Pursuing Evidence-Based Crisis Communication

The Handbook of Crisis Communication

Volumn , Issue , 2010, Pages 719-725

  Coombs, W Timothy ^a  

^a EASTERN ILLINOIS UNIVERSITY   (United States)

Author keywords

Audience orientation for crisis communication; Crisis communication crisis knowledge management and stakeholder reaction management; Crisis communication important element of crisis management; Crisis communication research akin to bloodletting than medication; Crisis communication research supplying advice that management can trust based on evidence; Crisis communication research and methods; Evidence based approach to crisis communication; Ineffective crisis communication intensifying damage suffered by stakeholders and organizations; Pursuing evidence based crisis communication; Systematic data collection building evidence with a bias toward formal research methods

Indexed keywords

EID: 78049522206     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1002/9781444314885.ch39     Document Type: Chapter

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