Accurately assessing expectations most important to restaurant patrons: The creation of the dinex scale

Journal of Foodservice Business Research

Volumn 13, Issue 4, 2010, Pages 360-379

  Antun, John M ^a   Frash Jr , Robert E ^b   Costen, Wanda ^a   Runyan, Rodney C ^a  

^a UNIVERSITY OF TENNESSEE   (United States)

^b Department of Teacher Education and Department of Sociology and Anthropology   (United States)

Author keywords

Confirmatory factor analysis; Delphi panels; Focus groups; Importance scales; Principal components analysis; Restaurant customer expectations; Structural equation modeling

Indexed keywords

EID: 78649575366     PISSN: 15378020     EISSN: 15378039     Source Type: Journal    
DOI: 10.1080/15378020.2010.524539     Document Type: Article

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