메뉴 건너뛰기




Volumn 1, Issue 2, 2010, Pages 75-84

Key performance indicators for clinical pharmacy services in New Zealand public hospitals: Stakeholder perspectives

Author keywords

Benchmark; Clinical pharmacy; Hospital; Performance; Performance measures; Pharmacist interventions

Indexed keywords

ARTICLE; CLINICAL PHARMACY; HEALTH CARE DELIVERY; HEALTH CARE QUALITY; HEALTH CARE SURVEY; MEDICAL RECORD REVIEW; MEDICATION ERROR; NEW ZEALAND; PATIENT CARE; PERFORMANCE MEASUREMENT SYSTEM; PRIORITY JOURNAL; PUBLIC HOSPITAL; STATISTICAL SIGNIFICANCE; TERTIARY HEALTH CARE;

EID: 79953762350     PISSN: 17598885     EISSN: 17598893     Source Type: Journal    
DOI: 10.1111/j.1759-8893.2010.00001.x     Document Type: Article
Times cited : (39)

References (53)
  • 1
    • 0029066463 scopus 로고
    • Incidence of adverse drug events and potential adverse drug events: Implications for prevention
    • Bates D et al. Incidence of adverse drug events and potential adverse drug events: implications for prevention. JAMA 1995; 274: 29-34.
    • (1995) JAMA , vol.274 , pp. 29-34
    • Bates, D.1
  • 2
    • 18844483083 scopus 로고    scopus 로고
    • Adverse events in New Zealand public hospitals I: Occurrence and impact
    • Davis P et al. Adverse events in New Zealand public hospitals I: occurrence and impact. J NZ Med Assoc 2002; 115: U271.
    • (2002) J NZ Med Assoc , vol.115
    • Davis, P.1
  • 3
    • 0036309726 scopus 로고    scopus 로고
    • Cost of medical injury in New Zealand: A retrospective cohort study
    • Brown P et al. Cost of medical injury in New Zealand: a retrospective cohort study. J Health Serv Res Policy 2002; 7(S1): 29-34.
    • (2002) J Health Serv Res Policy , vol.7 , Issue.S1 , pp. 29-34
    • Brown, P.1
  • 4
    • 77956413067 scopus 로고    scopus 로고
    • Ministry of Health, Wellington: Ministry of Health
    • Ministry of Health. Towards a New Zealand Medicines Strategy. Wellington: Ministry of Health, 2006.
    • (2006) Towards a New Zealand Medicines Strategy
  • 5
    • 77953507041 scopus 로고    scopus 로고
    • The Quality Improvement Committee, Wellington: The Quality Improvement Committee
    • The Quality Improvement Committee. Sentinel and Serious Events in New Zealand Hospitals 2007-2008. Wellington: The Quality Improvement Committee, 2009.
    • (2009) Sentinel and Serious Events in New Zealand Hospitals 2007-2008
  • 6
    • 33646434799 scopus 로고    scopus 로고
    • Clinical pharmacists and inpatient medical care: A systematic review
    • Kaboli P et al. Clinical pharmacists and inpatient medical care: a systematic review. Arch Intern Med 2006; 166: 955-964.
    • (2006) Arch Intern Med , vol.166 , pp. 955-964
    • Kaboli, P.1
  • 7
    • 0037228090 scopus 로고    scopus 로고
    • American College of Clinical Pharmacy; Evidence of the economic benefit of clinical pharmacy services: 1996-2000
    • Schumock G et al. American College of Clinical Pharmacy; Evidence of the economic benefit of clinical pharmacy services: 1996-2000. Pharmacotherapy 2003; 23: 113-132.
    • (2003) Pharmacotherapy , vol.23 , pp. 113-132
    • Schumock, G.1
  • 8
    • 34047215762 scopus 로고    scopus 로고
    • Clinical Pharmacy services, pharmacy staffing and hospital mortality rates
    • Bond C, Raehl C. Clinical Pharmacy services, pharmacy staffing and hospital mortality rates. Pharmacotherapy 2007; 27: 481-493.
    • (2007) Pharmacotherapy , vol.27 , pp. 481-493
    • Bond, C.1    Raehl, C.2
  • 9
    • 0025231961 scopus 로고
    • Opportunities and responsibilities in pharmaceutical care
    • Hepler C, Strand L. Opportunities and responsibilities in pharmaceutical care. American J Hosp Pharm 1990; 47: 533-543.
    • (1990) American J Hosp Pharm , vol.47 , pp. 533-543
    • Hepler, C.1    Strand, L.2
  • 10
    • 13544258750 scopus 로고    scopus 로고
    • Understanding the medicines management pathway
    • Stowasser D et al. Understanding the medicines management pathway. J Pharm Pract Res 2004; 34: 293-296.
    • (2004) J Pharm Pract Res , vol.34 , pp. 293-296
    • Stowasser, D.1
  • 11
    • 23444434089 scopus 로고    scopus 로고
    • Society of Hospital Pharmacists of Australia; Standards of Practice for Clinical Pharmacy
    • SHPA
    • SHPA. Society of Hospital Pharmacists of Australia; Standards of Practice for Clinical Pharmacy. J Pharm Pract Res 2005; 35: 122-146.
    • (2005) J Pharm Pract Res , vol.35 , pp. 122-146
  • 12
    • 79953736873 scopus 로고    scopus 로고
    • NZ Healthcare Pharmacists Association, Wellington: NZ Healthcare Pharmacists Association
    • NZ Healthcare Pharmacists Association. Clinical Pharmacy Guidelines. Wellington: NZ Healthcare Pharmacists Association, 2007.
    • (2007) Clinical Pharmacy Guidelines
  • 13
    • 0035613538 scopus 로고    scopus 로고
    • Benchmarking and performance management in clinical pharmacy
    • Fowler A, Campbell D. Benchmarking and performance management in clinical pharmacy. Int J Operations Productions Manag 2001; 21: 327-350.
    • (2001) Int J Operations Productions Manag , vol.21 , pp. 327-350
    • Fowler, A.1    Campbell, D.2
  • 14
    • 0033000085 scopus 로고    scopus 로고
    • Clinical pharmacy - a hospital perspective
    • Calvert R. Clinical pharmacy - a hospital perspective. Br J Clin Pharmacol 1999; 47: 231-238.
    • (1999) Br J Clin Pharmacol , vol.47 , pp. 231-238
    • Calvert, R.1
  • 15
    • 36448938285 scopus 로고    scopus 로고
    • Document pharmacist's clinical interventions in New Zealand Hospitals
    • Millar T et al. Document pharmacist's clinical interventions in New Zealand Hospitals. Pharm World Sci 2008; 30: 99-106.
    • (2008) Pharm World Sci , vol.30 , pp. 99-106
    • Millar, T.1
  • 16
    • 79953733058 scopus 로고    scopus 로고
    • There's no 'I' in team but there's a me
    • Ng J. There's no 'I' in team but there's a me. Pharm J NZ 2008: 3.
    • (2008) Pharm J NZ , pp. 3
    • Ng, J.1
  • 17
    • 0344270536 scopus 로고    scopus 로고
    • Multicentre pilot study of a standard approach to document clinical pharmacy activity
    • Dooley M et al. Multicentre pilot study of a standard approach to document clinical pharmacy activity. Austr J Hosp Pharm 2000; 30: 150-155.
    • (2000) Austr J Hosp Pharm , vol.30 , pp. 150-155
    • Dooley, M.1
  • 18
    • 0032482716 scopus 로고    scopus 로고
    • Clinical governance and the drive for quality improvement in the new NHS in England
    • Scally G, Donaldson L. Clinical governance and the drive for quality improvement in the new NHS in England. BMJ 1998; 317: 61-65.
    • (1998) BMJ , vol.317 , pp. 61-65
    • Scally, G.1    Donaldson, L.2
  • 19
    • 85017481972 scopus 로고    scopus 로고
    • Can clinical pharmacy services be justified if they cannot be measured?
    • 235-237
    • Delaney T. Can clinical pharmacy services be justified if they cannot be measured? Irish Pharm J 1999; 77: 232-233, 235-237.
    • (1999) Irish Pharm J , vol.77 , pp. 232-233
    • Delaney, T.1
  • 20
    • 0028998110 scopus 로고
    • Performance indicators for general practice
    • Majeed F, Voss S. Performance indicators for general practice. BMJ 1995; 311: 209-210.
    • (1995) BMJ , vol.311 , pp. 209-210
    • Majeed, F.1    Voss, S.2
  • 21
    • 0030117167 scopus 로고    scopus 로고
    • Benchmarking: Improving outcomes for the congestive heart failure population
    • Lauver L. Benchmarking: improving outcomes for the congestive heart failure population. J Nurs Care Qual 1996; 10: 7-11.
    • (1996) J Nurs Care Qual , vol.10 , pp. 7-11
    • Lauver, L.1
  • 22
  • 23
    • 0028434473 scopus 로고
    • Collaborative benchmarking in health care
    • Mosel D, Gift B. Collaborative benchmarking in health care. Jt Comm J Qual Improv 1994; 20: 239-249.
    • (1994) Jt Comm J Qual Improv , vol.20 , pp. 239-249
    • Mosel, D.1    Gift, B.2
  • 24
    • 0028435819 scopus 로고
    • Benchmarking applied to health care
    • Camp R, Tweet A. Benchmarking applied to health care. Jt Comm J Qual Improv 1994; 20: 229-238.
    • (1994) Jt Comm J Qual Improv , vol.20 , pp. 229-238
    • Camp, R.1    Tweet, A.2
  • 25
    • 0347560439 scopus 로고    scopus 로고
    • Clinical services documentation (CSD) system for documenting clinical pharmacists' services
    • Bright J, Tenni P. Clinical services documentation (CSD) system for documenting clinical pharmacists' services. Aust J Hosp Pharm 2000; 301: 10-15.
    • (2000) Aust J Hosp Pharm , vol.301 , pp. 10-15
    • Bright, J.1    Tenni, P.2
  • 26
    • 0033787419 scopus 로고    scopus 로고
    • Benchmarking in health-system pharmacy: Current research and practical applications
    • Bhavnani S. Benchmarking in health-system pharmacy: current research and practical applications. Am J Health Syst Pharm 2000; 57(Suppl 2): S13-S20.
    • (2000) Am J Health Syst Pharm , vol.57 , Issue.SUPPL. 2
    • Bhavnani, S.1
  • 27
    • 0346995014 scopus 로고    scopus 로고
    • Pharmacist intervention documentation in US health care systems
    • Kim Y, Schepers G. Pharmacist intervention documentation in US health care systems. Hosp Pharm 2003; 38: 1141-1147.
    • (2003) Hosp Pharm , vol.38 , pp. 1141-1147
    • Kim, Y.1    Schepers, G.2
  • 28
    • 0029763509 scopus 로고    scopus 로고
    • Benchmark analysis of strategies hospitals use to control antimicrobial expenditures
    • Rifenburg R et al. Benchmark analysis of strategies hospitals use to control antimicrobial expenditures. Am J Health-Syst Pharm 1996; 53: 2054-2062.
    • (1996) Am J Health-Syst Pharm , vol.53 , pp. 2054-2062
    • Rifenburg, R.1
  • 30
    • 33748795863 scopus 로고    scopus 로고
    • Monitoring of pharmacy staffing, workload, and productivity in community hospitals
    • Gupta S et al. Monitoring of pharmacy staffing, workload, and productivity in community hospitals. Am J Health-Syst Pharm 2006; 63: 1728-1734.
    • (2006) Am J Health-Syst Pharm , vol.63 , pp. 1728-1734
    • Gupta, S.1
  • 31
    • 23444434089 scopus 로고    scopus 로고
    • Standards of Practice for Clinical Pharmacy
    • Society of Hospital Pharmacists Association
    • Society of Hospital Pharmacists Association. Standards of Practice for Clinical Pharmacy. J Pharm Pract Res 2005; 35: 122-146.
    • (2005) J Pharm Pract Res , vol.35 , pp. 122-146
  • 33
    • 35348993942 scopus 로고    scopus 로고
    • NSW Therapeutic Advisory Group, NSW Therapeutic Advisory Group, (accessed 2 May 2008)
    • NSW Therapeutic Advisory Group (2007). Indicators for Quality Use of Medicines in Australian Hospitals. NSW Therapeutic Advisory Group. www.cec.health.nsw.gov.au/currentprojects.html#pims (accessed 2 May 2008).
    • (2007) Indicators for Quality Use of Medicines in Australian Hospitals
  • 38
    • 0001811706 scopus 로고    scopus 로고
    • Medication safety: One organization's approach to the challenge
    • Rozich J, Resar R. Medication safety: one organization's approach to the challenge. J Clin Outcomes Manage 2001; 810: 27-34.
    • (2001) J Clin Outcomes Manage , vol.810 , pp. 27-34
    • Rozich, J.1    Resar, R.2
  • 39
    • 1542439752 scopus 로고    scopus 로고
    • Program using pharmacy technicians to obtain medication histories
    • Michels R, Meisel S. Program using pharmacy technicians to obtain medication histories. Am J Health-Syst Pharm 2003; 60: 1982-1986.
    • (2003) Am J Health-Syst Pharm , vol.60 , pp. 1982-1986
    • Michels, R.1    Meisel, S.2
  • 40
    • 33747157613 scopus 로고    scopus 로고
    • The professional subcultures of students entering medicine, nursing and pharmacy programmes
    • Horsburgh M et al. The professional subcultures of students entering medicine, nursing and pharmacy programmes. J Interprof Care 2006; 204: 425-431.
    • (2006) J Interprof Care , vol.204 , pp. 425-431
    • Horsburgh, M.1
  • 41
    • 0033255297 scopus 로고    scopus 로고
    • A comparison of the impact of hospital reform on medical subcultures in some Australian and New Zealand Hospitals
    • Degeling P et al. A comparison of the impact of hospital reform on medical subcultures in some Australian and New Zealand Hospitals. Aust Health Rev 1999; 22: 172-188.
    • (1999) Aust Health Rev , vol.22 , pp. 172-188
    • Degeling, P.1
  • 42
    • 0034209124 scopus 로고    scopus 로고
    • A cross-national study of differences in the identities of nursing in England and Australia and how this has affected nurses' capacity to respond to hospital reform
    • Degeling P et al. A cross-national study of differences in the identities of nursing in England and Australia and how this has affected nurses' capacity to respond to hospital reform. Nurs Inquiry 2000; 7: 120-135.
    • (2000) Nurs Inquiry , vol.7 , pp. 120-135
    • Degeling, P.1
  • 43
    • 0037460854 scopus 로고    scopus 로고
    • Medicine, management and modernisation: A danse macabre
    • Degeling P et al. Medicine, management and modernisation: a danse macabre. BMJ 2003; 326: 649-652.
    • (2003) BMJ , vol.326 , pp. 649-652
    • Degeling, P.1
  • 44
    • 0035946697 scopus 로고    scopus 로고
    • Medication errors and adverse drug events in pediatric inpatients
    • Kaushal R et al. Medication errors and adverse drug events in pediatric inpatients. JAMA 2001; 285: 2114-2120.
    • (2001) JAMA , vol.285 , pp. 2114-2120
    • Kaushal, R.1
  • 45
    • 0024817682 scopus 로고
    • PharmaTrend as a management tool: Implementation in a university hospital
    • Thielke T, Stirm E. PharmaTrend as a management tool: implementation in a university hospital. Am J Hosp Pharm 1989; 46: 2019-2022.
    • (1989) Am J Hosp Pharm , vol.46 , pp. 2019-2022
    • Thielke, T.1    Stirm, E.2
  • 46
    • 34250821066 scopus 로고    scopus 로고
    • Diagnostic scope of and exposure to primary medical care in Australia, New Zealand, and the United States: Results from three national surveys
    • Bindman A et al. Diagnostic scope of and exposure to primary medical care in Australia, New Zealand, and the United States: results from three national surveys. BMJ 2007; 334: 1261.
    • (2007) BMJ , vol.334 , pp. 1261
    • Bindman, A.1
  • 47
    • 0030804972 scopus 로고    scopus 로고
    • Reliability and validity of hospital pharmacists clinical intervention data
    • Cousins D et al. Reliability and validity of hospital pharmacists clinical intervention data. Am J Health-Syst Pharm 1997; 54: 1596-1603.
    • (1997) Am J Health-Syst Pharm , vol.54 , pp. 1596-1603
    • Cousins, D.1
  • 48
    • 0032869971 scopus 로고    scopus 로고
    • The evolution of shared learning: Some political and professional imperatives
    • Forman D, Nyatanga L. The evolution of shared learning: some political and professional imperatives. Med Teacher 1999; 2: 489-496.
    • (1999) Med Teacher , vol.2 , pp. 489-496
    • Forman, D.1    Nyatanga, L.2
  • 50
    • 0005507587 scopus 로고    scopus 로고
    • Performance measurement: Problems and solutions
    • Eddy D. Performance measurement: problems and solutions. Health Affairs 1998; 17: 7-25.
    • (1998) Health Affairs , vol.17 , pp. 7-25
    • Eddy, D.1
  • 51
    • 84959939551 scopus 로고
    • On the unintended consequences of publishing performance data in the public sector
    • Smith P. On the unintended consequences of publishing performance data in the public sector. Int J Public Admin 1995; 18: 277-310.
    • (1995) Int J Public Admin , vol.18 , pp. 277-310
    • Smith, P.1
  • 52
    • 35948937211 scopus 로고    scopus 로고
    • Improving the quality of care with performance indicators
    • Majeed A et al. Improving the quality of care with performance indicators. BMJ 2007; 335: 916-918.
    • (2007) BMJ , vol.335 , pp. 916-918
    • Majeed, A.1
  • 53
    • 0032429835 scopus 로고    scopus 로고
    • Promoting health care quality: What role performance indicators?
    • Sheldon T. Promoting health care quality: what role performance indicators? Qual Health Care 1998; 7(Suppl.): S45-S50.
    • (1998) Qual Health Care , vol.7 , Issue.SUPPL.
    • Sheldon, T.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.