The role of empathy in ergonomics consulting

Contemporary Ergonomics 2007

Volumn , Issue , 2007, Pages 107-112

  Shorrock, Steven T ^a   Murphy, David J ^b  

^a National Air Traffic Services Ltd   (United Kingdom)

^b LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

END-USERS; IMPORTANT VALUE;

PHYSICAL THERAPY;

ERGONOMICS;

EID: 77957311356     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (12)

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4. Brodley, B.T. and Brody, A.F. 1990, Understanding Client CentredTherapy through Interviews Conducted by Carl Rogers. Paper presented at the annual convention of the American Psychological Association, Boston, MA, August
5. Clarkson, P. 2003, TheTherapeutic Relationship, Second Edition, (Whurr, London)
6. Covey, S.R. 1989, The Seven Habits of Highly Effective People, (Simon and Schuster, NewYork)
7. Egan, G. 2002, The Skilled Helper:A Problem Management and Opportunity Development Approach to Helping, Seventh Edition, (Brooks/Cole, Pacific Grove, CA)
8. Fulton Suri, J. 2001, The next 50 years: future challenges and opportunities for empathy in our science, Ergonomics, 44 (14), 1278-1289
9. Goleman, D. 1995, Emotional Intelligence, (Bantam Books, NewYork)
10. Rogers, C. 1957, The necessary and sufficient conditions for therapeutic ersonality change, Journal of Consulting Psychology, 21, 96-103
11. Rogers, C.R. 1959, A theory of therapy, personality, and interpersonal relationships, as developed in the client-centered framework. In S. Koch (ed.), A Study of a Science: Study 1. Conceptual and Systematic: Vol. 3 Formulations of the Person and the Social Context, (McGraw Hill, NewYork), 184-256
12. Shorrock, S.T. and Murphy, D.J. 2005, The ergonomist as a skilled helper. In P. Bust and P.T. McCabe (eds.) Contemporary Ergonomics 2005, (Taylor&Francis, London), 168-172