Technology usage and innovation: Its effect on the profitability of SMEs

Management Research News

Volumn 31, Issue 11, 2008, Pages 830-845

  Hamilton, Leonora C ^a   Asundi, Ramachandra ^a  

^a UNIVERSITY OF PUERTO RICO   (Puerto Rico)

Author keywords

Communication technologies; Electronic commerce; Internet; Productivity rate; Puerto Rico

Indexed keywords

EID: 77955137144     PISSN: 01409174     EISSN: None     Source Type: Journal    
DOI: 10.1108/01409170810913033     Document Type: Article

References (26)

1. Baily, M. and Chakrabarti, A. (1988), Electronics and White-Collar Productivity in Innovation and the Productivity Crisis, Brookings, Washington, WA.
2. Brynjolfsson, E. (1991), "Information technology and the new managerial work", MIT Sloan School of Management working paper no. 3563-93, March.
3. Brynjolfsson, E. and Shinkyu, Y. (1996), "Information technology and productivity: a review of the literature" in Advances in Computers, Vol. 43, Academic Press, MIT Sloan School of Management, Cambridge, pp. 179-214.
4. Brynjolfsson, E., Malone, T. and Gurbaxani, V. (1991a), "Does information technology lead to smaller firms?", MIT, Center Coordination Science technical report no. 123, September.
5. Denison, E.F. (1989), Estimates of Productivity Change by Industry, an Evaluation and an Alternative, The Brookings Institution, Washington, DC.
6. Eisenhardt, K. (1989), "Building theories from case study research" in Academy of Management Review, Vol. 14, No. 4, pp. 532-50.
7. Gray, B.J., Matear, S. and Matheson, R.K. (2000), "Improving the performance of hospitality firms" in International Journal of Contemporary Hospitality Management, Vol. 12, No. 3, pp. 149-55.
8. Gray, B.J., Matear, S., Boshoff, C. and Matheson, P.K. (1998a), "Developing a better model of market orientation" in European Journal of Marketing, Vol. 32, No. 9, pp. 884-903.
9. Gray, B.J., Matheson, P.K., Matear, S. and Deans, K.R. (1998b), Improving Marketing Performance, Marketing Performance Centre, University of Otago, Dunedin.
10. Gordon, R.J. and Baily, M.N. (1989), "Measurement issues and the productivity slowdown in five major industrial countries", International Seminar on Science, Technology, and Economic Growth, Paris.
11. Hamilton, L.C. (2000), "Competitive advantage and the SMEs: the role of distinctive competences as determinants of success, the case of Puerto Rico", thesis, empirical research presented at the University of Barcelona, Barcelona, (fulfillment of doctoral program), available at.
12. Hill, C. and Jones, G. (2007), "Competencies, Resources, and Competitive Advantage" Strategic Management: An Integrated Approach in 7th ed., Houghton Mifflin Company, Boston, MA, pp. 77-8, 227, 230.
13. Iansiti, M., Favalareo, G. and Utzschvaden, J. (2005), "Why IT matters in midsized firms?", Harvard Business School, Boston, MA, working paper.
14. McCole, P. and Ramsey, E. (2005), "Internet-enabled technology in knowledge intensive business services: a Northern Ireland, Republic of Ireland and New Zealand comparison" in Marketing Intelligence and Planning, Vol. 22, No. 7, pp. 767-79.
15. Martínez, J. (2007), "SME's technology news", Caribbean Business Newspaper, article based on interview published in SME on line, February.
16. Rhoads, C.J. (2007), "Calculating the risks of failure of strategic information technology projects: factors of technology initiative success in business", paper presented at the NBES Conference in San Juan, Puerto Rico, March.
17. Rialp, A.C. (1998), "El Método del caso como técnica de investigación y su aplicación al estudio de la función directiva", DGES (PB-95-0616), Barcelona.
18. Simpson, M. and Docherty, A.J. (2004), "E-commerce adoption support and advice for UK SMEs" in Journal of Small Business and Enterprise Development, Vol. 11, No. 3, pp. 315-28.
19. Yin, R.K. (1989), Case Study Research - Design and Methods, Sage Publications, Beverly Hills.
20. Yin, R.K. (1998), "The abridged version of case study research" in Bickman, L. and Rog, D.J. (Eds.), Handbook of Applied Social Research Methods, Sage Publications, Thousand Oaks, CA, pp. 229-59.
21. AtlasBITS (2006), "Software development outsourcing in Puerto Rico", available at.
22. Chong, S. (2001), "EC adoption by small-medium sized enterprises in Australia and Singapore", School of Information Systems, Curtin University of Technology, Perth, working paper.
23. Cohan, P.S. (2006), "Finance & IT: the transforming power of technology" in Financial Executive Journal, Vol. 23, No. 6, pp. 18-23, July/August.
24. Compañía "Productos La Aguadillana" (2006/2007), "Extracted November and reviewed January 2007", available at.
25. The Fortune 500 (2006), "The Fortune 500: ranked within industries" in p. 187, available at.
26. Kikuet Website (n.d.), "Nuestra Fábrica", Productos Kikuet, 17 de noviembre de 2006 &2007, available at: www.kikuet.com/fabrica.htm