The future outlook for Portuguese travel agents

Tourism Economics

Volumn 17, Issue 2, 2011, Pages 405-423

  Assaf, A George ^a   Barros, Carlos Pestana ^b   Machado, Luiz Pinto ^c  

^a UNIVERSITY OF MASSACHUSETTS   (United States)

^b UNIVERSITY OF LISBON   (Portugal)

^c Escola Profissional de Hotelaria e Turismo   (Portugal)

Author keywords

Portuguese travel agents; Productivity; Wo stage Malmquist index

Indexed keywords

BOOTSTRAPPING; NUMERICAL MODEL; PRODUCTIVITY; REGRESSION ANALYSIS; TECHNICAL EFFICIENCY;

EID: 79954453873     PISSN: 13548166     EISSN: None     Source Type: Journal    
DOI: 10.5367/te.2011.0034     Document Type: Article

References (35)

1. Alamdari, F. (2002), 'Regional development in airlines and travel agents relationship', Journal of Air Transport Management, Vol 8, No 5, pp 339-348.
2. Anderson, R.I., Fish, M., Xia, Y., and Michello, F. (1999a), 'Measuring efficiency in the hotel industry: A stochastic frontier approach', International Journal of Hospitality Management, Vol 18, No 1, pp 45-57.
3. Anderson, R.I., Lewis, D., and Parker, M.E. (1999b), 'Another look at the efficiency of corporate travel management departments', Journal of Travel Research, Vol 7, No 3, pp 267-272.
4. Anderson, R.I., Fok, R., and Scott, J. (2000), 'Hotel industry efficiency: An advanced linear programming examination', American Business Review, Vol 18, No 1, pp 40-48.
5. Assaf, A. (2009), 'Accounting for size in efficiency comparisons of airports', Journal of Air Transport Management, Vol 15, No 5, pp 256-258 .
6. Barros, C.P. (2006), 'Analysing the rate of technical change in the Portuguese hotel industry', Tourism Economics, Vol 12, No 3, pp 325-346. (Pubitemid 44593410)
7. Barros, C.P., and Dieke, P.U.C. (2007), 'Analyzing the total productivity change in travel agents', Tourism Analysis, Vol 12, No 1-2, pp 27-37.
8. Barros, C.P., and Dieke, P.U.C. (2008), 'Technical efficiency of African hotels', International Journal of Hospitality Management, Vol 27, No 2, pp 438-447.
9. Barros, C.P., and Matias, A. (2006), 'Assessing the efficiency of travel agents with a stochastic cost frontier: A Portuguese case study', International Journal of Tourism Research, Vol 8, No 5, pp 367-379.
10. Bell, R.A., and Morey, R.C. (1995), 'Increasing the efficiency of corporate travel management through macro-benchmarking', Journal of Travel Research, Vol 33, No 3, pp 11-20.
11. Brown, J.R., and Ragsdale, C.T. (2002), 'The competitive market efficiency of hotel brands: An application of data envelopment analysis', Journal of Hospitality and Tourism Research, Vol 26, No 4, pp 332-360.
12. Buhalis, D. (2000), 'Marketing the competitive destination of the future', Tourism Management, Vol 21, No 1, pp 409-421.
13. Chu, W. (2004), 'Are group affiliated firms really more profitable than non-affiliated?', Small Business Economics, Vol 22, pp 391-405. (Pubitemid 41411470)
14. Coelli, T.J., Prasada Rao, D.S., O'Donnell, C.J., and Battese, G.E. (2005), An Introduction to Efficiency and Productivity Analysis, 2nd Edition, Springer, New York, 366 pp.
15. Fare, R., Grosskopf, S., and Lovell, C.A.K. (1994). Production Frontier, Cambridge University Press, Cambridge.
16. Frias, D., Rodriguez, M., and Castañeda, J.A. (2008), 'Internet vs. travel agencies on pre-visit destination image formation: An information processing view', Tourism Management, Vol 29, No 1, pp 163-179. (Pubitemid 47535078)
17. Ghemawat, P., and Khanna, T. (1998), 'The nature of diversified business groups: A research design and two case studies', The Journal of Industrial Economics, Vol 1, pp 35-61. (Pubitemid 128344242)
18. IBISWorld (2009), Travel Agencies Service: Industry Report, IBISWorld, Melbourne.
19. Johns, N., Howcroft, B., and Drake, L. (1997), 'The use of data envelopment analysis to monitor hotel productivity', Progress in Tourism and Hospitality Research, Vol 3, pp 119-127.
20. Khanna, T., and Palepu, K. (2000), 'Is group affiliation profitable in emerging markets? An analysis of diversified Indian business groups', Journal of Finance, Vol 55, pp 867-891.
21. Köksal, C.D., and Aksu, A.A. (2007), 'Efficiency evaluation of A-group travel agents with data envelopment analysis (DEA): A case study in the Antalya region, Turkey', Tourism Management, Vol 28, No 3, pp 830-834.
22. Law, R., Law, A., and Wai, E. (2002), 'The impact of the Internet on travel agencies in Hong Kong', Journal of Travel and Tourism Marketing, Vol 11, No 2/3, pp 105-126.
23. McGahan, A.M., and Porter, M.E. (1997), 'How much does industry matter, really?', Strategic Management Journal, Vol 18, pp 15-30. (Pubitemid 127697929)
24. Markides, C.C. (1995), 'Diversification, restructuring and economic performance', Strategic Management Journal, Vol 16, pp 101-118.
25. Peypoch, N., and Solonandrasana, B. (2006), 'Technical efficiency in the tourism industry', Tourism Economics, Vol 12, No 4, pp 653-657.
26. Peypoch, N., and Solonandrasana, B. (2008), 'Aggregate efficiency and productivity analysis in the tourism industry', Tourism Economics, Vol 14, No 1, pp 45-56.
27. Porter, M.E. (1987), 'From competitive advantage to corporate strategy', Harvard Business Review (May-June), pp 43-59.
28. Reynolds, D. (2003), 'Hospitality-productivity assessment using data envelopment analysis', Cornell Hotel and Restaurant Administration Quarterly, Vol 44, No 2, pp 130-137.
29. Reynolds, D., and Thompson, F.M. (2007), 'Multiunit restaurant productivity assessment using three-phase data envelopment analysis', International Journal of Hospitality Management, Vol 26, No 1, pp 20-32. (Pubitemid 44774349)
30. Rumelt, R.P. (1991), 'How much does industry matter?', Strategic Management Journal, Vol 12, pp 167-185.
31. Simar, L., and Wilson, P.W. (1998), 'Sensitivity analysis of efficiency scores: How to bootstrap in non-parametric frontier models', Management Science, Vol 44, pp 49-61. (Pubitemid 128569642)
32. Simar, L., and Wilson, P.W. (1999), 'Estimating and bootstrapping Malmquist indices', European Journal of Operational Research, Vol 11, pp 459-471.
33. Simar, L., and Wilson, P.W. (2000), 'A general methodology for bootstrapping in non-parametric frontier models', Journal of Applied Statistics, Vol 27, pp 779-802.
34. Simar, L., and Wilson, P.W. (2007), 'Estimation and inference in two-stage, semi-parametric models of production processes', Journal of Econometrics, Vol 136, pp 31-64. (Pubitemid 44380324)
35. Tse, A.C. (2003), 'Disintermediation of travel agents in the hotel industry', International Journal of Hospitality Management, Vol 22, No 4, pp 453-460. (Pubitemid 37340600)