Using the physical properties of artefacts to manage through-life knowledge flows in the built environment: An initial exploration

Construction Management and Economics

Volumn 28, Issue 6, 2010, Pages 601-613

  Rooke, Clementinah Ndhlovu ^a   Rooke, John Alfred ^a   Koskela, Lauri ^a   Tzortzopoulos, Patricia ^a  

^a UNIVERSITY OF SALFORD   (United Kingdom)

Author keywords

Design; Ethnomethodology; Knowledge management; Product service; Production theory; Through life management

Indexed keywords

BUILT ENVIRONMENT; COMMUNITIES OF PRACTICE; CONSTRUCTION SITES; DESIGN STUDIES; ETHNOMETHODOLOGY; INITIAL EXPLORATION; KNOWLEDGE FLOW; LIFE MANAGEMENT; PHYSICAL BARRIERS; PHYSICAL LAYOUT; PRODUCT-SERVICE; PRODUCTION MANAGEMENT; PRODUCTION THEORY; QUALITY OF INFORMATION; SAFETY BARRIERS; SOCIAL PRACTICES; SURROUNDING ENVIRONMENT; UNIQUE ADEQUACY REQUIREMENT; WAY-FINDING; WAY-FINDING SYSTEMS; WORK PRACTICES;

BIOGRAPHIES; CIVIL ENGINEERING; DESIGN; INDUSTRIAL MANAGEMENT; KNOWLEDGE MANAGEMENT; PHILOSOPHICAL ASPECTS; PHYSICAL PROPERTIES; RESUSCITATION;

KNOWLEDGE ACQUISITION;

CONSTRUCTION METHOD; FACILITY LOCATION; INFORMATION MANAGEMENT; INFORMATION SYSTEM; KNOWLEDGE;

EID: 77955889759     PISSN: 01446193     EISSN: 1466433X     Source Type: Journal    
DOI: 10.1080/01446193.2010.489925     Document Type: Article

References (54)

1. Arthur, R. and Passini, R. (1992) Wayfinding: People, Signs and Architecture, McGraw-Hill, New York.
2. Button, G. and Dourish, P. (1996) Technomethodology: paradoxes and possibilities, in Miller, A. (ed.) Proceedings of the ACM Conference on Human Factors in Computing Systems CHI'96, Vancouver, BC, 19-26 April, ACM,New York, available at http://www.ics.uci.edu/%7Ejpd/publications/1996/chi96-technomethodology.pdf (accessed 26 March 2009).
3. Carpman, J. and Grant, M. (2001) Design that Cares, Jossey-Bass, San Francisco.
4. Crabtree, A. (2000) Remarks on the social organization of space and place. Journal of Mundane Behaviour, 1, available at http://www.mundanebehavior.org/index2.htm (accessed 9 October 2008).
5. Crabtree, A. (2002) Taking Technomethodology Seriously: Hybrid Change in the Ethnomethodology-Design Relationship, Equator Interdisciplinary Research Collaboration, Technical Report Equator 02-036, available at http://www.mrl.nott.ac.uk/~axc/documents/ToCHI_2002.pdf
6. Crabtree, A. (2004) Taking technomethodology seriously: hybrid change in the ethnomethodology-design relationship. European Journal of Information Systems, (13), 195-209.
7. Crabtree, A., Hughes, J.A., O'Brien, J. and Rodden, T. (2000) On the social organization of space and design of electronic landscapes. Techne: Journal of the Society for Philosophy and Technology, 5 (2), 13-39.
8. Crabtree, A., Rouncefield, M. and Hughes, J. (eds) (2000) Common Methodology: eSCAPE Deliverable D4.3, Lancaster University.
9. Davenport, T.H. and Prusak, L. (1998) Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, Boston, MA.
10. Dourish, P. and Button, G. (1998) On 'technomethodology': foundational relationships between ethnomethodology and system design. Human-Computer Interaction, 13 (4), 395-432.
11. Eckert, C.M., Jower, I. and Clarkson, P.J. (2007) Knowledge requirements over long product lifecycles. Paper presented at the 16th International Conference on Engineering Design (ICED'07), Paris, 28-31 August.
12. Formoso, C.T., Dos Santos, A. and Powell, J.A. (2002) An exploratory study on the applicability of process transparency in construction sites. Journal of Construction Research, 3 (1), 35-54.
13. Francis, D. and Hester, S. (2004) An Invitation to Ethnomethodology: Language, Society and Interaction, Sage, London.
14. Galsworth, G.D. (1997) Visual Systems: Harnessing the Power of a Visual Workplace, American Management Association, New York.
15. Garfinkel, H. (1984) Good organizational reasons for 'bad' clinical records, in Studies in Ethnomethodology, Polity Press, Cambridge, pp. 186-207.
16. Garfinkel, H. (2002) Ethnomethodology's Program: Working out Durkheim's Aphorism, Rowman & Littlefield, Lanham, MD.
17. Garfinkel, H. and Wieder, D.L. (1992) Two incommensurable, asymmetrically alternate technologies of social analysis, in Watson, G. and Seiler, R.M. (eds) Text in Context, Sage, London, pp. 175-206.
18. Goodwin, C. (2000) Practices of seeing: visual analysis: an ethnomethodological approach, in Van Leeuwen, T. and Jewitt, C. (eds) Handbook of Visual Analysis, Sage, London, pp. 157-82.
19. Greif, M. (1991) The Visual Factory, Productivity Press, Cambridge.
20. Gupta, A.K. and Govindarajan, V. (1991) Knowledge flows and the structure of control within multinational corporations. Academy of Management Review, 6 (4), 768-92.
21. Hines, P., Francis, M. and Found, P. (2005) Lean lifecycle management, CUIMRC Working Paper Series, University of Cardiff.
22. HSE (1996) Health and Safety in Construction, HSE Books, Sudbury.
23. Hughes, W., Yohannes, I. and Hillig, J.-B. (2007) Incentives in construction contracts: should we pay for performance?, in CIB World Building Congress: Construction for Development, Cape Town International Convention Centre, 14-18 May, Paper 253, pp. 2272-83.
24. Institution of Civil Engineers (1991) CESMM3: CivilEngineering Standard Method of Measurement, Thomas Telford, London.
25. Johnstone, S., Dainty, A. and Wilkinson, A. (2007) Hunters and farmers? The HRM implications of 'product-service' in construction, in CIB World Building Congress: Construction for Development,Cape Town International Convention Centre, 14-18 May, Paper 073, pp. 254-65.
26. Keane, B.T. and Mason, R.M. (2006) On the nature of knowledge: rethinking popular assumptions, in Proceedings of the 39th Hawaii International Conference on System Sciences, Kauai, 4-7 January, Track 7, p. 162b.
27. KIM (2006) Knowledge and Information Management (KIM) Grand Challenge Project, available at www.ukoln.ac.uk/projects/grand-challenge/ (accessed 13 April 2010).
28. Kirk, D., Crabtree, A. and Rodden, T. (2005) Ways of the hands, in Gellersen, H., Schmidt, K., Beaudouin-Lafon, M. and Mackay, W. (eds) Proceedings of the Ninth European Conference on Computer-Supported Cooperative Work, Springer, Dordrecht, pp. 1-21, available at http://www.ecscw.uni-siegen.de/2005/entire05.pdf (accessed 3 June 2010).
29. Koskela, L. (1992) Application of the New Production Philosophy to Construction, Technical Report No. 72, Center for Integrated Facility Engineering, Stanford University, California.
30. Koskela, L. (2000) An Exploration Towards a Production Theory and its Application to Construction, Report 408, VTT Technical Research Centre of Finland.
31. Lawson, B. (1999) The Language of Space, Architectural Press, Oxford.
32. Lynch, M. (1990) The externalized retina: selection and mathematization in the visual documentation of objects in the life sciences, in Lynch, M. and Woolgar, S. (eds) Representation in Scientific Practice, MIT Press, Cambridge, MA, pp. 153-86.
33. Lynch, M. (1999) Silence in context: ethnomethodology and social theory. Human Studies, 22, 211-33.
34. Nissen, M. and Levitt, R. (2002) Dynamic models of knowledge-flow dynamics, CIFE Working Paper No. 76, Center for Integrated Facility Engineering, Stanford University.
35. Nonaka, I. and Takeuchi, H. (1995) The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation, Oxford University Press, Oxford.
36. Norman, D.A. (1999) Affordance, conventions and design (Part 2). Originally published in Interactions (May), 38-43, available at http://www.jnd.org/dn.mss/affordance_conv.html (accessed 8 February 2009).
37. Norman, D.A. (2002) The Design of Everyday Things, Basic Books, New York.
38. Oliva, R. and Kallenberg, R. (2003) Managing the transition from products to services. International Journal of Service Industry Management, 14(2), 160-72.
39. Polanyi, M. (1983) The Tacit Dimension, Peter Smith, Gloucester, MA.
40. Rooke, J. (1997) Developing a more empirical approach to culture, attitude and motivation in construction management research: a critique and a proposal. Journal of Construction Procurement, 3(2), 45-55.
41. Rooke, J. and Kagioglou, M. (2007) Criteria for evaluating research: the unique adequacy requirement of methods. Construction Management and Economics, 25(9), 979-87.
42. Rooke, J. and Seymour, D. (2005) Studies of work: achieving hybrid disciplines in IT design and management studies. Human Studies, 28(2), 205-21.
43. Rooke, J.A., Koskela, L.J. and Kagioglou, M. (2009) Some suggestions for researching emergence and informality. Construction Management and Economics: Special Issue on Informality and Emergence in Construction, 27(10), 913-22.
44. Royal College of Anaesthetists, Royal College Physicans of London, Intensive Care Society & Rescuscitation Council (UK) (2004) Cardiopulmonary Resuscitation Standards for Clinical Practice and Training, Resuscitation Council UK, London, available at http://www.resus.org.uk/pages/standard.htm (accessed 7 February 2009).
45. Ryle, G. (1963) The Concept of Mind, Penguin, Harmondsworth.
46. Schmidt, K. and Wagner, I. (2004) Ordering systems: coordinative practices and artefacts in architectural design and planning. Computer Supported Cooperative Work, 13(5-6), 349-408.
47. Searle, J. and Magee, B. (1987) Wittgenstein, in Magee, B. (ed.) The Great Philosophers, BBC Books, London, pp. 320-47.
48. Shingo, S. (1988) Non-Stock Production: The Shingo System for Continuous Improvement, Productivity Press, Cambridge, MA.
49. Siriwardena, M., Rooke, J., Koskela, L., Kagioglou, M., McDermott, P., Sexton, M. and Aouad, G. (2008) Procurers, providers and users (PPU): towards a metarole model for conceptualizing product-service in the built environment. Paper presented at the BEAR 2008 Conference: Building Resilience, Kandalama Hotel, Sri Lanka, 11-15 February.
50. Snowden, D. (2002) Complex acts of knowing: paradox and descriptive self-awareness. Journal of Knowledge Management, 6(2), 100-11.
51. Stark, J. (2006) Product Lifecycle Management: 21st Century Paradigm for Product Realization, Springer-Verlag, London.
52. Tavcar, J. and Duhovnik, J. (2004) Product life cycle management in a serial production. Paper presented at the International Design Conference-Design 2004, Dubrovnik, 18-21 May.
53. Wenger, E. (2000) Communities of practice and social learning systems. Organization, 7(2), 225-46.
54. Wittgenstein, L. (1958) Philosophical Investigations, 2nd edn, Blackwell, Oxford.