Comparative analysis of exit interviews and direct clinical observations in Pediatric Ambulatory Care Services in Afghanistan

International Journal for Quality in Health Care

Volumn 23, Issue 1, 2011, Pages 76-82

  Onishi, J ^a   Gupta, S ^b   Peters, D H ^b  

^a WORLD BANK   (United States)

^b JOHNS HOPKINS BLOOMBERG SCHOOL OF PUBLIC HEALTH   (United States)

Author keywords

Afghanistan; Clinical observations; Counseling; Exit interviews; Integrated management of childhood illness (IMCI); Quality of care; Receiver operating curve (ROC); Sensitivity and specificity

Indexed keywords

AFGHANISTAN; AMBULATORY CARE; ARTICLE; CHECKLIST; CHILD; CHILDHOOD DISEASE; CLINICAL OBSERVATION; COMPARATIVE STUDY; COUNSELING; DISEASE ASSOCIATION; FEMALE; GOLD STANDARD; HUMAN; INTERVIEW; MAJOR CLINICAL STUDY; MALE; PRIORITY JOURNAL;

AFGHANISTAN; AMBULATORY CARE; CHILD, PRESCHOOL; CROSS-SECTIONAL STUDIES; HUMANS; INFANT; INFANT, NEWBORN; PATIENT EDUCATION AS TOPIC; QUALITY OF HEALTH CARE; ROC CURVE;

EID: 78751681343     PISSN: 13534505     EISSN: 14643677     Source Type: Journal    
DOI: 10.1093/intqhc/mzq074     Document Type: Article

References (19)

1. Leonard K, Masatu MC. Outpatient process quality evaluation and the Hawthorne effect. Soc Sci Med 2006;63:2330-40.
2. Franco LM, Franco C, Kumwenda N et al. Methods for assessing quality of provider performance in developing countries. Int J Qual Health Care 2002;14(Suppl. 1):17-24.
3. Hermida J, Nicholas DD, Blumenfeld SN. Comparative validity of three methods for assessment of the quality of primary health care. Int J Qual Health Care 1999;11:429-33.
4. Madden JM, Quick JD, Ross-Degnan D et al. Undercover careseekers: simulated clients in the study of health provider behavior in developing countries. Soc Sci Med 1997;45:1465-82.
5. Simmons R, Elias C. The study of client-provider interactions: a review of methodological issues. Stud Fam Plann 1994; 25:1-17.
6. Bessinger RE, Bertrand JT. Monitoring quality of care in family planning programs: a comparison of observations and client exit interviews. Int Fam Plan Perspect 2001;27:63-70.
7. Franco LM, Daly CC, Chilongozi D et al. Quality of case management of sexually transmitted diseases: comparison of the methods for assessing the performance of providers. Bull World Health Organ 1997;75:523-32.
8. Gilchrist VJ, Strange KC, Flocke SA et al. A comparison of the National Ambulatory Medical Care Survey (NAMCS) Measurement Approach with direct observation of outpatient visits. Med Care 2004;42:276-280.
9. Hanson K, Yip WC, Hsiao W. The impact of quality on the demand for outpatient services in Cyprus. Health Econ 2004;13:1167-80.
10. Das J, Hammer J. Location, location, location: residence, wealth, and the quality of medical care in Delhi, India. Health Aff 2007;26:w338-w351.
11. Das J, Hammer J, Leonard K. The quality of medical advice in low-income countries. J Econ Perspect 2008;22:93-114.
12. Leonard KL, Masatu MC. Using the Hawthorne effect to examine the gap between a doctor's best possible practice and actual performance. Working paper # 08-04. Department of Agricultural and Resource Economics, The University of Maryland, College Park, MD, USA. 2008.
13. Peabody JW, Luck J, Glassman P et al. Comparison of vignettes, standardized patients, and chart abstraction: a prospective validation study of 3 methods for measuring quality. J Am Med Assoc 2000;283:1715-22.
14. Edward A, Dwivedi A, Mustafa L et al. Trends in the quality of health care for children aged less than 5 years in Afghanistan, 2004-2006. Bull World Health Organ, in press.
15. Peters DH, Noor AA, Singh LP et al. A balanced scorecard for health services in Afghanistan. Bull World Health Organ 2007;85:146-51.
16. Ministry of Public Health. A basic package of health services for Afghanistan. Islamic Transitional Government of Afghanistan, March 2003.
17. Obuchowski NA. ROC analysis. Am J Roentgenol 2005;184:364-72.
18. Zweig MH, Campbell G. Receiver-operating characteristic (ROC) plots: a fundamental evaluation tool in clinical medicine. Clin Chem 1993;39:561-77.
19. Rowe SY, Olewe MA, Kleinbaum DG et al. The influence of observation and setting on community health workers' practices. Int J Qual Health Care 2006;18:299-305.