Determinants of nurses' job satisfaction: The role of work-family conflict, job demand, emotional charge and social support

Journal of Nursing Management

Volumn 18, Issue 1, 2010, Pages 35-43

  Cortese, Claudio G ^a   Colombo, Lara ^a   Ghislieri, Chiara ^a  

^a UNIVERSITY OF TURIN   (Italy)

Author keywords

Family friendly policies; Job satisfaction; Nurses; Nursing management; Work family conflict

Indexed keywords

ADAPTIVE BEHAVIOR; ADULT; ARTICLE; CONFLICT; EMOTION; FAMILY RELATION; FEMALE; HUMAN; INFORMATION PROCESSING; ITALY; JOB SATISFACTION; MALE; MENTAL STRESS; MIDDLE AGED; MODEL; NONBIOLOGICAL MODEL; NURSE; NURSE ADMINISTRATOR; NURSING; PERCEPTION; PSYCHOLOGICAL ASPECT; PSYCHOLOGICAL MODEL; QUESTIONNAIRE; RISK FACTOR; SOCIAL SUPPORT; STATISTICAL MODEL; STATISTICS;

ADAPTATION, PSYCHOLOGICAL; ADULT; CONFLICT (PSYCHOLOGY); DATA COLLECTION; EMOTIONS; FAMILY RELATIONS; FEMALE; HUMANS; ITALY; JOB SATISFACTION; LIKELIHOOD FUNCTIONS; MALE; MIDDLE AGED; MODELS, NURSING; MODELS, ORGANIZATIONAL; MODELS, PSYCHOLOGICAL; NURSE ADMINISTRATORS; NURSES; NURSING; QUESTIONNAIRES; RISK FACTORS; SOCIAL PERCEPTION; SOCIAL SUPPORT; STATISTICS AS TOPIC; STRESS, PSYCHOLOGICAL; YOUNG ADULT;

EID: 77955998884     PISSN: 09660429     EISSN: 1365263X     Source Type: Journal    
DOI: 10.1111/j.1365-2834.2009.01064.x     Document Type: Article

References (72)

1. Adams A, Bond S, Hale CA. Nursing organizational practice and its relationship with other features of ward organization and job satisfaction. Journal of Advanced Nursing 1998, 27(6):1212-1222.
2. Aiken LH, Smith HL, Lake ET. Lower medicare mortality among a set of hospitals known for good nursing care. Medical Care 1994, 32(8):771-787.
3. Aiken LH, Clarke SP, Sloane DM. Hospital restructuring: does it adversely affect care and outcomes? The Journal of Nursing Administration 2000, 30(10):457-465.
4. Aiken LH, Clarke SP, Sloane DM, Sochalski JA, Silber JH. Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. Journal of the American Medical Association 2002, 288(16):1987-1993.
5. Allen TD, Herst DE, Bruck CS, Sutton M. Consequences associated with work-to-family conflict: a review and agenda for future research. Journal of Occupational Health Psychology 2000, 5:278-308.
6. Best MF, Thurston NE. Measuring nursing job satisfaction. Journal of the American Medical Association 2004, 34(6):283-290.
7. Blegen MA. Nurses' job satisfaction: a meta-analysis of related variables. Nursing Research 1993, 42(1):36-41.
8. Boxall P, Purcell J. Strategy and Human Resource Management 2003, Palgrave Macmillan, Basingstoke
9. Browne MW, Cudeck R. Alternative ways of assessing model fit. Testing Structural Equation Models 1993, 136-162. Bollen KA, Long SJ., Sage, Newbury Park, CA
10. Burke RJ, Greenglass ER. Work-family conflict, spouse support, and nursing staff well-being during organizational restructuring. Journal of Occupational Health Psychology 1999, 4(4):327-336.
11. Burke RJ, Greenglass ER. Hospital restructuring, work-family conflict and psychological burnout among nursing staff. Psychology and Health 2001, 16:583-594.
12. Camerino D, Conway PM, Lusignani M. Condizioni di lavoro e intenzione di cambiare: risultati dello studio europeo NEXT in Italia. Giornale Italiano di Scienze Infermieristiche 2005, 1:12-25.
13. Carlson DS, Kacmar K. Work-family conflict in the organization: do life role values makes a difference? Journal of Management 2000, 26:1031-1054.
14. Cavanagh SJ. Job satisfaction of nursing staff working in hospitals. Journal of Advanced Nursing 1992, 17:704-711.
15. Clark SC. Work cultures and work/family balance. Journal of Vocational Behavior 2001, 58:348-365.
16. Colombo L, Ghislieri C. The work-to-family conflict: theories and measures. TPM - Testing, Psychometrics, Methodology in Applied Psychology 2008, 15:35-55.
17. Cortese CG. Job satisfaction of Italian nurses: an exploratory study. Journal of Nursing Management 2007, 15(3):303-312.
18. Cortese CG, Ghislieri C, Colombo L. Determining factors of job-satisfaction: presence of work-family conflict in a sample of Italian nurses. La Medicina del lavoro 2008a, 99(5):371-386.
19. Cortese CG, Ghislieri C, Quaglino GP. Organizational welfare: which solutions for which subjects? Risorsa Uomo 2008b, 14(1):41-58.
20. Improving Working Lives in the NHS (IWL) 2001, Department of Health, Department of Health, London
21. Destrebecq A, Terzoni S, Colosso C, Neri L, Brambilla G. Intention to leave nursing in a major Milan hospital: current situation and future perspectives. La medicina del lavoro 2009, 100(2):109-119.
22. Franco G, Mora E. Comparative analysis of occupational health physician's duties based upon legislative decree 81/2008 art. 25 and upon the Ethics Code of the International Commission on Occupational Health. Italian Journal of Occupational Health and Industrial Hygiene 2009, 100(3):228-236.
23. Frone MR, Russell M, Cooper ML. Relation of work-family conflict to health outcomes: a four year longitudinal study of employed parents. Journal of Occupational and Organizational Psychology 1997, 70:325-335.
24. Gangadhraiah HM, Nardev G, Reddy MV. Nurses' job satisfaction in mental health and neuro-science setting. The Nursing Journal of India 1990, 81:299-302.
25. Ganster DC, Schaubroeck J. Work stress and employee health. Journal of Management 1991, 17(2):235-271.
26. Ghislieri C, Colombo L, Piccardo C. Differenze di genere nella percezione dell'influenza lavoro-famiglia. Risorsa Uomo 2008, 14(3):279-294.
27. Gottlieb BH, Kelloway EK, Martin-Matthews A. Predictors of work-family conflict, stress and job satisfaction among nurses. Canadian Journal of Nursing Research 1996, 28:99-117.
28. Grzywacz JG, Bass BL. Work, family and mental health: testing different models of work-family fit. Journal of Marriage and the Family 2003, 65:248-261.
29. Grzywacz JG, Frone MJ, Brewer CS, Kovner CT. Quantifying work-family conflict among registered nurses. Research in Nursing Health 2006, 29:414-426.
30. Working conditions and intent to leave the profession among nursing staff in Europe. SALTSA - Joint Programme for Working Life Research in Europe 2003, Hasselhorn HMTackenberg PBH Müller. eds, Report No 7, National Institute For Working Life, Stockholm
31. Hasselhorn HM, Tackenberg P, Peter R. Effort-reward imbalance among nurses in stable countries and in countries in transition. International Journal of Occupational Environmental Health 2004, 10:401-408. the NEXT_Study Group
32. Hellman CM. Job satisfaction and the intent to leave. Journal of Social Psychology 1997, 137(6):677-689.
33. Ingersoll GL, Olsan T, Drew-Cates J, DeVinney BC, Davies J. Nurse's job satisfaction, organizational commitment, and career intent. Journal of Nursing Administration 2002, 32:250-263.
34. An Ageing Nursing Workforce [WWW document] 2008, http://www.icn.ch/matters_ageing_Workforce.htm, International Council of Nurses, Available at: , accessed 5 June 2009
35. Irvine DM, Evans MG. Job-satisfaction and turnover among nurses - integrating research findings across studies. Nursing Research 1995, 44(4):246-253.
36. Jenkins JM. Self Monitoring and turnover: the impact of personality on intent to leave. Journal of Organizational Behavior 1993, 14:83-91.
37. Jöreskog KG. Testing structural equation models. Testing Structural Equations Models 1993, 294-316. Bollen KALong JS., Sage, Newbury Park, CA
38. Jöreskog KG, Sörbom D. LISREL VIII: Analysis of Linear Structural Relations 1992, Scientific Software, Mooresville, NC
39. Kangas S, Kee CC, McKee-Waddle R. Organizational factors, nurses' job satisfaction, and patient satisfaction with nursing care. Journal of Nursing Administration 1999, 29(1):32-42.
40. Kelloway EK. Using Lisrel for Structural Equation Modeling 1998, Sage Publications Inc., London
41. Killien MG. Nurses' health: work and family influences. Nursing Clinics of North America 2004, 39:19-35.
42. Kramer M, Schmalenberg C. Job satisfaction and retention. Insight for the 90's. Nursing 1991, 21(3):50-55.
43. Laschinger HKS, Finegan J, Shamian J, Wilk P. Impact of structural and psychological empowerment on job strain in nursing work settings: expanding Kanter's model. The Journal of Nursing Administration 2001, 31(5):560-572.
44. Ma CC, Samuels ME, Alexander JW. Factors that influence nurses' job satisfaction. Journal of Nursing Administration 2003, 33(5):293-299.
45. Major DA, Germano LM. The changing nature of work and its impact on the work-home interface. Work-life Balance. A Psychological Perspective 2006, 13-38. Jones F, Burke RJWestman M., Psychology Press, Hove, East Sussex
46. Mäkinen A, Kivimäki M, Elovainio M, Virtanen M, Bond S. Organization of nursing care as a determinant of job satisfaction among hospital nurses. Journal of Nursing Management 2003, 11:299-306.
47. Mathews N, Campbell J. Nursing Staff Turnover in Intensive Care [WWW document] 2001, http://www.clininfo.health.nsw.gov.au/hospolic/stvincents/1990/a09.html, Available at: , accessed 23 March 2009
48. Mills A, Blaesing S. A lesson from the last nursing shortage. Journal of Nursing Administration 2000, 30(6):309-315.
49. Neal MB, Hammer LB. Supporting Employees with Child and Elder Care Needs: An Employers' Sourcebook [WWW document] 2001, http://www.sandwich.pdx.edu/, Portland State University, Available at: , accessed 23 March 2009
50. Netemeyer RG, McMurrian R, Boles JS. Development and validation of work-family conflict and family-work conflict scales. Journal of Applied Psychology 1996, 81(4):400-410.
51. O'Driscoll M, Brough P, Kalliath T. Work-family conflict and facilitation. Work-life Balance. A Psychological Perspective 2006, 117-142. Jones F, Burke RJ, Westman M., Psychology Press, Hove, East Sussex
52. Parle M, Maguire P, Heaven C. The development of a training model to improve health professionals' skills, self-efficacy and outcome expectancies when communicating with cancer patients. Social Science & Medicine 1997, 44(2):231-240.
53. Pedhazur EJ. Multiple Regression in Behavioural Research: Explanation and Predication 1982, Holt, Rinehart & Winston, NY
54. Peterson CA. Nursing shortage: not a simple problem - no easy answers. Online Journal of Issues in Nursing 2001, 6(1):1-14.
55. Pitt-Catsouphes M. Family-friendly workplace. A Sloan Work and Family Encyclopedia [WWW document] 2002, http://wfnetwork.bc.edu/encyclopedia_entry.php?id=232&area=All, In, Available at: http://wfnetwork.bc.edu/encyclopedia_entry.php?id=232&area=All, accessed 23 March 2009
56. Ross MM, Rideout E, Carson N. Nurses' work: balancing personal and professional caregiving careers. The Canadian Journal of Nursing Research 1994, 26:43-59.
57. Ruggiero JS. Health, work variables, and job satisfaction among nurses. Journal of Nursing Administration 2005, 35(5):254-263.
58. Simon M, Kummerling A, Hasselhorn HM. Work-home conflict in the European nursing profession. International Journal of Occupational Environmental Health 2004, 10:384-391. the Next-Study Group
59. Skinner D, Saunders MNK, Duckett H. Policies, promises and trust: improving working lives in the National Health Service. International Journal of Public Sector Management 2004, 17(7):558-570.
60. Sochalski J. Nursing's valued resources: critical issues in economics and nursing care. The Canadian Journal of Nursing Research 2001, 33(1):11-18.
61. Spector PE. Job Satisfaction 1997, Sage Publications, Thousand Oaks, CA
62. Stamps PL. Nurses and Work Satisfaction: An Index for Measurement 1997, Health Administration Press, Chicago, IL
63. Stamps PL, Piedmonte EB. Nurses and Work Satisfaction. An Index for Measurement 1986, Health Administration Press, Chicago, IL
64. Steiger JH. Structural model evaluation and modification: an interval estimation approach. Multivariate Behavioral Research 1990, 25:173-180.
65. Swansburg RJ. Introduction to Management and Leadership for Nurse Managers 2002, Jones and Bartlett Publishers, Mississauga, OT
66. Thomas L, Ganster DC. Impact of family-supportive work variables on work-family conflict and strain: a control perspective. Journal of Applied Psychology 1995, 80:6-15.
67. Tovey EJ, Adams AE. The changing nature of nurses' job satisfaction: an exploration of sources of satisfaction in the 1990s. Journal of Advanced Nursing 1999, 30(1):150-158.
68. Tzeng HM. Satisfying nurses on job factors they care about. A Taiwanese perspective. Journal of Nursing Administration 2002, 32(6):306-309.
69. Veiga JF, Baldridge DC, Eddelston KA. Toward understanding employee reluctance to participate in family-friendly programs. Human Resource Management Review 2004, 14:337-351.
70. Warr PB. Decision latitude, job demands, and employee well being. Work and Stress 1990, 4(4):285-294.
71. Webster J, Flint A, Courtney M. A new practice environment measure based on the reality and experiences of nurses working lives. Journal of Nursing Management 2009, 17(1):38-48.
72. The World Health Report 2008 - Now More Than Ever [WWW document] 2008, http://www.who.int/whr/2008/whr08_en.pdf, World Health Organization, Available at: , accessed 23 March 2009