Do mobile technologies enable work-life balance?: Dual perspectives on BlackBerry usage for supplemental work

Mobility and Technology in the Workplace

Volumn , Issue , 2008, Pages 209-224

  Middleton, Catherine A ^a  

^a RYERSON UNIVERSITY   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 79651469456     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9780203894354     Document Type: Chapter

References (64)

1. Ashforth, B.E., Kreiner, G.E. and Fugate, M. (2000) 'All in a Day's Work,' Academy of Management Review, 25: 472-91.
2. Bailyn, L. (1988) 'Freeing Work from the Constraints of Location and Time,' New Technology, Work and Employment, 3: 143-52.
3. Brodt, T.L. and Verburg, R.M. (2007) 'Managing Mobile Work-Insights from European Practice,' New Technology, Work and Employment, 22: 52-65.
4. Brown, B. and O'Hara, K. (2003) 'Place as a Practical Concern of Mobile Workers,' Environment and Planning A, 35: 1565-87.
5. Burke, R.J. (2006) Research Companion to Working Time and Work Addiction. Cheltenham:Edward Elgar.
6. Clark, S.C. (2000) 'Work/Family Border Theory: A New Theory of Work/Family Balance,' Human Relations, 53: 747-70.
7. Cousins, K.C. and Robey, D. (2005) 'Human Agency in a Wireless World: Patterns of Technology Use in Nomadic Computing Environments,' Information and Organization, 15: 151-80.
8. Downtown BlackBerry E-Mail Repository (2007) Retrieved 28 July, from www.911digitalarchive. org/email/downtown_blackberry.html.
9. Duxbury, L., Higgins, C. and Coghill, D. (2003) Voices of Canadians: Seeking Work-Life Balance. Hull, QC: Human Resources Development Canada.
10. Duxbury, L., Higgins, C. and Lee, C. (1994) 'Work-Family Conflict: A Comparison by Gender, Family Type, and Perceived Control,' Journal of Family Issues, 15: 449-66.
11. Duxbury, L., Thomas, J.A., Towers, I. and Higgins, C. (2005) 'From 9 to 5 to 24 and 7:How Technology Has Redefined the Workday,' report prepared for Industry Canada, Ottawa.
12. Economist Staff (2005) 'The CrackBerry Backlash,' The Economist, 375: 78.
13. Edwards, J.R. and Rothbard, N.P. (2000) 'Mechanisms Linking Work and Family: Clarifying the Relationship between Work and Family Constructs,' Academy of Management Review, 25: 178-99.
14. Ellison, N.B. (1999) 'Social Impacts: New Perspectives on Telework,' Social Science Computer Review, 17: 338-56.
15. Estates Gazette Staff (2005) 'Season of Fruitful Technology,' Estates Gazette, 15 October: 89.
16. Felstead, A. and Jewson, N. (2000) In Work, at Home: Towards an Understanding of Homeworking. London: Routledge.
17. Felstead, A., Jewson, N. and Walters, S. (2005) 'The Shifting Locations of Work: New Statistical Evidence on the Spaces and Places of Employment,' Work, Employment & Society, 19: 415-31.
18. Felstead, A., Jewson, N., Phizacklea, A. and Walters, S. (2002) 'The Option to Work at Home: Another Privilege for the Favoured Few?,' New Technology, Work and Employment, 17: 204-23.
19. Fleetwood, S. (2007) 'Why Work-Life Balance Now?' International Journal of Human Resource Management, 18: 387-400.
20. Fortunati, L. (2002) 'The Mobile Phone: Towards New Categories and Social Relations,' Information, Communication & Society, 5: 513-28.
21. Gergen, K.J. (2002) 'The Challenge of Absent Presence,' in J.E. Katz and M.A. Aakhus (eds) Perpetual Contact: Mobile Communication, Private Talk, Public Performance. Cambridge, MA: Cambridge University Press, pp. 227-41.
22. Golden, A.G. and Geisler, C. (2007) 'Work-Life Boundary Management and the Personal Digital Assistant,' Human Relations, 60: 519-51.
23. Golden, T.D., Veiga, J.F. and Simsek, Z. (2006) 'Telecommuting's Differential Impact on Work-Family Conflict: Is There No Place Like Home?' Journal of Applied Psychology, 91: 1340-50.
24. Greenhaus, J.H. and Beutell, N.J. (1985) 'Sources of Conflict between Work and Family Roles,' Academy of Management Review, 10: 76.
25. Guest, D.E. (2002) 'Perspectives on the Study of Work-Life Balance,' Social Science Information, 41: 255-79.
26. Haines, M. (2000) Research in Motion-CFO-Interview: Transcript,' 29 September. CNBC/Dow Jones Business Video.
27. Hallowell, E. (2005) 'Overloaded Circuits: Why Smart People Underperform,' Harvard Business Review, 83: 54-62.
28. Hill, E.J., Ferris, M. and Martinson, V. (2003) 'Does It Matter Where You Work? A Comparison of How Three Work Venues (Traditional Office, Virtual Office, and Home Office) Influence Aspects of Work and Personal/Family Life,' Journal of Vocational Behavior, 63: 220-41.
29. Hill, E.J., Hawkins, A.J. and Miller, B.C. (1996) 'Work and Family in the Virtual Office:Perceived Influences of Mobile Telework,' Family Relations, 45: 293-301.
30. Hislop, D. and Axtell, C. (2007) 'The Neglect of Spatial Mobility in Contemporary Studies of Work: The Case of Telework,' New Technology, Work and Employment, 22: 34-51.
31. Jackson, M. (2007) 'Keeping Work Where It Belongs,' Boston Globe, 3 June: G19.
32. Jacobs, J.A. and Green, K. (1998) 'Who Are the Overworked Americans?' Review of Social Economy, 56: 442-59.
33. Kahn, R., Wolfe, D., Quinn, R., Snoek, J. and Rosenthal, R. (1964) Organizational Stress: Studies in Role Conflict and Ambiguity. New York: Wiley.
34. Kofodimos, J.R. (1993) Balancing Act: How Managers Can Integrate Successful Careers and Fulfilling Personal Lives 1st edition. San Francisco, CA: Jossey-Bass.
35. Kossek, E.E., Lautsch, B.A. and Eaton, S.C. (2006) 'Telecommuting, Control, and Boundary Management: Correlates of Policy Use and Practice, Job Control, and Work-Family Effectiveness,' Journal of Vocational Behavior, 68: 347-67.
36. Kraut, R.E. (1989) 'Telecommuting: The Trade-Offs of Home Work,' Journal of Communication, 39: 19-47.
37. Lewis, S., Gambles, R. and Rapoport, R. (2007) 'The Constraints of A "Work-Life Balance" Approach: An International Perspective,' International Journal of Human Resource Management, 18: 360-73.
38. Madsen, S.R. (2003) 'The Effects of Home-Based Teleworking on Work-Family Conflict,' Human Resource Development Quarterly, 14: 35-58.
39. Mazmanian, M.A., Orlikowski, W.J. and Yates, J. (2005) 'Crackberries: The Social Implications of Ubiquitous Wireless E-Mail Devices,' in C. Sørensen, Y. Yoo, K. Lyytinen and J.I. DeGross (eds) Designing Ubiquitous Information Environments:Socio-technical Issues and Challenges. New York: Springer, pp. 337-44.
40. Menzies, H. (2005) No Time: Stress and the Crisis of Modern Life. Vancouver, BC:Douglas & McIntyre.
41. Middleton, C.A. (2007) 'Understanding the BlackBerry as an Instrument of Organizational Culture,' Continuum: Journal of Media and Cultural Studies, 21: 165-78.
42. Middleton, C.A. and Cukier, W. (2006) 'Is Mobile Email Functional or Dysfunctional? Two Perspectives on Mobile Email Usage,' European Journal of Information Systems, 15: 252-60.
43. Middleton, C.A., Scheepers, H. and Cukier, W. (2005) 'Exploring the Contradictions of Mobility: A Case Study of BlackBerry Users in Canada,' in J.Y.L. Thong and K.Y. Tam (eds) Proceedings of the Hong Kong Mobility Roundtable. Hong Kong: HKUST, pp. 299-309.
44. Nilles, J.M. (1976) The Telecommunications-Transportation Tradeoff: Options for Tomorrow. New York: Wiley.
45. Nippert-Eng, C.E. (1996) Home and Work: Negotiating Boundaries through Everyday Life. Chicago, IL: University of Chicago Press.
46. Parks, B. (2006) 'Addiction, Withdrawal and the BlackBerry,' Star-Ledger, 29 January: 1.
47. Porter, G. (2006) 'Profiles of Workaholism among High-tech Managers,' Career Development International, 11: 440-62.
48. Porter, G. and Kakabadse, N.K. (2006) 'HRM Perspectives on Addiction to Technology and Work,' Journal of Management Development, 25: 535-60.
49. Ransome, P. (2007) 'Conceptualizing Boundaries between "Life" and "Work," ' International Journal of Human Resource Management, 18: 374-86.
50. Research in Motion (2004) Annual Report. Retrieved 14 February, 2005, from www.rim.com/investors/pdf/2004rim_ar.pdf.
51. Research in Motion (2005) BlackBerry Subscribers Surge to over Three Million. Retrieved 1 September, 2005, from www.blackberry.com/news/press/2005/pr-09_05_2005-01.shtml.
52. Research in Motion (2007) Research in Motion Reports Second Quarter Results. Retrieved 28 October, 2007, from www.rim.net/news/press/2007/pr-04_10_2007-01. shtml.
53. Rosman, K. (2006) 'BlackBerry Orphans: The Kids Fight Back; Heavy Use of E-Mail Gadgets Is Spawning a Generation of Resentful Children,' Globe and Mail, 9 December:B15.
54. Schlosser, F.K. (2002) 'So, How Do People Really Use Their Handheld Devices? An Interactive Study of Wireless Technology Use,' Journal of Organizational Behavior, 23: 401-23.
55. Shumate, M. and Fulk, J. (2004) 'Boundaries and Role Conflict When Work and Family Are Colocated: A Communication Network and Symbolic Interaction Approach,' Human Relations, 57: 55-74.
56. Smith, D. (2006) 'BlackBerry Addicts Fear Total Blackout,' The Observer, 5 February: 22.
57. Smith, I. (2005) 'Social-Mobile Applications,' Computer, 38: 84-5.
58. Sokol, J. (2006) 'The Tale of a Man and His CrackBerry, Er, BlackBerry,' Orange County Register, 5 July.
59. Sørensen, C. (2007) CEO Balsillie Shrugs Off 'BlackBerry Killer,' Toronto Star, 7 July: B1.
60. Sullivan, C. (2003) 'What's in a Name? Definitions and Conceptualisations of Teleworking and Homeworking,' New Technology, Work and Employment, 18: 158-65.
61. Towers, I., Duxbury, L., Higgins, C. and Thomas, J. (2006) 'Time Thieves and Space Invaders: Technology, Work and the Organization,' Journal of Organizational Change Management, 19: 593-618.
62. Vascellaro, J.E., Yuan, L., Sharma, A. and Rhoads, C. (2007) 'Disconnected and Discombobulated-"CrackBerry" Outage Forces Users to Go Cold Turkey; Pause in "Infernal Buzzing",' The Wall Street Journal, 19 April: B1.
63. Venkatesh, A. and Vitalari, N.P. (1992) 'An Emerging Distributed Work Arrangement:An Investigation of Computer-based Supplemental Work at Home,' Management Science, 38: 1687-706.
64. von Hahn, K. (2004) 'I'm a Blackberry Widow,' Globe and Mail, 1 May: L3.