Does performance evaluation help public managers? A Balanced Scorecard approach in urban waste services

Journal of Environmental Management

Volumn 91, Issue 12, 2010, Pages 2632-2638

  Guimarães, Bernardo ^a   Simões, Pedro ^a   Marques, Rui Cunha ^a  

^a UNIVERSITY OF LISBON   (Portugal)

Author keywords

[No Author keywords available]

Indexed keywords

BALANCED SCORECARD APPROACH; BALANCED SCORECARDS; LOCAL AUTHORITIES; NEW BUSINESS MODELS; PERFORMANCES EVALUATION; PORTUGAL; PUBLIC MONEY; URBAN WASTES; WASTE COLLECTION; WASTE SERVICES;

WASTE MANAGEMENT;

COST-BENEFIT ANALYSIS; ENVIRONMENTAL ECONOMICS; LOCAL GOVERNMENT; NUMERICAL MODEL; PERFORMANCE ASSESSMENT; PUBLIC SPENDING; STRATEGIC APPROACH; SUSTAINABILITY; URBAN AREA; WASTE FACILITY; WASTE MANAGEMENT;

ARTICLE; PERFORMANCE; PORTUGAL; URBAN AREA; WASTE MANAGEMENT;

PORTUGAL;

EID: 77956878281     PISSN: 03014797     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jenvman.2010.07.039     Document Type: Article

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