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5
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Generating Marketing Strategy Priorities Based on Relative Competitive Position
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No
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Selecting a Hotel and Determining Salient Quality Attributes: A Preliminary Study of Mature British Travelers
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Segmentation of Bank Commercial Markets
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No
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Cheron, E. J., R. McTavish and J. Perrien (1989). “Segmentation of Bank Commercial Markets,” International Journal of Bank Marketing, (No. 6), 25-30.
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An Investigation of the Relative Efficacy of Four Alternative Approaches to Importance-Performance Analysis
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Crompton, J. L. and N. A. Duray (1985). “An Investigation of the Relative Efficacy of Four Alternative Approaches to Importance-Performance Analysis,” Journal of the Academy of Marketing Science, (Fall), 69-80.
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Considering the Competition in Strategy Development: An Extension of Importance-Performance Analysis
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Dolinsky, A. L. (1991). “Considering the Competition in Strategy Development: An Extension of Importance-Performance Analysis,” Journal of Health Care Marketing, (March), 31-36.
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Using Action-Grids in Tourism Management
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A Structural Analysis of Value, Quality, and Price Perceptions of Business and Leisure Travelers
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Kashyap, R., and D. C. Bojanic (2000). “A Structural Analysis of Value, Quality, and Price Perceptions of Business and Leisure Travelers,” Journal of Travel Research, (August), 45-51.
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Long Term Health Care Facility Selection
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An Examination of the Factors that Signal Hotel Image to Travelers
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LeBlanc, G., and N. Nguyen (1996). “An Examination of the Factors that Signal Hotel Image to Travelers,” Journal of Vacation Marketing, (No.1), 32-42.
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Revisiting Importance-Performance Analysis
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Hotel Selection Factors as They Relate to Business Travel Situations
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Frequent-Stayer Programs: The Demographic, Behavioural, and Attitudinal Characteristics of Hotel Steady Sleepers
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Extensions and Testing of Importance-Performance Analysis
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The Role of Competitive Analysis in Implementing a Market Orientation
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Smith, D.C.1
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A Multivariate Analysis of Hotel Benefit Bundles and Choice Trade-offs
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Wilensky, L. and F. Buttle (1988). “A Multivariate Analysis of Hotel Benefit Bundles and Choice Trade-offs,” International Journal of Hospitality Management, (No. 1), 29-41.
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Improving Service Quality in the Hospitality Industry: A Framework
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Yasin, M. M. and U. Yavas (2001). “Improving Service Quality in the Hospitality Industry: A Framework,” Journal of Hospitality and Leisure Marketing, (No. 4) 33-44.
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