Assessing the strengths and weaknesses of macao as an attractive meeting and convention destination: Perspectives of key informants

Journal of Convention and Event Tourism

Volumn 12, Issue 2, 2011, Pages 129-151

  Wan, Yim King Penny ^a  

^a UNIVERSITY OF MACAU   (Macao)

Author keywords

Convention; Key informant interview; Macao; Meeting; Strengths; Weaknesses

Indexed keywords

EID: 79959303405     PISSN: 15470148     EISSN: 15470156     Source Type: Journal    
DOI: 10.1080/15470148.2011.565704     Document Type: Article

References (46)

1. Astroff, M. T., & Abbey, J. R. (1998). Convention Sales and Services, 5th ed. NJ: Waterbury Press.
2. Clark, J. D., & McCleary, W. M. (1995). Influencing associations' site-selection process. The Cornell Hotel and Restaurant Administration Quarterly, 36(2), 61.
3. Crouch, G. I., & Ritchie, J. R. B. (1998). Convention site selection research: A review, conceptual model and propositional framework. Journal of Convention and Exhibition Management, 1(1), 49-69.
4. Fenich, G. G. (1992). Convention centre development: Pros, cons and unanswered questions. International Journal of Hospitality Management, 11(3), 183-196.
5. Finn, M., Elliott-White, M., & Walton, M. (2000). Tourism and Leisure Research Methods: Data Collection, Analysis and Interpretation. Essex: Pearson Education Ltd.
6. Fortin, P. A., Ritchie, J. R. B., & Arsenault, J. (1976). A Study of the Decision Process of North American Associations Concerning the Choice of a Convention Site. Quebec: Laval University.
7. Gaming Inspection and Coordination Bureau of the Macao SAR Government (DICJ). 2010. Gaming statistic information. Retrieved September 1, 2010, from http://www.dicj.gov.mo/EN/index.htm
8. Go, F. M., & Govers, R. (1999). The Asian perspective: Which international conference destinations in Asia are the most competitive? Journal of Convention & Exhibition Management, 1(4), 37-50.
9. Go, F. M., & Zhang, W. (1997). Applying importance-performance analysis to Beijing as an international meeting destination. Journal of Travel Research, 35(1), 42-49.
10. Hall, R. J. (1980). Straight talk to hoteliers: A meeting planners' view. The Cornell Hotel and Restaurant Administration Quarterly, 20(4), 17-20.
11. International Congress and Convention Association (ICCA). (2008). ICCA statistics 2008. Retrieved September 2, 2009, from http://www.iccaworld.com/spps/ahpg.cfm?spgid=190
12. Kim, W. G., & Kim, H. C. (2003). The analysis of Seoul as an international convention destination. Journal of Convention & Exhibition Management, 5(2), 69-87.
13. Kim, S. S., Sun, H., & Ap, J. (2003). Is there competition in the exhibition market in Asia? Analysis of the positioning of major Asian exhibition host cities. Asia Pacific Journal of Tourism Research Management, 13(3), 205-227.
14. Lee, K. M., Lee, M., & Kim, H. J. (2009). comparing perceptions of event management curriculum: A factor-correspondence analysis. Event Management, 12(2), 67-79.
15. Li, R. Q. (2010). An exploratory study of the labour market, skills, knowledge needs and education of Macau's MICE industry. Unpublished MBA thesis, University of Macau, Macao.
16. Loi, K. I. (2008). Gaming and entertainment tourist destinations-a world of similarities and differences. Tourism Recreation Research, 33(2), 165-183.
17. Macau Convention and Exhibition Association (MCEA). (2007). Report on the survey of human resources with the MICE industry in Macau. MCEA Magazine, 6, pp. 9-22. Macao: Macau Convention and Exhibition Association.
18. Macau Convention and Exhibition Association (MCEA). (2010). MICE statsistcs. Retrieved September 1, 2010, from, http://www.mcea.org.mo
19. Macau Government Tourism Office (MGTO). (2010). MICE facilities. Retrieved July 5, 2010, from http://www.macautourism.gov.mo/en/meeting/facilitiesdetail.php?type=46#46
20. Macau MICE Directory (2010). Macau MICE Directory (unpublished directory). Macao: Macau Exhibition and Convention Association.
21. Macao SAR Government (2002). Policy Address. Macao: Macao Printing Bureau.
22. Macao SAR Government (2007). Policy Address. Macao: Macao Printing Bureau.
23. Macao SAR Government (2008). Policy Address. Macao: Macao Printing Bureau.
24. Macao SAR Government (2009). Policy Address. Macao: Macao Printing Bureau.
25. Macau Tourism and Casino Career Center (MTCCC). (2008). Macau MICE Human Resourced Need Assessment Report. Macao: Macau Tourism and Casino Career Center.
26. Mak, A. H. N., Wong, K. K. F., & Chang, R. C. Y. (2010). Factors affecting the service quality of the tour guiding profession in Macau. International Journal of Tourism Research, 12(3), 205-218.
27. Maxwell, J. A. (1996). Qualitative research design: An interactive approach. Thousand Oaks, CA: Sage Publications.
28. McCartney, G. (2008). The CAT (casino tourism) and the MICE (meetings, incentives, conventions, exhibitions): Key development considerations for the convention and exhibition industry in Macao. Journal of Convention & Event Tourism, 9(4), 293-308.
29. Nadkarni, S., & Leong, A. M. W. (2007). Macao's MICE dreams: Opportunities and challenges. International Journal of Event Management, 3(2), 47-57.
30. Oppermann, M. (1996). Convention destination images: Analysis of association meeting planner's perceptions. Tourism Management, 17(3), 175-182.
31. Patton, M. Q. (2002). Qualitative Research and Evaluation Methods, 3rd ed. Thousand Oaks, CA: Sage.
32. Qu, H., Li, L., & Chu, G. K. T. (2000). The comparative analysis of Hong Kong as an international conference destination in Southeast Asia. Tourism Management, 21(6), 643-648.
33. Ruhanen, L. (2006). Proceedings of the application of experiential learning techniques to event management education. Global Events Congress, Brisbane, Australia.
34. Sangpikul, A., & Kim, S. S. (2009). An overview and identification of barriers affecting the meeting and convention industry in Thailand. Journal of Convention & Exhibition Management, 10(3), 185-210.
35. Schuman, M. (2009, May 21). Fortunes fade for Macau's casino kings. Retrieved December 28, 2009, from Time Magazine, http://www.time.com/time/world/article/0,8599,1900109,00.html
36. Statistics and Census Service (DSEC). (2010a). MICE statistics. Retrieved October 10, 2010, from http://www.dsec.gov.mo/getAttachment/955b7919-6bbb-4657-82ab-33359bbe81f1/EESCE FR2010Q1.aspx
37. Statistics and Census Service (DSEC). (2010b). Macao statistics and census service. Gaming and tourism statistics. Retrieved October 12, 2010, from http://www.dsec.gov.mo/Statistic/TourismAndServices.aspx
38. Thailand Convention and Exhibition Bureau (TCEB). (2006). Executive Summary Report: Survey on MICE in Thailand 2006. Bangkok: Information Provider and Consultants Co., Ltd.
39. Transport Bureau of the Macao SAR Government (DSAT). (2010). Preliminary Concepts and Policies of Macau Transportation System (2010-2020): A Public Consultation Document. Macao: Macao Printing Bureau.
40. Union of International Associations. (2008). International meeting statistics for the year 2008. Retrieved September 4, 2009, from http://www.hcb.hu/webos/uploaded/13108997bae43261.pdf
41. Venetian Macao. (2009). Meeting. Retrieved September 4, 2009, from http://www.venetianmeetings.com/
42. Wan, Y. K. P., & Cheng, I. M. (2011). Service quality of Macao's world heritage site. International Journal of Culture, Tourism and Hospitality Research, 5(1), 57-68.
43. Wan, Y. K. P., & Pinheiro, F. V. (2005). Heritage brand improvement through streetscape rehabilitation: A case study of Macao, China. In Proceedings from the International Conference on Destination Branding and Marketing for Regional Tourism Development, Macao, December 8-10.
44. Woods, P. (2006). Qualitative Research. Working paper, Faculty of Education UK: University of Plymouth.
45. Yoon, J. J. (2004). Development of the convention industry in Korea. Journal of Convention & Event Tourism, 6(4), 81-94.
46. Zuhai Hengqin Island Management Committee. (2010). Hengqin new area investment guide. Retrieved October 20, 2010 from http://www.hengqin.gov.cn/