Studying human and social aspects of testing in a service-based software company: Case study

Proceedings - International Conference on Software Engineering

Volumn , Issue , 2010, Pages 102-108

  Shah, Hina ^a   Harrold, Mary Jean ^a  

^a Georgia Institute of Technology   (United States)

Author keywords

attitudes; ethnography; field study; human factors; motivation; qualitative study; software testing

Indexed keywords

ATTITUDES; ETHNOGRAPHY; FIELD STUDIES; HUMAN FACTORS; QUALITATIVE STUDY;

COMPUTER SOFTWARE SELECTION AND EVALUATION; ENGINEERS; HUMAN ENGINEERING; MOTIVATION; SOCIAL ASPECTS; SOFTWARE ENGINEERING; SOFTWARE TESTING; TECHNICAL PRESENTATIONS;

PROFESSIONAL ASPECTS;

EID: 77955818322     PISSN: 02705257     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1833310.1833327     Document Type: Conference Paper

References (16)

1. A. Begel andB. Simon. Novice software developers, all over again. In ICER '08: Proceeding of the fourth international workshop on Computing education research, pages 3-14, New York, NY, USA, 2008. ACM.
2. A. Begel andB. Simon. Struggles of new college graduates in their first software development job. In J. D. Dougherty, S. H. Rodger, S. Fitzgerald, and M. Guzdial, editors, SIGCSE, pages 226-230. ACM, 2008.
3. R. Bentley, J. A. Hughes, D. Randall, T. Rodden, P. Sawyer, D. Shapiro, andI. Sommerville. Ethnographically-informed systems design for air traffic control. In CSCW '92: Proceedings of the 1992 ACM conference on Computer-supported cooperative work, pages 123-129, New York, NY, USA, 1992. ACM.
4. S. Breu, R. Premraj, J. Sillito, andT. Zimmermann. Investigating information needs to improve cooperation between developers and bug reporters. In Proceedings of the ACM Conference on Computer Supported Cooperative Work, February 2010.
5. C. F. Cohen, S. J. Birkin, M. J. Garfield, andH. W. Webb. Managing conflict in software testing. Commun. ACM, 47(1):76-81, 2004.
6. N. Hayes. Doing qualitative analysis in psychology. Psychology Pr, 1997.
7. A. J. Ko, R. DeLine, andG. Venolia. Information needs in collocated software development teams. In Proc. 29th International Conference on Software Engineering ICSE 2007, pages 344-353, 2007.
8. M. Markus andM. Keil. If we build it, they will come: Designing information systems that people want to use. Sloan Management Review, 35(4):11-25, 1994.
9. D. Martin, J. Rooksby, M. Rouncefield, andI. Sommerville. 'good' organisational reasons for 'bad' software testing: An ethnographic study of testing in a small software company. In ICSE '07: Proceedings of the 29th international conference on Software Engineering, pages 602-611, Washington, DC, USA, 2007. IEEE Computer Society.
10. J. Prior, T. Robertson, andJ. Leaney. Situated software development: Work practice and infrastructure are mutually constitutive. In ASWEC '08: Proceedings of the 19th Australian Conference on Software Engineering, pages 160-169, Washington, DC, USA, 2008. IEEE Computer Society.
11. J. Rooksby, M. Rouncefield, andI. Sommerville. Testing in the wild: The social and organisational dimensions of real world practice. Computer Supported Cooperative Work, 18(5-6):559-580, 2009.
12. H. Sharp, N. Baddoo, S. Beecham, T. Hall, andH. Robinson. Models of motivation in software engineering. Information and Software Technology, 51(1):219-233, 2009. Special Section - Most Cited Articles in 2002 and Regular Research Papers.
13. H. Sharp, T. Hall, N. Baddoo, andS. Beecham. Exploring motivational differences between software developers and project managers. In ESEC-FSE '07: Proceedings of the the 6th joint meeting of the European software engineering conference and the ACM SIGSOFT symposium on The foundations of software engineering, pages 501-504, New York, NY, USA, 2007. ACM.
14. H. Sharp andH. Robinson. An ethnographic study of XP practice. Empirical Software Engineering, 9(4):353-375, 2004.
15. O. Taipale andK. Smolander. Improving software testing by observing practice. In ISESE '06: Proceedings of the 2006 ACM/IEEE international symposium on Empirical software engineering, pages 262-271, New York, NY, USA, 2006. ACM.
16. G. D. Venolia, R. DeLine, andT. LaToza. Software development at microsoft observed. Technical Report MSR-TR-2005-140, Microsoft Research (MSR), Oct. 2005.