Factors affecting the service quality of the tour guiding profession in macau

International Journal of Tourism Research

Volumn 12, Issue 3, 2010, Pages 205-218

  Mak, Athena H N ^a   Wong, Kevin K F ^b   Chang, Richard C Y ^c  

^a UNIVERSITY OF SURREY   (United Kingdom)

^b HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

^c PROVIDENCE UNIVERSITY   (Taiwan)

Author keywords

Macau inbound; Mainland China outbound; Service quality; Tour guide; Tour guiding profession

Indexed keywords

COMPETITION (ECONOMICS); HUMAN RESOURCE; INDUSTRIAL PRACTICE; SERVICE SECTOR; TOURISM DEVELOPMENT; TOURISM MARKET; TOURIST BEHAVIOR; TOURIST DESTINATION;

CHINA; MACAU;

EID: 77954443390     PISSN: 10992340     EISSN: 15221970     Source Type: Journal    
DOI: 10.1002/jtr.746     Document Type: Article

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