A study of stress levels among hotel general managers-A comparison between 1998 and 2008

Journal of Human Resources in Hospitality and Tourism

Volumn 10, Issue 1, 2010, Pages 32-44

  Johanson, Misty M ^a   Hyewon, Youn ^b   Woods, Robert H ^c  

^a DEPAUL UNIVERSITY   (United States)

^b UNIVERSITY OF NORTH TEXAS   (United States)

^c UNIVERSITY OF NEVADA   (United States)

Author keywords

Hospitality leaders; Srrs; Stress levels; Stress management; Work to life balance

Indexed keywords

EID: 78649570025     PISSN: 15332845     EISSN: 15332853     Source Type: Journal    
DOI: 10.1080/15332845.2010.500185     Document Type: Article

References (25)

1. Banyard, P., & Grayson, A. (1996). Introducing psychological research: Sixty studies that shape psychology. Washington Square: New York University Press.
2. Bornely, J. M. (2009). U.S. labor market in 2008: Economy in recession. Monthly Labor Review, March, 3-19.
3. Bram, J., Orr, J., & Rapaport, C. (2002). Measuring the effects of the September 11 attack on New York City. FRBNY Economic Policy Review, November, 5-20.
4. Brymer, R. A. (1982). Stress and Your Employees. Cornel Hotel and RestaurantAdministration Quarterly, 22(4), 61-66.
5. Cleveland, J., O'Neill J., Himelright, J., Harrison, M., Crouter, A., & Drago, R. (2007). Work and family issues in the hospitality industry: perspectives of entrants, managers and spouses. Journal of Hospitality & Tourism Research, 31(3), 275-298.
6. Cohen, S., Kamarck, T., & Mermelstein, R. (1983). A global measure of perceived stress. Journal of Health and Social Behavior, 24(4), 385-396
7. Erkutlu, H., & Chafra, J. (2006). Relationship between leadership power bases and job stress of subordinates: Example from boutique hotels. Management Research News, 29(5), 285-297.
8. Gill, A., Flaschner, A., & Shachar, M. (2006). Mitigating stress and burnout by implementing transformational-leadership. International Journal of Contemporary Hospitality Management, 18(6), 469-481.
9. Hayes, C. T., & Weathington, B. L. (2007). Optimism, stress, life satisfaction, and job burnout in restaurant managers. The Journal of Psychology, 141(6), 565-579.
10. Hock, R. (1995). Forty studies that changed psychology: Exploration into the history of psychological research (2nd edition). Englewood Cliffs, NJ: Prentice Hall.
11. Holmes, T., & Rahe, R. (1967). The Social Readjustment Rating Scale. Journal of Psychometric Research, 11, 213-218.
12. Jamal, M., & Baba, V. (2000). Job stress and burnout among Canadian managers and nurses: an empirical examination. Canadian Journal of Public Health, 91(6), 454-459.
13. Klemmer, K. (2009). Job openings and hires decline in 2008. Monthly Labor Review, May, 32-44.
14. Leiter, M., & Maslach, C. (1988). The impact of interpersonal environment on burnout and organizational commitment. Journal of Organizational Behavior, 9(4), 297-308.
15. Liberman, D., & Frank, J. (1980). Individuals' perceptions of stressful life events: A comparison of Native American, rural and urban samples using the social readjustment rating scale. White Cloud Journal, 1, 15-19.
16. Munoz, S. S. (2003). Cost to treat a depression case falls, bigger share of sufferers are now receiving help, so total expenditures rise. Wall Street Journal, December 30, 2003.
17. Murray-Gibbons, R., & Gibbons, C. (2007). Occupational stress in the chef profession. International Journal of Hospitality Management, 19(1), 32-42.
18. Paton, N. (2008). Economic downturn continues to put employee health at risk. Occupational Health, November 17, http://www.personneltoday.com/articles/2008/11/17/48450/economic-downturn-continues-to-put-employee-health-at-risk.html.
19. Pine, C., Padilla, A., & Maldonado, M. (1985). Ethnicity and Life Events, Cognitive Appraisals and Experiences. Journal of Clinical Psychology, 41(4), 455-465.
20. Sarabakhsh, M., Carson, D., & Lindgreen, E. (1989a). The Personal Cost of Hospitality Management. Cornell Hotel and Restaurant Administration Quarterly, 30(1), 73-76.
21. Sarabakhsh, M., Carson D., & Lindgren, E. (1989b). Hospitality Managers' Stress and Quality of Life: Recommendations for Change. Journal of Hospitality and Tourism Research, 13(3), 73-89.
22. Savery, L., & Luks, J. (2001). The relationship between empowerment, job satisfaction and reported stress levels. Journal of Leadership and Organization Development, 22(3), 97-105.
23. Scully, J., Tosi, H., & Banning, K. (2000). Life Event Checklists: Revisiting the Social Readjustment Rating Scale after 30 years. Educational and Psychological Measurement, 60, 864-876.
24. Um, M., & Harrison, D. (1998). Role stressors, burnout, mediators, and job satisfaction: a stress-strain-outcome model and an empirical test. Social Work Research, 22(2), 100-116.
25. Woods, R., Sciarini, M., & Johanson, M. (1998). Stress Levels of Hotel General Managers. The Journal of Applied Hospitality Management, 1(1), 36-47.