Using workflow data to explore the structure of an organizational routine

Organizational Routines: Advancing Empirical Research

Volumn , Issue , 2009, Pages 47-67

  Pentland, Brian T ^a   Haerem, Thorvald ^b   Hillison, Derek W ^a  

^a MICHIGAN STATE UNIVERSITY   (United States)

^b BI NORWEGIAN BUSINESS SCHOOL   (Norway)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 77955059567     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

References (29)

1. Abbott, A. (1995), 'Sequence analysis: new methods for old ideas', Annual Review of Sociology, 21, 93-113.
2. Abbott, A. and A. Hrycak (1990), 'Measuring resemblance in sequence data: an optimal matching analysis of musicians' careers', The American Journal of Sociology, 96(1), 144-85.
3. Barley, S.R. (1990), 'Images of imaging: notes on doing longitudinal field work', Organization Science, 1(3), 220-47.
4. Basu, A. and A. Kumar (2002), 'Research commentary: workflow management issues in e-business', Information Systems Research, 13(1), 1-14.
5. Becker, J., M. zur Muehlen and M. Gille (2002), 'Workflow application architectures: classification and characteristics of workflow-based information systems', in L. Fisher (ed.), Workflow Handbook, Lighthouse Point, FL, USA: Future Strategies, pp. 39-50.
6. Becker, M.C. (2004), 'Organizational routines: a review of the literature', Industrial and Corporate Change, 13(4), 643-78.
7. Butts, C.T. (2001), 'The complexity of social networks: theoretical and empirical findings', Social Networks, 23, 31-71.
8. Chi, M.T.H., P.J. Feltovich and R. Glaser (1981), 'Categorization and representation of physics problems by experts and novices', Cognitive Science, 5, 121-52.
9. Feldman, M.S. and B.T. Pentland (2003), 'Reconceptualizing organizational routines as a source of flexibility and change', Administrative Science Quarterly, 48(1), 94-118.
10. Gribskov, M. and J. Devereux (1992), Sequence Analysis Primer, New York, USA: Freeman.
11. Haerem, T. and D. Rau (2007), 'The influence of degree of expertise and objective task complexity on perceived task complexity and performance', Journal of Applied Psychology, 92(5), 1320-31.
12. Howard-Grenville, J.A. (2005), 'The persistence of flexible organizational routines: the role of agency and organizational context', Organization Science, 16(6), 618.
13. Kaspar, F. and H.G. Schuster (1987), 'Easily calculable measure for the complexity of spatiotemporal patterns', Physical Review A, 36(2), 842-8.
14. Kolgomorov, A.N. (1965), 'Three approaches to the definition of the concept "Quantity of Information"', Problems in Information Transmission, 1, 3-11.
15. Lempel, A. and J. Ziv (1976), 'On the complexity of finite sequences', IEEE Transactions on Information Theory, 22.
16. Moody, J., D. McFarland and S. Bender-deMoll (2005), 'Dynamic network visualization', American Journal of Sociology, 4, 1206-41.
17. Nelson, R.R. and S.G. Winter (1982), An Evolutionary Theory of Economic Change, Cambridge, MA, USA: Harvard University Press.
18. Pentland, B. (1995), 'Grammatical models of organizational processes', Organization Science, 6(5), 541-56.
19. Pentland, B. (1999), 'Organizations as networks of action', in J.A.C. Baum and W. McKelvey (eds), Variations in Organization Science: Essays in Honor of Donald T. Campbell, Thousand Oaks, CA, USA: Sage.
20. Pentland, B. (2003), 'Sequential variety in work processes', Organization Science, 14(5), 528-40.
21. Pentland, B. and M. Feldman (2005), 'Organizational routines as a unit of analysis', Industrial and Corporate Change, 14(5), 793-815.
22. Sabherwal, R. and D. Robey (1993), 'An empirical taxonomy of implementation processes based on sequences of events in information system development', Organization Science, 4(4), 548-76.
23. Sankoff, D. and J.B. Kruskal (1983), Time Warps, Strings Edits, and Macromolecules: The Theory and Practice of Sequence Comparison, Reading, MA, USA: Addison- Wesley.
24. Suchman, L. (1995), 'Making work visible', Communications of the ACM, 38(9), 56-64.
25. van der Aalst, W. and A.J.M.M. Weijters (2004), 'Process mining: a research agenda', Computers in Industry, 53(3), 231-44.
26. van der Aalst, W., B.F. van Donger, J. Herbst, L. Maruster, G. Schimm and A.J.M.M. Weijters (2003), 'Workflow mining: a survey of issues and approaches', Data & Knowledge Engineering, 47(2), 237-67.
27. Van Dongen, B.F. and W.M.P. van der Aalst (2005), 'A meta model for process mining data', paper presented at the CAiSE'05 Workshops.
28. Van Dongen, B.F., D.J. Medeiros, H.M.W. Verbeek, A. Weijters and W.M.P. van der Aalst, (2005), 'The ProM framework: a new era in process mining tool support', paper presented at the 26th International Conference on Applications and Theory of Petri Nets (ICATPN 2005), Heidelberg.
29. Wasserman, S. and K. Faust (1994), Social Network Analysis: Methods and Applications, Cambridge, UK: Cambridge University Press.