Ignorance isn't bliss: Complaint experience and organizational learning in the california nursing home industry, 1997-2004

British Journal of Management

Volumn 21, Issue 4, 2010, Pages 829-842

  Desai, Vinit M ^a  

^a UNIVERSITY OF COLORADO   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 78249272986     PISSN: 10453172     EISSN: 14678551     Source Type: Journal    
DOI: 10.1111/j.1467-8551.2009.00685.x     Document Type: Article

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