An easy way to measure quality of physician-patient interactions

Journal of Ambulatory Care Management

Volumn 21, Issue 3, 1998, Pages 27-33

  Magari, Elaine Silverman ^a   Hamel, Mary Beth ^b   Wasson, John H ^c  

^a Outcomes Research Group   (United States)

^b BETH ISRAEL DEACONESS MEDICAL CENTER   (United States)

^c DARTMOUTH MEDICAL SCHOOL   (United States)

Author keywords

Communication; Functional Educational and Management Index; Functional Educational Index; Patient satisfaction; Physician patient interaction; Quality measurement

Indexed keywords

DOCTOR PATIENT RELATION; HEALTH CARE DELIVERY; HEALTH CARE QUALITY; MEASUREMENT; MEDICAL CARE; RATING SCALE; REVIEW; TREATMENT OUTCOME;

EID: 0031776666     PISSN: 01489917     EISSN: None     Source Type: Journal    
DOI: 10.1097/00004479-199807000-00006     Document Type: Review

References (6)

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2. VonKorff, M., Gruman, J., Schaefer, J., Curry, S.J., & Wagner, E.H. (1997). Collaborative management of chronic illness. Annals of Internal Medicine, 127, 1,097-1, 102.
3. Wagner, E.H. (1996). The promise and performance of HMOs in improving outcomes in older adults. Journal of the American Geriatrics Society, 44, 1,251-1,257.
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6. Wasson, J.H., Nelson, E.C., & Jette, A.M. (1997). A controlled trial to improve geriatric care in primary care practices (abstract). Journal of the American Geriatrics Society, 45(9), 1,043-1,166.