Developing a high-performance team training framework for internal medicine residents: The ABC'S of teamwork

Journal of Patient Safety

Volumn 7, Issue 2, 2011, Pages 72-76

  Carbo, Alexander R ^a,b   Tess, Anjala V ^a,b   Roy, Christopher ^b,c   Weingart, Saul N ^b,d  

^a BETH ISRAEL DEACONESS MEDICAL CENTER   (United States)

^b HARVARD MEDICAL SCHOOL   (United States)

^c BRIGHAM AND WOMEN S HOSPITAL   (United States)

^d DANA FARBER CANCER INSTITUTE   (United States)

Author keywords

communication; residents; teamwork

Indexed keywords

ARTICLE; ASSERTIVENESS; COOPERATION; EDUCATION; HUMAN; INTERDISCIPLINARY COMMUNICATION; INTERNAL MEDICINE; MEDICAL EDUCATION; MEDICAL ERROR; METHODOLOGY; ORGANIZATION AND MANAGEMENT; PATIENT CARE; SAFETY; STANDARD; UNITED STATES;

ASSERTIVENESS; BOSTON; COOPERATIVE BEHAVIOR; HUMANS; INTERDISCIPLINARY COMMUNICATION; INTERNAL MEDICINE; INTERNSHIP AND RESIDENCY; MEDICAL ERRORS; PATIENT CARE TEAM; SAFETY;

EID: 79958044071     PISSN: 15498417     EISSN: 15498425     Source Type: Journal    
DOI: 10.1097/PTS.0b013e31820dbe02     Document Type: Article

References (24)

1. Baker DP, Gustafson S, Beaubien J, et al. Medical Teamwork and Patient Safety: The Evidence-based Relation. Literature Review. AHRQ Publication No. 05-0053, April 2005. Agency for Healthcare Research and Quality, Rockville, MD. Available at: http://www.ahrq.gov/qual/medteam/. Accessed July 28, 2010.
2. TeamSTEPPS: Strategies and Tools to Enhance Performance and Patient Safety. October 2006. Agency for Healthcare Research and Quality, Rockville, MD. Available at: http://teamstepps.ahrq.gov/abouttoolsmaterials.htm. Accessed July 28, 2010.
3. Pronovost P, Berenholtz S, Dorman T, et al. Improving communication in the ICU using daily goals. J Crit Care. 2003;18:71-75. (Pubitemid 36759157)
4. Morey JC, Salisbury M. Introducing teamwork training into healthcare organizations: implementation issues and solutions. Proceedings of the 46th Annual Meeting of the Human Factors and Ergonomics Society; 2002 Sep. 29-Oct. 4; Baltimore, MD. Santa Monica, CA: Human Factors and Ergonomics Society; 2002. pp. 2069-2073.
5. Morey JC, Simon R, Jay GD, et al. Error reduction and performance improvement in the emergency department through formal teamwork training: evaluation results of the MedTeams Project. Health Sci Res. 2002;37:1553-1581. (Pubitemid 36070254)
6. Morey JC, Simon R, Jay GD, et al. A transition from aviation crew resource management to hospital emergency departments: the MedTeams story. In: Jensen RS, ed. Proceedings of the 12th International Symposium on Aviation Psychology. Dayton, OH: Wright State University Press; 2003:1-7.
7. Neily J, Mills PD, Young-Xu Y, et al. Association between implementation of a medical team training program and surgical mortality. JAMA. 2010;304:1693-1700.
8. Kohn LT, Corrigan JM, Donaldson MS, eds. To Err is Human: Building a Safer Health System. Washington, DC: Committee on Quality of Health Care in America, Institute of Medicine. National Academy Press; 2000.
9. Pronovost PJ, Angus DC, Dorman T, et al. Physician staffing patterns and clinical outcomes in critically ill patients-a systematic review. JAMA. 2002;288:2151-2162. (Pubitemid 35276516)
10. Stoller JL, Rose M, Lee R, et al. Teambuilding and leadership training in an internal medicine residency training program. J Gen Intern Med. 2004;19:692-697. (Pubitemid 38803161)
11. Sehgal N, Fox M, Vidyarthi A, et al. A multidisciplinary teamwork training program: The Triad for Optimal Patient Safety (TOPS) experience. J Gen Intern Med. 2008;23:2053-2057.
12. Edmondson AC. Learning from mistakes is easier said than done: group and organizational influences on the detection and correction of human error. J Appl Behav Sci. 1996;32:5-28. (Pubitemid 126035003)
13. Harvard Risk Management Foundation Core Curriculum. Available at: http://www.rmf.harvard.edu/education-interventions/materials-for-instructors/ patient-safety/index.aspx. Accessed July 27, 2010.
14. Weingart SN. Implementing a Core Patient Safety Curriculum for House Officers. Final Report to the Risk Management Foundation of the Harvard Medical Institutions, February 2006.
15. Baker DP, Salas E, King H, et al. The role of teamwork in the professional education of physicians: current status and assessment recommendations. Jt Comm J Qual Patient Saf. 2005;31:185-202.
16. Musson DM, Helmreich RL. Team training and resource management in health care: current issues and future directions. Harvard Health Policy Rev. 2004;5:25-35.
17. Sexton JB, Thomas EJ, Helmreich RL. Error, stress, and teamwork in medicine and aviation: cross sectional surveys. BMJ. 2000;320:745-749. (Pubitemid 30179421)
18. Joint Commission Perspectives. 2004 JCAHO national patient safety goals approved. 2003;23:2-3.
19. Paris CR, Salas E, Cannon-Bowers JA. Teamwork in multi-person systems: a review and analysis. Ergonomics. 2000;43:1052-1075. (Pubitemid 30657650)
20. Sexton JB, ed. The Better the Team, the Safer the World-Golden Rules of Group Interaction in High Risk Environments: Evidence based suggestions for improving performance. Gottlieb Daimler and Karl Benz Foundation; Swiss Re Centre for Global Dialogue. Ladenburg and Ruschlikon, 2004.
21. Weingart SN, Ship AN, Aronson MD. Confidential clinician-reported surveillance of adverse events among medical inpatients. J Gen Intern Med. 2000;15:470-477. (Pubitemid 30640258)
22. Logio LS, Ramanujam R. Medical trainees' formal and informal incident reporting across a five-hospital academic medical center. Jt Comm J Qual Patient Saf. 2010;36:36-42.
23. Clemmer TP, Spuhler VJ, Berwick DM, et al. Cooperation-the foundation of improvement. Ann Intern Med. 1998;128:1004-1009.
24. Weingart SN, Farbstein K, Davis RB, et al. Using a multihospital survey to examine the safety culture. Jt Comm J Qual Saf. 2004;30:125-132.