Occupational violence: The emerging OHS epidemic of the 21st century

Occupational Health and Safety: International Influences and the "New" Epidemics

Volumn , Issue , 2018, Pages 31-52

  Mayhew, Claire ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 77956629200     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9781315224015-3     Document Type: Chapter

References (65)

1. Di Martino, V., Hoel, H., and Cooper, C. Preventing Violence and Harassment in the Workplace. European Foundation for the Improvement of Living and Working Conditions, Dublin, 2003.
2. Mayhew, C. Occupational violence in industrialised countries: Types, incidence patterns, and “at risk” groups of workers. In Occupational Violence in Industrialised Countries, edited by M. Gill, B. Fisher, and V. Bowie, pp. 21-40. Willan Press, United Kingdom, 2002.
3. Chappell, D., and Di Martino, V. Violence at Work, Ed. 2. International Labour Office, Geneva, 2000.
4. International Labour Organisation. Code of Practice on Workplace Violence in Services Sector and Measures to Combat this Phenomenon, p. 4. An ILO Code of Practice. International Labour Organisation, Geneva, October 2003.
5. Jenkins, E. L. Workplace violence in the USA: From research to prevention. Presented at the Injury Prevention and Control 6th World Conference, Montreal, May 2002.
6. Jenkins, E. L. Violence in the Workplace: Risk Factors and Prevention Strategies. National Institute for Occupational Safety and Health, CDC, Washington D.C., 1996.
7. Santana, S., and Fisher, B. Workplace violence in the USA: Are there gender differences? In Occupational Violence in Industrialised Countries, edited by M. Gill, B. Fisher, and V. Bowie, pp. 90-113. Willan Press, United Kingdom, 2002.
8. Paoli, P. Presented at the Australian OHS regulation conference, Gold Coast, 21 July 2003. Paper based on data collated at the European Foundation for the Improvement of Living and Working Conditions, Dublin.
9. Takala, J. Global strategy on safety and health, ILO standards and concerted national action. Presented at the Australian OHS regulation conference, Gold Coast, 21 July 2003.
10. Budd, T. Violence at Work: New Findings From the 2000 British Crime Survey, p. 4. The Home Office and the Health and Safety Executive, London, July 2001.
11. Driscoll, T., Mitchell, R., Mandryk, J., Healey, S., and Hendrie, L. Work-Related Traumatic Fatalities in Australia, 1989 to 1992, National Occupational Health and Safety Commission, Ausinfo, Canberra, 1999.
12. Chappell, D., and Di Martino V. Op cit, 2000, Table 9, for homicides. Figures for assault and sexual assault are for female workers only and taken from p. 26.
13. International Labour Organisation. Violence and Stress at Work in Services Sectors, p. 18. An ILO Code of Practice, second draft of in-progress document, International Labour Organisation, Geneva, February 2003.
14. Mayhew, C., and Quinlan, M. The relationship between precarious employment and patterns of occupational violence: Survey evidence from thirteen occupations. In Health Effects of the New Labour Market, edited by K. Isaksson, C. Hogstedt, C. Eriksson, and T. Theorell, pp. 183-205. Kluwer Academic/Plenum Publishers, New York, 1999.
15. Phillips, C., Stockdale, J., and Joeman, L. The Risks in Going to Work: The Nature of People s Work, the Risks they Encounter and the Incidence of Sexual Harassment, Physical Attack and Threatening Behaviour. Report for the Suzy Lamplugh Trust, London, 1989.
16. Bibby, P. Personal Safety for Health Care Workers. Report commissioned by the Suzy Lamplugh Trust, United Kingdom, 1995.
17. Mayhew, C. Violent assaults on taxi drivers: Incidence patterns and risk factors. Trends and Issues in Crime and Criminal Justice, no. 178. Australian Institute of Criminology, Canberra, Australia, 2000a.
18. CAL/OSHA. Guidelines for Security and Safety of Health Care and Community Service Workers. Division of Occupational Safety and Health, Department of Industrial Relations, San Francisco, 1998. See www.dir.ca.gov/DOSH/dosh_publications/hcworker.html.
19. Occupational Safety and Health Administration. Recommendation For Workplace Violence Prevention Programs in Late-Night Retail Establishments. United States Department of Labor, Washington D.C., 1998.
20. Mayhew, C. OHS in the health industry: Well-known problems and some emerging risks. J. Occup. Health Saf Aust. N.Z. 18: 3-9, 2003.
21. Bowie, V. Defining violence at work: A new typology. In Violence at Work: Causes, Patterns and Prevention, edited by M. Gill, B. Fisher, and V. Bowie, pp. 1-20. Willan Publishing, Devon, United Kingdom, 2002.
22. Trades Union Congress. Protect Us From Harm: Preventing Violence at Work. A TUC health and safety report by Julia Gallagher, TUC Health and Safety Unit, London, 1999.
23. Mayhew, C. Violence in the Workplace-Preventing Commercial Armed Robbery. A Practical Handbook. Research and Public Policy series No. 33. Australian Institute of Criminology, Canberra, 2000.
24. Taylor, N., and Mayhew, P. Robbery against service stations and pharmacies: Recent trends. Trends and Issues in Crime and Criminal Justice, no. 223. Australian Institute of Criminology, Canberra, Australia, 2002.
25. Perrone, S. Crimes against small business in Australia: A preliminary analysis. Trends and Issues in Crime and Criminal Justice, no. 184. Australian Institute of Criminology, Canberra, Australia, 2000.
26. Mayhew, C. Getting the message across to small business about occupational violence and hold-up prevention: A pilot study. J. Occup. Health Saf. Aust. N.Z. 18: 223-230, 2002.
27. Fisher, B., and Looye, J. Crime and small businesses in the Midwest: An examination of overlooked issues in the United States. Secur. J. 13: 45-72, 2000.
28. Bellamy, L. Situational crime prevention and convenience store robbery. Secur. J. 7:41-52, 1996.
29. Warshaw, L., and Messite, J. Workplace violence: Preventive and interventive strategies. J. Occup. Environ. Med. 38: 4, 993-1005, 1996.
30. Fisher, B., and Gunnison, E. Violence in the workplace: Gender similarities and differences. J. Crim. Justice 29: 145-155, 2001.
31. Fisher, B., Jenkins, E. L., and Williams, N. The extent and nature of homicide and non-fatal workplace violence in the United States: Implications for prevention and security. In Crime At Work: Increasing the Risk for Offenders, edited by M. Gill, p. 8. Perpetuity, Leicester, England, 1998.
32. Flannery, R. Violence in the workplace, 1970-1995: A review of the literature. Aggression Violent Behav. 1: 57-68, 1996.
33. Turnbull, J., and Paterson, B. (eds.). Aggression and Violence: Approaches to Effective Management. MacMillan, London, 1999.
34. Mayhew, C., and Chappell, D. The occupational violence experiences of some Australian health workers: An exploratory study. The Journal of Occupational Health and Safety: Australia and New Zealand, 19(6): 3-43, 2003.
35. Di Martino, V. Joint Programme on Workplace Violence in the Health Sector: Synthesis Report. International Labour Organisation, International Council of Nurses, World Health Organisation, and Public Services International joint program, Geneva, 2002.
36. Mullen, E. Workplace violence: Cause for concern or the construction of a new category of fear. J. Indus. Relat. 39: 21-32, 1997.
37. McCarthy, P., Sheehan, M., and Wilkie, W. (eds.). Bullying: From Backyard to Boardroom. Millenium Books, New South Wales, Australia, 1996.
38. Mayhew, C. Preventing Violence Within Organisations: A Practical Handbook. Research and Public Policy series, no. 29. Australian Institute of Criminology, Canberra, Australia, 2000.
39. Hoel, H., Sparks, K., and Cooper, C. The Cost of Violence/Stress At Work and the Benefits of a Violence/Stress-Free Working Environment. Institute of Science and Technology, University of Manchester, report commissioned by the International Labour Organisation, Geneva, 2001.
40. McCarthy, P. Workplace bullying: A postmodern experience. In Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice, edited by S. Einarsen, H. Hoel, D. Zapf, and C. Cooper. Taylor and Francis, London, 2002.
41. Keashly, L. Interpersonal and systematic aspects of emotional abuse at work: The target’s perspective. Violence Viet. 16: 233-268,2001.
42. Workers’ Health Centre. Health and Safety Fact Sheet: Violence at Work. Workers’ Health Centre, Sydney, 1999.
43. Gaymer, J. Assault course. Occup. Health 51: 12-13, 1999.
44. Mayhew, C., and Chappell, D. Internal violence (or bullying) in the health care industry. J. Occup. Health Saf. Aust. N.Z. 18: 59-71, 2003.
45. Myers, D. A workplace violence prevention planning model. J. Secur. Admin. 19: 1-19, 1996.
46. Capozzoli, T., and McVey, R. Managing Violence in the Workplace. St. Lucien Press, Delray Beach, FL, 1996.
47. Standing, H., and Nicotine, D. Review of Workplace-Related Violence. Report for the Health and Safety Executive, no. 143/1997. Tavistock Institute, London, 1997.
48. Zdenkowski, G. Sentencing trends: Past, present and prospective. In Crime and the Criminal Justice System in Australia: 2000 and Beyond, edited by D. Chappell and P. Wilson. Butterworths, Sydney, 2000.
49. Scholz J., and Gray W. OHS A Enforcement and workplace injuries: A behavioural approach to risk assessment. J. Risk Uncertainty 3: 283-305, 1990.
50. See, for example, on-line advice by OSHA in the United States.
51. Grantham, D., Wright, J., Golding, G., Lee, G., Wallace, B., and King, G. The need for occupational hygiene in the health care industry. J. Occup. Health Saf. Aust. N.Z. 19: 87-97, 1999.
52. Centres for Disease Control and Prevention. Cited in Smallwood, R. Vaccines to Combat Bioterrorism. Paper presented at the World Vaccine conference, Sydney, November 27, 2002.
53. Mathews, J. Australia Can Deal with a Biological Incident. Statement by acting chief Medical Officer, Canberra, Australia, October 11, 2001.
54. Smallwood, R. Vaccines to Combat Bioterrorism. Paper presented at the World Vaccine conference, Sydney, Australia, November 27, 2002.
55. Foucault, M. Surveiller et Punir [Discipline and Punishment]. Editions Gallimard, Paris, 1975.
56. Hatcher, C., and McCarthy, P. Workplace bullying: In pursuit of truth in the bully-victim-professional practice triangle. Aust. J. Commun. 29, 2002.
57. Zapf, D. European Research on Bullying at Work. In Bullying: From Backyard To Boardroom, Ed. 2, edited by P. McCarthy, J. Rylance, R. Bennett, and H. Zimmerman, pp. 11-22. Federation Press, Sydney, 2001.
58. Liefooghe, A., and Davey, K. Accounts of workplace bullying: The role of the organization. Eur. J. Work Organ. Psychol. 10: 375-392, 2001.
59. Mayhew, C. Systemic aggression, occupational violence and bullying in global market capitalism. In Preventing Violence and Bullying at Work: An International Perspective, P. McCarthy and C. Mayhew. Palgrave/MacMillan, London, 2004.
60. McCarthy, P., Sheehan, M., and Wilkie, W. (eds.). Bullying: From Backyard to Boardroom, Ed. 2. Federation Press, Sydney, 2001.
61. Mumby, D., and Stohl, C. Disciplining organizational communication studies. Manage. Commun. Q. 10: 5-72, 1996.
62. Ashforth, B., and Humphrey, R. Emotion in the workplace. Hum. Relat. 48: 97-125, 1995.
63. Einarsen, S. Harassment and bullying at work: A review of the Scandinavian approach. Aggression Viol. Behav. 5: 379-401,2000.
64. Sheehan, M., McCarthy, P., Barker, M., and Henderson, M. Ethical investment and workplace bullying: Consonances and dissonances. Int. J. Manage. Decis. Mak. special edition on workplace bullying, 2002.
65. Babiak, P. When psychopaths go to work: A case study of an industrial psychopath. Appl. Psychol. Int. Rev. 44: 171-188, 1999.