Whistleblowing: A difficult concept for nurses;Whistleblowing: Ein schwieriges konzept aus sicht der pflegenden

Pflege

Volumn 23, Issue 5, 2010, Pages 321-329

  Habermann, Monika ^a   Cramer, Henning ^a   Pielage, Friedhelm ^a,b   Stagge, Maya ^a  

^a HOCHSCHULE BREMEN   (Germany)

^b Pielage Organisationsberatung   (Germany)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; ETHICS; GERMANY; HUMAN; MEDICAL ERROR; MEDICAL ETHICS; NURSE ATTITUDE; NURSE PATIENT RELATIONSHIP; PERSONNEL MANAGEMENT; PSYCHOLOGIC TEST; PSYCHOLOGICAL ASPECT; WHISTLEBLOWING;

ETHICS, NURSING; GERMANY; HUMANS; INTERVIEW, PSYCHOLOGICAL; MEDICAL ERRORS; NURSE'S ROLE; NURSE-PATIENT RELATIONS; PERSONNEL LOYALTY; WHISTLEBLOWING;

EID: 78149481932     PISSN: 10125302     EISSN: None     Source Type: Journal    
DOI: 10.1024/1012-5302/a000065     Document Type: Article

References (51)

1. Ahern, K.; McDonald, S.: The beliefs of nurses who were involved in a whistleblowing event. Journal of Advanced Nursing, 38, 2002, 3: 303- 309.
2. Aiken, L. H.; Clarke, S. P.; Cheung, R. B.; Sloane, D. M.; Silber, J. H.: Educational levels of hospital nurses and surgical patient mortality. Journal of the American Medical Association, 290, 2003, 12: 1617-1623.
3. Aiken, L. H.; Clarke, S. P.; Sloane, D. M.; International Hospital Outcomes Research Consortium: Hospital staffing, organization, and quality of care: cross-national findings. International Journal for Quality in Health Care, 14, 2002, 1: 5-13.
4. Aktionsbündnis Patientensicherheit e. V.: Agenda Patientensicherheit 2007. Witten, 2007.
5. Aktionsbündnis Patientensicherheit e. V.: Agenda Patientensicherheit 2008. Witten, 2008.
6. Attree, M.: Factors influencing nurses' decisions to raise concerns about care quality. Journal of Nursing Management, 15, 2007, 4: 392-402.
7. Bauer, H.: Aus der Summe entsteht ein Schaden. ku-Sonderheft Risk-Management, 2005: 10-13.
8. Burrows, J.: Telling tales and saving lives-The role of professional colleagues in protecting patients from dangerous doctors. Medical Law Review, 9, 2001, 2: 110-129.
9. Commission of the European Communities: Communication from the Commission of the European Parliament and the Council on patient safety, including the prevention and control of healthcare-associated infections. Internetressource, 2008. Abgerufen am 14.03.2009 unter: http://ec.europa.eu/health/ph_systems/docs/patient_com2008_en.pdf.
10. Davis, A. J.; Konishi, E.: Whistleblowing in Japan. Nursing Ethics, 14, 2007, 2: 194-202.
11. Evans, S. M.; Berry, J. G.; Smith, B. J.; Esterman, A.; Selim, P.; O'Shaughnessy, J.; DeWit, M.: Attitudes and barriers to incident reporting: a collaborative hospital study. Quality & Safety in Health Care, 15, 2006, 1: 39-43.
12. Firth-Cozens, J.; Firth, R. A.; Booth, S.: Attitudes to and experiences of reporting poor care. Clinical Governance: An International Journal, 8, 2003, 4: 331-336.
13. Firtko, A.; Jackson, D.: Do the ends justify the means? Nursing and the dilemma of whistleblowing. Australian Journal of Adanced Nursing, 23, 2005, 1: 51-56.
14. Hannigan, N. S.: Blowing the whistle on healthcare fraud: should I? Journalof the American Academy of Nurse Practicioners, 18, 2006, 11: 512-517.
15. st century. National Academy Press, Washington DC, 2001.
16. Jeffe, D. B.; Dunagan, W. C.; Garbutt, J.; Burroughs, T. E.; Gallagher, T. H.; Hill, P. R.; Harris, C. B.; Bommarito, K.; Fraser, V. J.: Using focus groups to understand physicians' and nurses' perspectives on error reporting in hospitals. Joint Commission Journal on Quality and Safety, 30, 2004, 9: 471-479.
17. King, G.: Perceptions of intentional wrongdoing and peer reporting behavior among registered nurses. Journal of Business Ethics, 34, 2001, 1: 1-13.
18. Kirchgessner, K.: Mehr Warnpfiffe! Die Zeit, 2008, 13. (Ausgabe vom 19.03.2008).
19. Klie, T.: Lehrbuch Altenpflege. 7. Vincentz, Hannover, 2001.
20. Kohn, L.; Corrigan, J.; Donaldson, M.: To Err Is Human: Building a Safer Health System. National Academy Press, Washington DC, 2000.
21. Lankshear, A. J.; Sheldon, T. A.; Maynard, A.: Nurse staffing and healthcare outcomes: a systematic review of the international research evidence. ANS Advances in Nursing Science, 28, 2005, 2: 163-174.
22. Lawton, R.; Parker, D.: Barriers to incident reporting in a healthcare system. Quality & Safety in Health Care, 11, 2002, 1: 15-18.
23. Luxembourg Declaration on Patient Safety. Internetressource, 2005. Abgerufen am 13.03.2009 unter: http://ec.europa.eu/health/ph_overview/Documents/ev_20050405_rd01_en.pdf.
24. McDonald, S.; Ahern, K.: Physical and emotional effects of whistleblowing. Journal of Psychosocial Nursing and Mental Health Services, 40, 2002, 1: 14-27.
25. McDonald, S.; Ahern, K.: The professional consequences of whistleblowing by nurses. Journal of Professional Nursing, 16, 2000, 6: 313-321.
26. McDonald, S.; Ahern, K.: Whistle-blowing: effective and ineffective coping responses. Nursing Forum, 34, 1999, 4: 5-13.
27. Meurier, C. E.; Vincent, C. A.; Parmar, D. G.: Learning from errors in nursing practice. Journal of Advanced Nursing, 26, 1997, 1: 111-119.
28. Near, J. P.; Miceli, M. P.: Organizational dissidence: the case of whistleblowing. Journal of Business Ethics, 4, 1985, 1-16.
29. Needleman, J.; Buerhaus, P.; Mattke, S.; Stewart, M.; Zelevinsky, K.: Nursestaffing levels and the quality of care in hospitals. New England Journal of Medicine, 346, 2002, 22: 1715-1722.
30. Ohnishi, K.; Hayama, Y.; Asai, A.; Kosugi, S.: The process of whistleblowing in a Japanese psychiatric hospital. Nursing Ethics: an International Journal for Health Care Professionals, 15, 2008: 631-642.
31. Orbe, M. P.; King, G. 3rd: Negotiating the tension between policy and reality: exploring nurses' communication about organizational wrongdoing. Health Communication, 12, 2000, 1: 41-61.
32. Oser, F.; Hascher, T.; Spychiger, M.: Lernen aus Fehlern. Zur Psychologie des «negativen» Wissens. In: Althof, W. (Hrsg.): Fehlerwelten. Vom Fehlermachen und Lernen aus Fehlern. Leske und Budrich, Opladen, 1999: 7-10.
33. Peternelj-Taylor, C.: Whistleblowing and boundary violations: exposing a colleague in the forensic milieu. Nursing Ethics, 10, 2003, 5: 526-37; discussion 537-40.
34. PONS Großwörterbuch: Englisch für Experten und Universität. Ernst Klett, Stuttgart, 2002.
35. Post, J.: Die Begutachtung vermuteter Pflegefehler. Der Medizinische Sachverständige, 2005, 6: 194.
36. Ray, S. L.: Whistleblowing and organizational ethics. Nursing Ethics, 13, 2006, 4: 438-445.
37. Rogers, A. E.; Hwang, W.T.; Scott, L.D.; Aiken, L.H.; Dinges, D.F.: The working hours of hospital staff nurses and patient safety. Health Affairs. (Millwood) 23, 2004, 4: 202-212.
38. Rogers, E. M.: Diffusion of Innovations. Simon and Schuster, New York, 2003.
39. Sachverständigenrat für die konzertierte Aktion im Gesundheitswesen: Gutachten 2003: Finanzierung, Nutzerorientierung und Qualität. Bonn, 2003.
40. Sanghera, I. S.; Franklin, B. D.; Dhillon, S.: The attitudes and beliefs of healthcare professionals on the causes and reporting of medication errors in a UK Intensive care unit. Anaesthesia, 62, 2007, 1: 53-61.
41. Scott-Cawiezell, J.; Vogelsmeier, A.: Nursing home safety: a review of the literature. Annual Review of Nursing Research, 24, 2006: 179-215.
42. Sellin, S. C.: Out on a limb: a qualitative study of patient advocacy in institutional nursing. Nursing Ethics, 2, 1995, 1: 19-29.
43. Sinclair-Knight, L. (Hrsg.): Langenscheidt Collins Großwörterbuch Englisch. Neubearb. Langenscheidt, Berlin, 2008.
44. Throckmorton, T.; Etchegaray, J.: Factors affecting incident reporting by registered nurses: the relationship of perceptions of the environment for reporting errors, knowledge of the nursing practice act, and demographics on intent to report errors. Journal of Perianesthesia Nursing, 22, 2007, 6: 400-412.
45. Vaartio, H.; Leino-Kilpi, H.; Salantera, S.; Suominen, T.: Nursing advocacy: how is it defined by patients and nurses, what does it involve and how is it experienced? Scandinavian Journal of Caring Sciences, 20, 2006, 3: 282-292.
46. Van den Heede, K.; Clarke, S. P.; Sermeus, W.; Vleugels, A.; Aiken, L. H.: International experts' perspectives on the state of the nurse staffing and patient outcomes literature. Journal of Nursing Scholarship, 39, 2007, 4: 290-297.
47. Wakefield, D. S.; Wakefield, B. J.; Uden- Holman, T.; Borders, T.; Blegen, M.; Vaughn, T.: Understanding why medication administration errors may not be reported. American Journal of Medical Quality, 14, 1999, 2: 81-88.
48. World Health Organisation: World Alliance for Patient Safety: forward programme 2008-2009. WHO, Geneva, 2008.
49. World Health Organisation: World Alliance for Patient Safety: forward programme 2006-2007. WHO, Geneva, 2006.
50. World Health Organisation: World Alliance for Patient Safety: forward programme 2005. WHO, Geneva, 2004.
51. Zentrum für Pflegeforschung und Beratung: Pflegefehler, Fehlerkultur und Fehlermanagement in stationären Versorgungseinrichtungen. Projektbeschreibung. Internetressource. Abgerufen am 16.03.2009 unter: http://www.zepb.de/dateien/pflegefehler_projektbeschreibung.pdf.