoulos AP, Denis JL, Haggerty J. Choices for change: the path for restructuring primary healthcare services in Canada. Ottawa, ON: Canadian Health Services Research Foundation; 2003.
15. Dahrouge S, Hogg W, Russell G, Geneau R, Kristjansson E, Muldoon L, et collab. The Comparison of Models of Primary Care in Ontario study (COMP-PC): methodology of a multifaceted cross-sectional practice-based study. Open Med 2009;3(3):149-64.
16. McGlynn EA. Six challenges in measuring the quality of health care. Health Aff (Millwood) 1997;16(3):7-21.
17. Marshall M. Measuring general practice: a demonstration project to develop and test a set of primary care clinical quality indicators. Santa Monica, CA: RAND Health; 2003.
18. Freeman T. Using performance indicators to improve health care quality in the public sector: a review of the literature. Health Serv Manage Res 2002;15(2):126-37.
19. Schoen C, Osborn R, Doty MM, Squires D, Peugh J, Applebaum S. A survey of primary care physicians in eleven countries, 2009: perspectives on care, costs, and experiences. Health Aff (Millwood) 2009;28(6):w1171-83. Cyberpub. du 7 novembre 2009.
20. Conference Board du Canada. Healthy people, health performance, healthy profits: the case for business action on the socio-economic determinants of health. Ottawa, ON: Conference Board du Canada; 2010.
21. Institut canadien d'information sur la santé. Health care in Canada: a decade in review. Ottawa, ON: Institut canadien d'information sur la santé; 2009.
22. Starfield B. Toward international primary care reform. CMAJ 2009;180(11):1091-2.
23. Institut canadien d'information sur la santé. Pan-Canadian primary health care indicators. Ottawa, ON: Institut canadien d'information sur la santé; 2006.
24. Hamilton FL, Bottle A, Vamos EP, Curcin V, Ng A, Molokhia M, et collab. Impact of a pay-for-performance incentive scheme on age, sex, and socioeconomic disparities in diabetes management in UK primary care. J Ambul Care Manage 2010;33(4):336-49.
25. Roland M. Linking physicians' pay to the quality of care - a major experiment in the United Kingdom. N Engl J Med 2004;351(14):1448-54.
26. Performance and Diligence Indicators Program. Implementation guide. Edmonton, AB: Primary Care Initiative Program; 2010. Accessible à: www.albertapci.ca/AboutPCI/PDI/Documents/PDIProgramImplementationGuidev204(2010- 02-19).pdf. Accédé le 4 mai 2011.
27. Wilson A, McDonald P. Comparison of patient questionnaire, medical record, and audio tape in assessment of health promotion in general practice consultations. BMJ 1994;309(6967):1483.
28. Hogg W, Johnston S, Russell G, Dahrouge S, Gyorfi-Dyke E, Kristjanssonn E. Conducting waiting room surveys in practice-based primary care. A user's guide. Can Fam Physician 2010;56:1375-6.
29. Centers for Disease Control and Prevention. Ambulatory health care data. Atlanta, GA: Centers for Disease Control and Prevention; 2010.
30. Marshall MN, Shekelle PG, Leatherman S, Brook RH. The public release of performance data: what do we expect to gain? A review of the evidence. JAMA 2000;283(14):1866-74.
31. Marshall MN, Shekelle PG, Davies HT, Smith PC. Public reporting on quality in the United States and the United Kingdom. Health Aff (Millwood) 2003;22(3):134-48.
32. Rowan MS, Hogg W, Martin C, Vilis E. Family physicians' reactions to performance assessment feedback. Can Fam Physician 2006;52:1570.
33. Werner RM, Asch DA. The unintended consequences of publicly reporting quality information. JAMA 2005;293(10):1239-44.