Negative relationships in the workplace: Associations with organisational commitment, cohesion, job satisfaction and intention to turnover

Journal of Management and Organization

Volumn 14, Issue 4, 2008, Pages 330-

  Morrison, Rachel ^a  

^a AUCKLAND UNIVERSITY OF TECHNOLOGY   (New Zealand)

Author keywords

Cohesion; Job Satisfaction; Organisational Commitment; Turnover; Workplace Relationships

Indexed keywords

EID: 79953838349     PISSN: 18333672     EISSN: None     Source Type: Journal    
DOI: 10.5172/jmo.837.14.4.330     Document Type: Article

References (64)

1. Allen NJ and Meyer JP (1990) The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology 63(1): 1-19.
2. Allen TD, McManus SE and Russell JEA (1999) Newcomer socialization and stress: Formal peer relationships as a source of support. Journal of Vocational Behavior 54(3): 453-470.
3. Amendment to the Health and Safety in Employment Act (2002) Department of Labour, New Zealand
4. Anderson JC and Gerbing DW (1988) Structural equation modelling in practice: A review and recommended two-step approach. Psychological Bulletin 103: 411-423.
5. Andersson LM and Pearson CM (1999) Tit-for-tat? The spiraling effect of incivility in the workplace. Academy of Management Review 24(3): 452-471.
6. Arbuckle JL (1999) Amos 4.0 [Computer software]. Chicago: Smallwaters.
7. Barling J and Phillips M (1993) Interactional, formal, and distributive justice in the workplace: An exploratory study. Journal of Psychology 127: 649-656.
8. Baron RA (1989) Personality and organizational conflict: Effects of the Type A behavior pattern and self monitoring. Organizational Behavior and Human Decision Processes 44: 281-296.
9. Baron RA and Neuman JH (1996) Workplace violence and workplace aggression: Evidence on their relative frequency and potential causes. Aggressive Behavior 22: 161-173.
10. Bedeian AG (1995) Workplace envy. Organizational Dynamics 23(4).
11. Bentler PM (1990) Comparative fit indices in structural models. Psychological Bulletin 107: 238-246.
12. Bentler PM and Bonett DG (1980) Significance tests and goodness of fit in the analysis of covariance structures. Psychological Bulletin 88: 588-606.
13. Blau G and Boal K (1989) Using job involvement and organizational commitment interactively to predict turnover. Journal of Management 15(1): 115-127.
14. Bluedorn AC (1982) A unified model of turnover from organizations. Human Relations 35: 135-153.
15. Bowling NA., Beehr TA, Johnson AL, Semmer NK, Hendricks EA and Webster HA (2004) Explaining potential antecedents of workplace social support: Reciprocity or attractiveness? Journal of Occupational Health Psychology 9(4): 339-350.
16. Browne MW and Cudeck R (1993) Alternative ways of assessing model fit. In Bollen KA and Long JS (eds) Testing Structural Equation Models, pp.445-455, Newbury Park CA: Sage.
17. Buunk BP, Doosje BJ, Liesbeth G, Jans JM and Hopstaken LEM (1993) Perceived reciprocity, social support, and stress at work: The role of exchange and communal orientation. Journal of Personality and Social Psychology (65): 801-811.
18. Byrne BM (1994) Burnout: Testing for the validity, replication, and invariance of causal structure across elementary, intermediate and secondary teachers. American Educational Research Journal 31(3): 645-673.
19. Byrne BM (2001) Structural equation modeling with AMOS. Basic concepts, applications and programming. New Jersey: Lawrence Erlbaum Associates Inc.
20. Campion MA, Medsker GJ and Higgs AC (1993) Relations between work group characteristics and effectiveness: Implications for designing effective work groups. Personnel Psychology 46(4): 823-850.
21. Chang E (1999) Career commitment as a complex moderator of organizational commitment and turnover intention. Human Relations 52(10): 1257-1277.
22. Cohen-Charash Y (2001) Envy at work: An exploratory examination of antecedents and outcomes. University of California Press, Berkeley CA.
23. Cohen A (1993) Organizational commitment and turnover: A metaanalysis. Academy of Management Journal 36(5): 1140-1157.
24. Cortina LM, Magley VJ, Williams JH and Langhout RD (2001) Incivility in the Workplace: Incidence and Impact. Journal of Occupational Health Psychology 6(1): 64-80.
25. Dillard JP and Fritz J (1995) 'Interpersonal relationships and organizational performance.' Paper presented at the Annual Convention of the Western Speech Communication Association, Portland OR.
26. Donovan MA, Drasgow F and Munson LJ (1998) The Perceptions of Fair Interpersonal Treatment Scale: Development and validation of a measure of interpersonal treatment in the workplace. Journal of Applied Psychology 83: 683-692.
27. Einarsen S (2000) Harassment and bullying at work. A review of the Scandinavian approach Aggression and Violent Behavior 5(4): 379-401.
28. Einarsen S and Raknes BI (1997) Harassment in the workplace and the victimization of men. Violence and Victims 12: 247-263.
29. Folger R and Baron RA (1996) Violence and Hostility at Work: A Model of Reactions to Perceived Injustice. In VanderBos GR and Bulatao EQ (eds) Violence on the Job: Identifying Risks and Developing Solutions, pp.51-85, Washington DC: American Psychological Association.
30. Francis D (1990) The significance of work friends in late life. Journal of Aging Studies 4(4): 405-424.
31. Griffin RW, O'Leary-Kelly A and Collins JM (1998) Dysfunctional Behavior in Organizations: Violence and Deviant Behavior. Stamford CT: JAI Press.
32. th edn. New Jersey: Prentice Hall.
33. Irvine DM and Evans MG (1995) Job satisfaction and turnover among nurses: Integrating research findings across studies. Nursing Research 44: 246-253.
34. Johnson PR and Indvik J (2001) Rudeness at work: Impulse over restraint. Public Personnel Management 30(4): 457-465.
35. Koniarek J and Dudek B (1996) Social support as a buffer in the stress burnout relationship. International Journal of Stress Management 3(2): 99-106.
36. Kram K and Isabella L (1985) Mentoring alternatives: The role of peer relationships in career development. Academy of Management Journal 28(1): 110-132.
37. Leather P, Beale D, Lawrence C and Dickson R (1997) Effects of exposure to occupational violence and the mediating impact of fear. Work and Stress 11: 329-340.
38. Leather P, Brady C, Lawrence C, Beale D and Cox T (1999) Work-related Violence: Assessment and Intervention. London: Routledge.
39. Levy PL (2003) Industrial/Organizational Psychology. Understanding the Workplace. Boston: Houghton Mifflin Company.
40. Lindorff M (2001) Are they lonely at the top? Social relationships and social support among Australian managers. Work and Stress 15(3): 274-282.
41. Lozada M (1996) Social misfits, workplace outcasts. Vocational Educational Journal 71: 46.
42. Mathieu JE and Zajac DM (1990) A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment. Psychological Bulletin 108(2): 171-194.
43. Meyer JP and Allen NJ (1991) A three component conceptualization of organizational commitment. Human Resource Management Review 1(1): 61-89.
44. Miner-Rubino KN (2004) Beyond targets: Vicarious exposure to hostility towards women in the workplace. University of Michigan, Michigan USA.
45. Mobley WH (1977) Intermediate linkages in the relationship between job satisfaction and employee turnover. Journal of Applied Psychology 62: 237-240.
46. Mobley WH, Horner SO and Hollingsworth AT (1978) An evaluation of precursors of hospital employee turnover. Journal of Applied Psychology 63: 408-414.
47. Moerbeek HHS and Need A (2003) Enemies at work: Can they hinder your career? Social Networks 25(1): 67-82
48. Moorman RH (1991) Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology 76: 845-855
49. Mowday RT, Steers RM and Porter LW (1979) The measurement of organizational commitment. Journal of Vocational Behavior 14: 224-227.
50. Mulaik SA, James LR, Van Alstine J, Bennet N, Lind S and Stilwell CD (1989) Evaluation of goodness of fit indices for structural equation models. Psychological Bulletin 105: 430-445.
51. Nielsen IK, Jex SM and Adams GA (2000) Development and validation of scores on a two dimensional Workplace Friendship Scale. Educational and Psychological Measurement 60(4): 628-643.
52. Odden CM and Sias PM (1997) Peer communication relationships, psychological climate, and gender. Communication Quarterly 45: 153-166.
53. Pearson CM and Porath CL (2003) On the nature, consequences and remedies of workplace incivility: No time for 'nice'? Think again. Academy of Management Executive 19(1): 7-18.
54. nd edn, New York: Holt, Rinehart & Winston
55. Porter LW, Steers RM, Mowday RT and Boulian PV (1974) Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology 59: 603-609.
56. Richer SF, Blanchard U and Vallerand RJ (2002) A motivational model of work turnover. Journal of Applied Social Psychology 32(10): 2089-2113.
57. Riordan CM and Griffith RW (1995) The opportunity for friendship in the workplace: An underexplored construct. Journal of Business and Psychology 10(2): 141-154.
58. Rook KS (1984) The negative side of social interaction: Impact on psychological well being. Journal of Personality and Social Psychology 46: 1097-1108.
59. Sias PM, Heath RG, Perry T, Silva, D and Fix B (2004) Narratives of workplace friendship deterioration. Journal of Social & Personal Relationships 21(3): 321-340.
60. Tinsleya CH and Brett JM (2001) Managing Workplace Conflict in the United States and Hong Kong. Organizational Behavior and Human Decision Processes 85(2): 360-381.
61. van Daalen G, Willemsen TM and Sanders K (2006) Reducing work-family conflict through different sources of social support. Journal of Vocational Behavior 69(3): 462-476.
62. Viswesvaran C, Sanchez JI and Fisher J (1999) The role of social support in the process of work stress: A meta-analysis. Journal of Vocational Behavior 54(2): 314-334.
63. Waldman JD, Kelly F, Arora S and Smith HL (2004) The shocking cost of turnover in health care. Health Care Management Review 29(1): 2-7.
64. Warr PB, Cook J and Wall TD (1979) Scales for the measurement of some work attitudes and aspects of psychological well-being. Journal of Occupational Psychology 52: 129-148.