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Volumn 10, Issue 3, 2010, Pages 201-226

The impact of integrating enterprise resource planning systems with business intelligence systems on decision-making performance: An empirical study of the semiconductor industry

Author keywords

BI; BI systems; Business intelligence; Decision making; Decision making performance; DMP; Enterprise resource planning; ERP; ERP systems; System integration

Indexed keywords

BISMUTH; COMPETITIVE INTELLIGENCE; DECISION MAKING; DECISION SUPPORT SYSTEMS; ENTERPRISE RESOURCE MANAGEMENT; INFORMATION ANALYSIS; RESOURCE ALLOCATION; SEMICONDUCTOR DEVICE MANUFACTURE; SURVEYS;

EID: 77955350112     PISSN: 14684322     EISSN: 17415292     Source Type: Journal    
DOI: 10.1504/IJTPM.2010.034510     Document Type: Article
Times cited : (16)

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