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Volumn 17, Issue 4, 2011, Pages 224-227
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An application of the airport service quality model in South Africa
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Author keywords
Airports; Business travellers; Expectations; Leisure travellers; Performance; Service quality; South Africa
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Indexed keywords
AIR TRAFFIC CONTROL;
AIRPORT;
INDUSTRIAL PERFORMANCE;
PERCEPTION;
SERVICE SECTOR;
TRAVEL BEHAVIOR;
SOUTH AFRICA;
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EID: 79953047661
PISSN: 09696997
EISSN: None
Source Type: Journal
DOI: 10.1016/j.jairtraman.2010.08.001 Document Type: Article |
Times cited : (69)
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References (2)
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