Improving parent-provider communication in the pediatric emergency department: Results from the clear and concise communication Campaign

Pediatric Emergency Care

Volumn 27, Issue 2, 2011, Pages 75-80

  Porter, Stephen C ^a,b   Johnston, Patrick ^a,c   Parry, Gareth ^a   Damian, Fran ^a   Hoppa, Eric C ^a   Stack, Anne M ^a  

^a BOSTON CHILDREN S HOSPITAL   (United States)

^b HARVARD MIT DIVISION OF HEALTH SCIENCES AND TECHNOLOGY   (United States)

^c Clinical Research Program   (United States)

Author keywords

Communication; patient satisfaction; quality of health care

Indexed keywords

ARTICLE; COMMUNICATION SCORE; EMERGENCY CARE; EMERGENCY WARD; HUMAN; INTERPERSONAL COMMUNICATION; MAJOR CLINICAL STUDY; MEDICAL INFORMATION; OUTCOME ASSESSMENT; PARENT PROVIDER COMMUNICATION; PATIENT SATISFACTION; SCORING SYSTEM; TOTAL QUALITY MANAGEMENT;

CHILD; CHILD, PRESCHOOL; COMMUNICATION; EMERGENCY SERVICE, HOSPITAL; EMERGENCY TREATMENT; FEMALE; HEALTH CARE SURVEYS; HOSPITALS, PEDIATRIC; HOSPITALS, URBAN; HUMANS; INFANT; INTERPERSONAL RELATIONS; MALE; PARENTS; PROFESSIONAL-FAMILY RELATIONS; QUALITY IMPROVEMENT; QUALITY OF HEALTH CARE;

EID: 79951673292     PISSN: 07495161     EISSN: None     Source Type: Journal    
DOI: 10.1097/PEC.0b013e3182094283     Document Type: Article

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