Think-aloud protocols: Analyzing three different think-aloud protocols with counts of verbalized frustrations in a usability study of an information-rich Web site

IEEE International Professional Communication Conference

Volumn , Issue , 2010, Pages 60-66

  Olmsted Hawala, Erica L ^a   Murphy, Elizabeth D ^a   Hawala, Sam ^a   Ashenfelter, Kathleen T ^a  

^a U S CENSUS BUREAU   (United States)

Author keywords

Think aloud; Usability testing; User testing; Verbalization

Indexed keywords

COMMUNICATION PROTOCOLS; DATA ANALYSIS; STATISTICAL DIFFERENCES; THINK ALOUD; THINK-ALOUD PROTOCOL; USABILITY PROBLEMS; USABILITY STUDIES; USABILITY TESTING; USER TESTING; VERBALIZATION;

DATA REDUCTION; SPEECH COMMUNICATION; USABILITY ENGINEERING; WORLD WIDE WEB;

INTERNET PROTOCOLS;

EID: 77956430637     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/IPCC.2010.5529815     Document Type: Conference Paper

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