Empowerment: Hotel employees' perspective

Journal of Industrial Engineering and Management

Volumn 3, Issue 3, 2010, Pages 561-575

  Ayupp, Kartinah ^a   Chung, Then Hsiao ^a  

^a UNIVERSITI MALAYSIA SARAWAK   (Malaysia)

Author keywords

Empowerment; Front line employees; Hotel industry; Knowledgeable workers

Indexed keywords

EMPOWERMENT; FRONT-LINE EMPLOYEES; HOTEL INDUSTRY; KNOWLEDGEABLE WORKERS; SOCIO-DEMOGRAPHIC CHARACTERISTICS; SOCIO-DEMOGRAPHIC FACTORS;

HOTELS; PERSONNEL; POPULATION STATISTICS;

PERSONNEL TRAINING;

EID: 79952055953     PISSN: 20138423     EISSN: 20130953     Source Type: Journal    
DOI: 10.3926/jiem.2010.v3n3     Document Type: Article

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