Study of elicitation techniques adequacy

11th Workshop on Requirements Engineering, WER 2008 - Proceedings

Volumn , Issue , 2008, Pages 104-114

  Carrizo, Dante ^a   Dieste, Oscar ^b   Juristo, Natalia ^b  

^a UNIVERSIDAD COMPLUTENSE DE MADRID   (Spain)

^b UNIVERSIDAD POLITÉCNICA DE MADRID   (Spain)

Author keywords

[No Author keywords available]

Indexed keywords

ELICITATION TECHNIQUES; PRACTICAL GUIDE; REQUIREMENTS ENGINEERS; SOFTWARE DEVELOPMENT PROJECTS; USER NEED;

SOFTWARE ENGINEERING;

REQUIREMENTS ENGINEERING;

EID: 77955644909     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (67)

1. Kotonya, G., and I. Sommerville. Requirements Engineering: Processes and Techniques. John Wiley and Sons, 1998.
2. Kovitz, B. Practical Software Requirements. Manning Publications Co. 1998.
3. Loucopoulos, P., and V. Karakostas. Systems Requirements Engineering. McGraw-Hill, pp. 1995.
4. Goguen, J., and C. Linde. "Techniques for Requirements Elicitation". International Symposium on Requirements Engineering, Los Alamitos, California: IEEE Computer Society Press, January 1993, pp. 152-164.
5. Beyer, H. and Holtzblatt, K. "Apprenticing with the Customer". Communications of the ACM, 38, 5 (May 1995), pp.45-52.
6. Lloyd, W.J. "Tools and Methods for effective distributed requirements engineering: an empirical study". Master Thesis. Virginia Tech, 2002. Available at: http://scholar.lib.vt.edu/theses/available/etd- 07262001-110924/2001.
7. Dhaliwal Jasbir Singh and Izak Benbazat. "A framework for the comparative evaluation of knowledge acquisition tools and techniques". Knowledge-Acquisition. vol.2, no.2; June 1990. pp.145-166.
8. Agarwal R. and Tanniru M. "Knowledge Acquisition using Structured Interviewing: an Empirical Investigation". Journal of Management Information Systems, 7, 1. Summer 1990, 123-140. 1990.
9. Byrd, T.A., Cossick, K.L. and Zmud, R.W. "A Synthesis of Research on Requirements Analysis and Knowledge Acquisition Techniques" MIS Quarterly, 16, 117-138. 1992.
10. Maiden, N., and G. Rugg. "Knowledge Acquisition Techniques in Requirements Engineering". In Proc. of the Workshop on Requirements Elicitation for Systems Specification, Keele, UK, July 1994.
11. Roberta M. Roth and William C. Wood II. "Knowledge Acquisition from single versus multiple experts: a field study comparison using the Delphi technique". The Journal of Knowledge Engineering. Volume 6, Number 3. Fall. 1993.
12. Burton-AM; Shadbolt-NR; Rugg-G; Hedgecock-AP. "The efficacy of knowledge elicitation techniques: a comparison across domains and levels of expertise". Knowledge-Acquisition. vol.2, no.2; June; p.167-78. 1990.
13. Chao C. J.; Salvendy G. "Impact of cognitive abilities of experts on the effectiveness of elicited knowledge". Behaviour-and-Information- Technology. vol.14, no.3; May-June 1995; p.174-82. 1995.
14. Browne G. J., Rogich M. B. "An empirical investigation of user requirements elicitation: comparing the effectiveness of prompting techniques". Journal of Management Information Systems. vol.17, no.4, Spring 2001. p.223-49. 2001. (Pubitemid 32716740)
15. McCloskey BP; Geiwitz J; Kornell J. "Empirical comparisons of knowledge acquisition techniques". Proceedings of the Human Factors Society 35th Annual Meeting. Human Factors Soc, Santa Monica, CA, USA; 2 vol. xxiii+1631 pp. p.268-72 vol.1. 1991. (Pubitemid 21711562)
16. Kim J. and J. Courtney. "A survey of knowledge acquisition techniques and their relevance to managerial problem domains". Decision Support Systems, 4, 269-284. 1988.
17. Grabowski M. "Knowledge acquisition methodologies: survey and empirical assessment". In Proceedings of theNinth International Conference on Information Systems, pages 47-54. 1988.
18. Shadbolt, N. R and Burton, A. M. "Empirical Studies in Knowledge Elicitation". ACM-SIGART Special Issue on Knowledge Acquisition 108. 1989.
19. Fazlollahi, B. and Tanniru, M. R. "Selecting a requirements determination methodology-contingency approach revisited". Information and Management, 21:5, pp. 291-303. 1991.
20. Wagner W. P., Q. B. Chung & M.K. Najdawi. "The impact of problem domains and knowledge acquisition techniques: a content analysis of P/OM expert system case studies". Expert Systems with Applications, 24, p. 79-86. 2003. (Pubitemid 35452267)
21. Holsapple C. and V. Raj. "An exploratory study of two KA methods". Expert Systems, 11 (2), 77-87.1994.
22. Keil M. and Carmel E. "Customer-Developer Links". Communications of the ACM, 38, 5 (May 1995), pp. 33-44.
23. Batista & Carvalho 2003.
24. Pan Dong, Zhu David and Johnson Kim. "Requirements Engineering Techniques". http://sern.ucalgary.ca/~springl/seng611/Seng611.html 1997.
25. Cooke N. "Varieties of knowledge elicitation techniques". International-Journal-of-Human-Computer- Studies. vol.41, no.6; Dec. 1994; p.801-49.1994.
26. Scott A., Clayton J., Gibson E. A Practical guide to Knowledge Acquisition. Addison-Wesley. 1991.
27. Davis, A., and A. Hickey, "A Tale of Two Ontologies: The Basis for Systems Analysis Technique Selection", Journal of Database Management. 2002.
28. Christel M. and K. Kang. "Issues in Requirements Elicitation". (SEI Technical Report No: SEI-92-TR-012). Carnegie Mellon Software Engineering Institute. September 1992.
29. Jitnah D., J. Han and P. Steele. "Software Requirements Engineering: An Overview". Technical Report 95-04, Peninsula School of Computing and Information Technology, Monash University, Melbourne, Australia, September 1995.
30. Kotonya, G., and I. Sommerville, Requirements Engineering: Processes and Techniques. John Wiley and Sons, 1998.
31. Hart A. Knowledge acquisition for expert systems. Mc Graw-Hill. 1986.
32. Hoffman R. The problem of extracting the knowledge of experts from the perspective of experimental psychology. The AI Magazine, 8, 53-66. 1987.
33. Methods for User-Orientated Requirements Specification. Deliverable D3.2. Requirements Engineering and Specification in Telematics: RESPECT. Human Factors Research Group. University College Cork. 1997.
34. Geiwitz, J., Klatsky, R., McCloskey, B. "Knowledge Acquisition for Expert Systems: Conceptuals and Empirical Comparisons". Santa Barbara. Anacapa Science. 1988.
35. Requirements engineering: a good practice guide/Ian Sommerville and Pete Sawyer. Chichester : John Wiley & Sons, 2004.
36. Alexander Ian and Richard Stevens. Writing better requirements. Boston : Addison-Wesley, cop. 2002.
37. Preece J., Rogers Y., Sharp H., Benyon D., Holland S., Carey T. Human- Computer Interaction. 1994.
38. The design, analysis and interpretation of repertory grids", in M:L:G. Shaw (Ed.) Recent Advances in Personal Construct Psychology, Academic Press. London. 1981.
39. McGeorge P., Rugg G. "The uses of 'contrived' knowledge elicitation techniques". Expert-Systems. vol.9, no.3; Aug. 1992; p.149-54. 1992. (Pubitemid 23581328)
40. Boose J.H. "A Survey of Knowledge Acquisition Techniques and Tools". Knowledge Acquisition, 1 (1), pp. 3-37. 1989.
41. Burton A., Shadbolt N., Hedgecock A., Rugg G. "A formal evaluation of knowledge elicitation techniques for expert systems: domain 1". Research and Development in Expert Systems IV. Proceedings of Expert Systems '87, Seventh Annual Technical Conference of the British Computer Society Specialist Group on Expert Systems. Cambridge Univ. Press, Cambridge, UK; 1988; vi+288 pp. p.136-45. 1988.
42. Burton A., Shadbolt N., Rugg G., Hedgecock A. "Knowledge elicitation techniques in classification domains". ECAI 88. Proceedings of the 8th European Conference on Artificial Intelligence. Pitman, London, UK; 1988; xvi+739 pp. p.85-90. 1988.
43. Didar Zowghi, Chad Coulin. Engineering and Managing Software Requirements. Aurum, Aybuke and Claes Wohlin (eds). Springer-Verlag. 2005.
44. Liou Y. I. "Collaborative knowledge acquisition". Expert Systems with Applications. Vol. 5. pp 1-13. Pergamon Press Ltd. 1992.
45. Isaksen Scott. "A Review of Brainstorming Research: Six Critical Issues for Inquiry". Creative Problem Solving Group. Buffalo. 1998.
46. Offner A., Kramer T. & Winter J. "The effects of facilitation, recording, and pauses on group brainstorming". Small Group Research, 27, 283-298. 1996. (Pubitemid 126329953)
47. Oxley N., Dzindolet M., & Paulus P. "The effects of facilitators on the performance of brainstorming groups". Journal of Social Behavior and Personality". 11, 633-646. 1996.
48. Osborne, A. F. Applied Imagination. New York: Charles Scribner's Sons. 1953.
49. Delbecq A., Van de Ven A., & Gustafson D. "Group Techniques for Programme Planning".
50. Delbecq, A.L., Van de Ven, A.H. "Nominal group techniques for involving clients and resource experts in program planning", Academy of Management Proceedings, pp.208-27. 1970.
51. Chen W. "Toward an ideal competency-based computer science teacher certification program: the Delphi approach". Communications of ACM. 1989.
52. Saiedian H., Dale R. "Requirements engineering: making the connection between the software developer and customer". Information-and-Software-Technology. vol.42, no.6; 15 April 2000; p.419-28. 2000. (Pubitemid 30587632)
53. Beyer, H., and Holtzblatt, K., "Apprenticing with the Customer". Communications of the ACM, 38, 5 (May 1995), pp.45-52.
54. Teng J.T.C. and Sethi V.A. "A Comparison of Information Requirements Analysis Methods: An Experimental Study". Data Base, 20, 4, (1990), 27-39.
55. Alavi Maryam. "An Assessment of the Prototyping Approach to Information Systems Development". Communications of the ACM. Volume 27 Number 6. June 1984.
56. Jones, S., and C. Britton, "Early Elicitation and Definition of Requirements for an Interactive Multimedia Information System, " Second IEEE International Conference on Requirements Engineering, Los Alamitos, California: IEEE Computer Society Press, April 1996.
57. Sutcliffe Alistair. "A Conceptual Framework for Requirements Engineering". Requirements Engineering Journal. 1(3), p. 170-189. 1996.
58. Wiegers K. Software Requirements. Microsoft Press. 1999.
59. Nielsen J. Usability Engineering. AP Professional. 1993.
60. Engelbrektsson Pontus. "Effects of product experience and product representations in focus group interviews". Journal Engineering Design, VOL. 13, NO. 3, 215-221. 2002.
61. Kuhn Klaus. "Problems and Benefits of Requirements Gathering With Focus Groups: A Case Study". International Journal of Human-Computer Interaction, 12(3&4), 309-325. Lawrence Erlbaum Associates, Inc. 2000.
62. Duggan Evan y Cherian Thachenkary. "Higher Quality Requirements: Supporting Joint Application Development with the Nominal Group Technique". Information Technology and Management 4, 391-408, Kluwer Academic Publishers. Manufactured in The Netherlands. 2003.
63. Dean Leffingwell, Don Widrig. Managing software requirements: a use case approach. Boston: Addison-Wesley, 2006.
64. Wood, Jane & Silver, Denise. Joint Application Design: How to Design Quality Systems in 40% Less Time. New York. Wiley. 1989.
65. Dong Gil Ko. "Information requirements analysis and multiple knowledge elicitation techniques: experience with the pricing scenario system". Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences. 1999. IEEE Comput. Soc, Los Alamitos, CA, US; liii+341 pp. 10 pp. 1999.
66. Carrizo M. Dante. "Seleccion de las Tecnicas de Educcion de Requisitos: Una Vision Conjunta de la Ingenieria de Software y la Ingenieria del Conocimiento. Proceedings JIISIC '04. Madrid 2004.
67. Carrizo D. y O. Dieste. "Atributos Contextuales Relevantes para la Seleccion de Tecnicas de Educcion Requisitos". Proceedings JIISIC'06. Veracruz, Mexico, 2006.