메뉴 건너뛰기




Volumn 22, Issue 2, 2011, Pages 187-196

Learning from others to adapt quality management to the future

Author keywords

Change oriented management; Creativity; Kaospilots; Leadership behaviours; Quality management; Total quality management

Indexed keywords


EID: 79951825434     PISSN: 14783363     EISSN: 14783371     Source Type: Journal    
DOI: 10.1080/14783363.2010.530800     Document Type: Article
Times cited : (12)

References (33)
  • 5
    • 0003964033 scopus 로고
    • Cambridge, MA: Massachusetts Institute of Technology Centre for Advanced Engineering Study
    • Deming, W.E. (1986). Out of the crisis. Cambridge, MA: Massachusetts Institute of Technology Centre for Advanced Engineering Study.
    • (1986) Out of the Crisis
    • Deming, W.E.1
  • 6
    • 0004095576 scopus 로고
    • Cambridge, MA: Massachusetts Institute of Technology Centre for Advanced Engineering Study
    • Deming, W.E. (1994). The new economics for industry, government, education. Cambridge, MA: Massachusetts Institute of Technology Centre for Advanced Engineering Study.
    • (1994) The New Economics For Industry, Government, Education
    • Deming, W.E.1
  • 7
    • 0002031917 scopus 로고
    • Change-centered leadership: An extension of the two-dimensional model
    • Ekvall, G., & Arvonen, J. (1991). Change-centered leadership: An extension of the two-dimensional model. Scandinavian Journal of Management, 7(1), 17-26.
    • (1991) Scandinavian Journal of Management , vol.7 , Issue.1 , pp. 17-26
    • Ekvall, G.1    Arvonen, J.2
  • 8
  • 10
    • 0006576667 scopus 로고    scopus 로고
    • The impact of creativity and learning on business excellence
    • Eskildsen, J.K., Dahlgaard, J.J., & Nørgaard, A. (1999). The impact of creativity and learning on business excellence. Total Quality Management, 10(4/5), 523-530.
    • (1999) Total Quality Management , vol.10 , Issue.4-5 , pp. 523-530
    • Eskildsen, J.K.1    Dahlgaard, J.J.2    Nørgaard, A.3
  • 11
    • 0004003238 scopus 로고    scopus 로고
    • European Foundation of QualityManagement, Brussells: Author
    • European Foundation of QualityManagement. (2009). The EFQM excellence model. Brussells: Author.
    • (2009) The EFQM Excellence Model
  • 13
    • 0001626326 scopus 로고    scopus 로고
    • TQM as a management system consisting of values, techniques and tools
    • Hellsten, U., & Klefsjö, B. (2000). TQM as a management system consisting of values, techniques and tools. The TQM Magazine, 12(4), 238-244.
    • (2000) The TQM Magazine , vol.12 , Issue.4 , pp. 238-244
    • Hellsten, U.1    Klefsjö, B.2
  • 16
    • 79951815727 scopus 로고    scopus 로고
    • Time and again I asked
    • U. Elbaek (Ed.), Aarhus: KaosCommunication
    • Hock, D.W. (2006). Time and again I asked. In U. Elbaek (Ed.), KaosPilot A-Z2 (pp. 98-103). Aarhus: KaosCommunication.
    • (2006) KaosPilot A-Z2 , pp. 98-103
    • Hock, D.W.1
  • 18
    • 79951846867 scopus 로고    scopus 로고
    • Managing for unknown unknowns
    • U. Elbaek (Ed.), Aarhus: Chronografisk
    • Kao, J. (2006). Managing for unknown unknowns. In U. Elbaek (Ed.), Kaospilots A-Z2 (pp. 240-243). Aarhus: Chronografisk.
    • (2006) Kaospilots A-Z2 , pp. 240-243
    • Kao, J.1
  • 20
    • 68049130008 scopus 로고    scopus 로고
    • Leadership and organizational behaviour - similarities between three award-winning organizations
    • Larsson, J., Bäckström, I., Wiklund, H. (2009). Leadership and organizational behaviour - similarities between three award-winning organizations. International Journal of Management Practice, 3(4), 327-345.
    • (2009) International Journal of Management Practice , vol.3 , Issue.4 , pp. 327-345
    • Larsson, J.1    Bäckström, I.2    Wiklund, H.3
  • 21
    • 84986121911 scopus 로고    scopus 로고
    • The future role of bank branches and their managers: Comparing managerial perceptions in Canada and Spain
    • Moutinho, L., Davies, F., Deng, S., Peris, S.M., & Alcañiz, J.E.B. (1997). The future role of bank branches and their managers: Comparing managerial perceptions in Canada and Spain. International Journal of Bank Marketion, 15(3), 99-105.
    • (1997) International Journal of Bank Marketion , vol.15 , Issue.3 , pp. 99-105
    • Moutinho, L.1    Davies, F.2    Deng, S.3    Peris, S.M.4    Alcañiz, J.E.B.5
  • 22
    • 1542318928 scopus 로고    scopus 로고
    • Leading for innovation: Conclusions, issues, and directions
    • Mumford, M.D., & Licuanan, B. (2004). Leading for innovation: Conclusions, issues, and directions. The Leadership Quarterly, 15(1), 163-171.
    • (2004) The Leadership Quarterly , vol.15 , Issue.1 , pp. 163-171
    • Mumford, M.D.1    Licuanan, B.2
  • 23
    • 80053378628 scopus 로고    scopus 로고
    • National Institute of Standards and Technology, Gaithersburg, MD: National Institute of Standards and Technology
    • National Institute of Standards and Technology. (2009). Criteria for Performance Excellence, Malcolm Baldrige Quality Program. Gaithersburg, MD: National Institute of Standards and Technology.
    • (2009) Criteria for Performance Excellence, Malcolm Baldrige Quality Program
  • 27
    • 3042910459 scopus 로고
    • Distinguishing control from learning in total quality management: A contingency perspective
    • Sitkin, S.B., Sutcliffe, K.M., & Schroeder, R.G. (1994). Distinguishing control from learning in total quality management: A contingency perspective. The Academy of Management Review, 19(3), 537-564.
    • (1994) The Academy of Management Review , vol.19 , Issue.3 , pp. 537-564
    • Sitkin, S.B.1    Sutcliffe, K.M.2    Schroeder, R.G.3
  • 28
    • 0001613074 scopus 로고    scopus 로고
    • Leadership styles and Deming's behavior factors
    • Sosik, J.J., & Shelley, D.D. (1997). Leadership styles and Deming's behavior factors. Journal of Business and Psychology, 11(4), 447-461.
    • (1997) Journal of Business and Psychology , vol.11 , Issue.4 , pp. 447-461
    • Sosik, J.J.1    Shelley, D.D.2
  • 29
    • 0033239197 scopus 로고    scopus 로고
    • An examination of leadership and employee creativity: The relevance of traits and relationships
    • Therney, P., Farmer, S.M., & Graen, G.B. (1999). An examination of leadership and employee creativity: The relevance of traits and relationships. Personnel Psychology, 52(3), 591-620.
    • (1999) Personnel Psychology , vol.52 , Issue.3 , pp. 591-620
    • Therney, P.1    Farmer, S.M.2    Graen, G.B.3
  • 31
    • 46249102142 scopus 로고    scopus 로고
    • Management for sustainable health: A TQMinspired model based on experiences taken from successful Swedish organizations
    • Wreder, A., Gustavsson, M., & Klefsjö, B. (2008). Management for sustainable health: A TQMinspired model based on experiences taken from successful Swedish organizations. International Journal of Quality and Reliability Management, 25(6), 561-584.
    • (2008) International Journal of Quality and Reliability Management , vol.25 , Issue.6 , pp. 561-584
    • Wreder, A.1    Gustavsson, M.2    Klefsjö, B.3
  • 32
    • 0003446464 scopus 로고    scopus 로고
    • 6th ed.). Upper Saddle River, NJ: Prentice Hall
    • Yukl, G.A. (2006). Leadership in organizations (6th ed.). Upper Saddle River, NJ: Prentice Hall.
    • (2006) Leadership In Organizations
    • Yukl, G.A.1
  • 33
    • 0033089758 scopus 로고    scopus 로고
    • Determinants of delegation and consultation by Managers
    • Yukl, G.A., & Fu, P.P. (1999). Determinants of delegation and consultation by Managers. Journal of Organizational Behavior, 20(2), 219-232.
    • (1999) Journal of Organizational Behavior , vol.20 , Issue.2 , pp. 219-232
    • Yukl, G.A.1    Fu, P.P.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.