Exploring the impact of essential IT skills on career satisfaction and organisational commitment of information systems professionals

International Journal of Information Systems and Change Management

Volumn 2, Issue 1, 2007, Pages 50-68

  Mahatanankoon, Pruthikrai ^a  

^a ILLINOIS STATE UNIVERSITY   (United States)

Author keywords

Career satisfaction; Change management; Human resource management; Information technology; IT career management; IT knowledge; IT skills; Professionals IT; Retention

Indexed keywords

HUMAN RESOURCE MANAGEMENT; INFORMATION SYSTEMS; INFORMATION TECHNOLOGY; INFORMATION USE;

CAREER SATISFACTION; CHANGE MANAGEMENT; IT CAREER MANAGEMENT; IT KNOWLEDGE; IT SKILLS; PROFESSIONALS IT; RETENTION;

INFORMATION MANAGEMENT;

EID: 77954850213     PISSN: 14793121     EISSN: 1479313X     Source Type: Journal    
DOI: 10.1504/IJISCM.2007.013881     Document Type: Article

References (50)

1. Agarwal, R. and Ferratt, T.W. (2002) 'Enduring practices for managing IT professionals', Communications of the ACM, Vol. 45, No. 9, pp.73-79.
2. Anderson, J.E., Barrett, K. and Schwager, P.H. (2005) 'An exploration of the value of information systems certification: The perspective of the human resource professional', in M. Nakayama and N. Sutcliffe (Eds). Managing IT Skills Portfolios, Hershey, PA: Idea Group Publishing, pp.210-231.
3. Bandow, D. (2006) 'We're not in Kansas anymore: Realities of IT career management', in F. Niederman and T.W. Ferratt (Eds). IT Workers: Human Capital Issues in a Knowledge-based Environment, Greenwich, Connecticut: Information Age Publishing, pp.191-223.
4. Blanchard, P.N. and Thacker, J.W. (1999) Effective Training: Systems, Strategies, and Practices, Upper Saddle River, NJ: Prentice-Hall.
5. Browne, M. (2005) 'Flextime to the Nth degree', Journal of Accountancy, Vol. 200, No. 3, p.95.
6. Carson, A., Bizot, E., Hendershot, P., Barton, M., Garvin, M. and Kraemer, B. (1999) 'Modeling career counselor decisions with artificial neural networks: Predictions of fit across a comprehensive occupational map', Journal of Vocational Behavior, Vol. 54, No. 1, pp.196-213.
7. Casciaro, T. and Lobo, M.S. (2005) 'Competent jerks, lovable fools', Harvard Business Review, Vol. 83, No. 6, pp.92-99.
8. Darais, K.M., Nelson, K.M., Rice, S.C. and Buche, M.W. (2004) 'Identifying the enablers and barriers of IT personnel transition', in M. Igbaria and C. Shayo (Eds). Strategies for Managing IS/IT Personnel, Hershey, PA: IGP, pp.92-112.
9. Egan, T.M., Yang, B.B. and Kenneth, R. (2004) 'The effects of organizational learning culture and job satisfaction on motivation to transfer learning and turnover intention', Human Resource Development Quarterly, Vol. 15, No. 3, pp.279-301.
10. Enns, H.G., Ferratt, T.W. and Prasad, J. (2006) 'Beyond stereotypes of IT professionals: Implications for IT HR practices', Communications of the ACM, Vol. 49, No. 4, pp.105-109.
11. Ferratt, T.W., Enns, H.G. and Prasad, J. (2004) 'Employment arrangement fit for IT professionals: An examination of the importance of fit components', Proceedings of ACM SIGMIS'04, pp.25-29.
12. Fornell, C.R. and Larcker, D.F. (1981) 'Structural equation modeling with unobservable variables and measurement error', Journal of Marketing Research, Vol. 18, pp.39-50.
13. Greenberg, J. and Baron, R.A. (2003) Behavior in Organizations, 8th edition, Upper Saddle River, NJ: Prentice Hall.
14. Greenhaus, J.H., Parasuraman, S. and Wormley, W.M. (1990) 'Race effects on organizational experiences, job performance evaluation, and career outcomes', Academy of Management Journal, Vol. 33, No. 1, pp.64-96.
15. Greenwood, F., Deveau, R.J. and Greenwood, M.M. (1986) 'Educating systems professionals', Journal of Systems Management, Vol. 37, No. 1, pp.12-14.
16. Guimaraes, T. and Igbaria, M. (1992) 'Determinants of turnover intentions: Comparing IC and IS personnel', Information Systems Research, Vol. 3, No. 3, pp.273-303.
17. Hair, J.F., Anderson, R.E., Tatham, R.L. and Black, W.C. (1998) Multivariate Data Analysis, 5 edition, Upper Saddle River, NJ: Prentice Hall.
18. Hunt, S.D., Chonko, L.B. and Wood, V.R. (1985) 'Organizational commitment and marketing', Journal of Marketing, Vol. 49, pp.112-126.
19. Hunter, M.G. and Tan, F.B. (2006) 'Voluntary turnover decision', in F. Niederman and T.W. Ferratt (Eds). IT Workers: Human Capital Issues in a Knowledge-Based Environment, Greenwich, Connecticut: Information Age Publishing, pp.139-171.
20. Igbaria, M. and Baroudi, J.J. (1993) 'A short-form measure of career orientation: A psychometric evaluation', Journal of Management Information Systems, Vol. 10, No. 2, pp.131-154.
21. Igbaria, M., Greenhaus, J.H. and Parasuraman, S. (1991) 'Career orientations of MIS employees: An empirical analysis', MIS Quarterly Vol. 15, No. 2, pp.151-169.
22. Igbaria, M. and Guimaraes, T. (1993) 'Antecedents and consequences of job satisfaction among information center employees', Journal of Management Information Systems, Vol. 9, No. 4, pp.145-174.
23. Igbaria, M. and Guimaraes, T. (1999) 'Exploring differences in employee turnover intentions among telecommuters and non-telecommuters', Journal of Management Information Systems, Vol. 16, No. 1, pp.147-164.
24. Igbaria, M. and Shayo, C. (2004a) Strategies for Managing IS/IT Personnel, Hershey, PA: Idea Group Publishing.
25. Igbaria, M. and Shayo, C. (2004b) 'Strategies for staffing the information systems department', in M. Igbaria and C. Shayo (Eds). Strategies for Managing IS/IT Personnel, Hershey, PA: IGP, pp.18-36.
26. Igbaria, M. and Siegel, S.R. (1992) 'An examination of the antecedents of turnover propensity of engineers: An integrated model', Journal of Engineering and Technology Management, Vol. 9, pp.101-126.
27. Kaarst-Brown, M.L. and Guzman, I.R. (2005) 'Who is "the IT workforce"?: Challenge facing policy makers, educators, management, and research', Proceedings of ACM SIGMIS-CPR, pp.1-7.
28. Kaluzniacky, E. (2004) Managing Psychological Factors in Information Systems Work, Hershey, PA: Information Science Publishing.
29. Ketler, K., Smith, R.D. and Weinroth, J. (1992) 'Recruiting fourth-generation programmer: Matching people to job environments', Information Systems Management, Vol. 9, No. 4, pp.64-67.
30. Lahey, E. (2005) 'Skills and the worker: Let's get real', in M. Nakayama and N. Sutcliffe (Eds). Managing IT and Skills Portfolios, Hershey, PA: Idea Group Publishing, pp.81-102.
31. Lee, D.M.S., Trauth, E.M. and Farwell, D. (1995) 'Critical skills and knowledge requirements of IS professionals: A joint academic/industry investigation', MIS Quarterly, Vol. 19, No. 3, pp.313-340.
32. Lee, P.C.B. (2006) 'An examination of skill requirements of information technology professionals during the eighties and the nineties: The Singapore context', in F. Niederman and T.W. Ferratt (Eds). IT Workers: Human Capital Issues in a Knowledge-based Environment, Greenwich, Connecticut: Information Age Publishing, pp.173-190.
33. McLean, E.R., Smits, S.J. and Tanner, J.R. (1991) 'Managing new MIS professionals', Information and Management, Vol. 20, No. 4, pp.257-263.
34. McLean, E.R., Smits, S.J. and Tanner, J.R. (1996) 'The importance of salary on job and career attitudes of information systems professionals', Information and Management, Vol. 30, No. 6, pp.291-299.
35. McMurtrey, M.E., Grover, V., Teng, J.T.C. and Lightner, N.J. (2002) 'Job satisfaction of information technology workers: The impact of career orientation and task automation in a CASE environment', Journal of Management Information Systems, Vol. 19, No. 2, pp.273-302.
36. Nakayama, M. and Sutcliffe, N. (2005) 'An approach for managing an IT skills portfolio', in M. Nakayama and N. Sutcliffe (Eds). Managing IT Skills Portfolios, Hershey, PA: Idea Group Publishing, pp.26-51.
37. Nelson, R.R. (1991) 'Educational needs as perceived by IS and end-user personnel: A survey of knowledge and skill requirements', MIS Quarterly, Vol. 15, No. 4, pp.502-525.
38. Nelson, R.R. and Todd, P.A. (2004) 'Peopleware: The hiring and retention in IT personnel', in M. Igbaria and C. Shayo (Eds). Strategies for Managing IS/IT Personnel, Hershey, PA: Idea Group Publishing, pp.1-17.
39. Niederman, F. and Ferratt, T.W. (2006) IT Workers: Human Capital Issues in a Knowledge-based Environment, Greenwich, CN: Information Age Publishing.
40. Niederman, F., Sumner, M. and Maertz, C.P. (2006) 'An analysis and synthesis of research related to turnover among IT personnel', Proceedings of ACM SIGMIS-CPR, Claremont, CA, pp.130-136.
41. Orlikowski, W.J. and Iacono, C.S. (2001) 'Research commentary: desperately seeking the 'IT' in IT research-a call to theorizing the IT artifact', Information Systems Research, Vol. 12, No. 2, pp.121-134.
42. Prabhakar, B., Litecky, C.R. and Arnett, K. (2005) 'IT skills in a tough job market', Communications of the ACM, Vol. 48, No. 10, pp.91-94.
43. Schambach, T. and Blanton, J.E. (2002) 'The professional development challenge for IT professionals', Communications of the ACM, Vol. 45, No. 4, pp.83-87.
44. Schein, E.H. (1987) 'Individuals and careers', in J.W. Lorsch (Ed). Handbook of Organizational Behavior, Englewood Cliffs: Prentice-Hall, pp.155-171.
45. Sumner, M., Yager, S. and Franke, D. (2006) 'Career orientation of IT personnel', in F. Niederman and T.W. Ferratt (Eds). IT Workers: Human Capital Issues in a Knowledge-based Environment, Greenwich, Connecticut: Information Age Publishing, pp.225-239.
46. Tett, R.P. and Burnett, D.D. (2003) 'A personality trait-based interactionist model of job performance', Journal of Applied Psychology, Vol. 88, No. 3, pp.500-517.
47. Tett, R.P. and Meyer, J.P. (1993) 'Job satisfaction, organizational commitment, turnover intention, and turnover: Path analysis based on meta-analytical findings', Personnel Psychology, Vol. 46, No. 2, pp.259-293.
48. Thite, M. (2006) 'Retaining IT personnel', in F. Niederman and T.W. Ferratt (Eds). IT Workers: Human Capital Issues in a Knowledge-based Environment, Greenwich, Connecticut: Information Age Publishing, pp.69-84.
49. Trauth, E.M., Farwell, D.W. and Lee, D. (1993) 'The IS expectation gap: industry expectations versus academic preparation', MIS Quarterly, Vol. 17, No. 3, pp.293-307.
50. Tsai, H.P., Compeau, D. and Haggerty, N. (2004) 'A cognitive view of how IT professionals update their technical skills', Proceedings of ACM SIGMIS, pp.70-73.