Patients use the internet to enter the medical home

Journal of Ambulatory Care Management

Volumn 34, Issue 1, 2011, Pages 38-46

  Wasson, John H ^a   Benjamin, Regina ^b   Johnson, Deborah ^a   Moore, L Gordon ^c   MacKenzie, Todd ^a  

^a DARTMOUTH MEDICAL SCHOOL   (United States)

^b Bayou La Batre Rural Health Clinic   (United States)

^c IdealMedicalPracticesorg ^*  (United States)

Author keywords

internet; medical home; patient centered; patient experience; patient report; quality measurement

Indexed keywords

ADOLESCENT; ADULT; AGED; ARTICLE; CROSS-SECTIONAL STUDY; FEMALE; HEALTH CARE QUALITY; HUMAN; INTERNET; MALE; MIDDLE AGED; PATIENT CARE; PATIENT SATISFACTION;

ADOLESCENT; ADULT; AGED; CROSS-SECTIONAL STUDIES; FEMALE; HUMANS; INTERNET; MALE; MIDDLE AGED; PATIENT SATISFACTION; PATIENT-CENTERED CARE; QUALITY OF HEALTH CARE; YOUNG ADULT;

EID: 78650875163     PISSN: 01489917     EISSN: None     Source Type: Journal    
DOI: 10.1097/JAC.0b013e3181fff641     Document Type: Article

References (34)

1. Ahles, T. A., Wasson, J. W., Seville, J. L., Johnson, D. J., et al. (2006). A controlled trial of methods for managing pain in primary care patients with or without co-occurring psychosocial problems. Annals of Family Medicine, 4(4), 341-350.
2. American Academy of Family Physicians, American Academy of Pediatrics, American College of Physicians, American Osteopathic Association. (2007). Joint principles of the patient-centered health home. Retrieved November 1, 2010, from http://www.pcpcc. net/content/joint-principles-patient-centered-medical-home.
3. Bates, D. W., & Gawande, A. A. (2009). The impact of the Internet on quality measurement. Health Affairs, 19, 104-114.
4. Berenson, R. A., Hammons, T., Gans, D. N., Zuckerman, S., Merrell, K., Underwood, W. S., et al. (2008). A house is not a home: Keeping patients at the center of practice redesign. Health Affairs, 27, 1219-1230.
5. Berwick, D. M. (2009). What "patient-centered" should mean: Confessions of an extremist. Health Affairs, 28, w555-w565.
6. Bodenheimer, T., Lorig, K., Holman, H., Grumbach, K. (2002). Patient self-management of chronic disease in primary care. JAMA, 288, 2469-2475.
7. Commonwealth Fund Health Care Quality Survey. (2006). Retrieved from November 1, 2010, http://www. commonwealthfund.org/Content/Surveys/2006/The- Commonwealth-Fund-2006-Health-Care-Quality-Survey.aspx.
8. Commonwealth Fund International Health Policy Survey. (2008). Retrieved November 1, 2010, http://www. commonwealthfund.org/Content/Surveys/2008/2008- Commonwealth-Fund-International-Health-Policy-Survey-of-Sicker-Adults.aspx.
9. Consumer Assessment of Health Plans: www.ahrq.gov/ qual/cahpsix.htm.
10. Dawson, J., Doll, H., Fitzpatrick, R., Jenkinson, C., & Carr, A. J. (2010). The routine use of patient reported outcome measures in health care. BMJ, 340, c186.
11. Educational Attainment in the United States. (2007). US Census.P 20-560.
12. Evans, R. G., Stoddart, G. L. (1990). Producing health, consuming health care. Social Science Medicine, 31,1347-1363.
13. Ho, L. (2007 September). Strategies for creating a more efficient practice. Journal of Family Practice Management, 27-30.
14. International Alliance of Patient Organizations. (2007). What is patient-centered health care? http//www. patientsorganizations.org.
15. Jaén, C. R., Ferrer, R. L., Miller, W. L., Palmer, R. F., Wood, R., Davila, M., et al. (2010). Patient outcomes at 26 months in the patient-centered medical home national demonstration project. Annals Family Medicine, 8, S57-S67.
16. Kaplan, S. H., Greenfield, S., Ware, J. E. (1989). Assessing the effects of physician-patient interactions on the outcome of chronic diseases. Medical Care, 27, s110-s127.
17. Little, P., Everitt, H., Williamson, I., Warner, G., Moore M, Gould C, et.al. (2001). Preferences of patients for patient centered approach to consultation in primary care: observational study. BMJ, 322, 468-472.
18. Luce, P., Phillips, J., Benjamin, R., Wasson, J. H. (2004). Technology for community health alliances. The Journal of Ambulatory Care Management, 27(4), 366-374.
19. Magari, E. S., Hamel, M. B., Wasson, J. H. (1998). An easy way to measure quality of physician-patient interactions. Journal of Ambulatory Care Marketing, 21(3), 27-33.
20. Malouin, R. A., Starfield, B., Sepulveda, M. J. (2009). Evaluating the tools to assess the medical home. Managed Care, 18, 44-48.
21. National Ambulatory Medical Care Survey: 2005 Summary. (2007, 29 June). Advance Data Number 387.
22. Nelson, E. C., Landgraf, J. M., Hays, R. D., Wasson, J. H., Kirk, J. W. (1990). The functional status of patients: How can it be measured in physicians' offices? Medicine Care, 28(12), 1111-1126.
23. Remmers, C., Hibbard, J., Mosen, D. M., Wagenfield, M., Hoye, R. E., Jones, C. (2009 October/December). Is patient activation associated with future health outcomes and healthcare utilization among patients with diabetes? The Journal of Ambulatory Care Management, 32(4), 320-327.
24. Rosenthal, T. C. (2008). The health home: growing evidence to support a new approach to primary care. Journal of the American Board of Family Medicine, 21, 427-440.
25. Stewart, M. (2001). Toward a global definition of patient centered care. BMJ, 322, 444-445.
26. van Uden-Kraan, C. F., Constance, H. C., Drossaert, C. H. C., Taal, E., et al. (2009). Health-related Internet use by patients with somatic diseases: Frequency of use and characteristics of users. Informatics for Health and Social Care, 34, 18-29.
27. Wasson, J. (2006). Technical notes. When all things are not equal. Journal of Ambulatory Care Management, 29(3), 235-237.
28. Wasson, J. H., Anders, G. S., Moore, L. G., Ho, L., Nelson, E. C., Godfrey, M. M., et al. (2008). Clinical microsystems, part 2. Learning from micro practices about providing patients the care they want and need. Joint Commission Journal of Quality and Patient Safety, 34, 445-452.
29. Wasson, J. H., Baker, N. J. (2009). Balanced measures for patient-centered care. The Journal of Ambulatory Care Management, 32, 44-51.
30. Wasson, J. H., Johnson, D. J., & Mackenzie, T. (2008). The impact of primary care patients' pain and emotional problems on their confidence with self-management. The Journal of Ambulatory Care Management, 31, 120-127.
31. Wasson, J. H., Johnson, D. J., Benjamin, R., Phillips, J., et al. (2006). Patients report positive impacts of collaborative care. The Journal of Ambulatory Care Management, 29(3), 199-206.
32. Wasson, J. H., Mackenzie, T. A., Hall, M. (2007). Patients use an Internet technology to report when things go wrong. 2007 Quality and Safety in Health Care, 16, 213-217.
33. Wasson, J. H., Stukel, T. A., Weiss, J. E., Hays, R. D., Jette, A. M., Nelson, E. C. (1999). A randomized trial of using patient self-assessment data to improve community practices. Effective Clinical Practice, 2, 1-10.
34. Yasaitis, L., Fisher, E. S., Mackenzie, T., & Wasson, J. H. (2009). Health care intensity is associated with lower healthcare quality by adults. The Journal of Ambulatory Care Management, 32, 226-231.