-
1
-
-
0027620912
-
The patient satisfaction process: Moving toward a comprehensive model
-
Strasser, S., Aharony, L. Greenberger, D. (1993) The patient satisfaction process: moving toward a comprehensive model. Medical Care Review, 50 (2 219 248.
-
(1993)
Medical Care Review
, vol.50
, Issue.2
, pp. 219-248
-
-
Strasser, S.1
Aharony, L.2
Greenberger, D.3
-
2
-
-
0028085257
-
Patient satisfaction: A valid concept?
-
Williams, B. (1994) Patient satisfaction: a valid concept? Social Science and Medicine, 38, 509 516.
-
(1994)
Social Science and Medicine
, vol.38
, pp. 509-516
-
-
Williams, B.1
-
3
-
-
0034671194
-
The characteristics of patient satisfaction measures
-
Hudak, P. L. Wright, J. G. (2000) The characteristics of patient satisfaction measures. Spine, 24, 3167 3177.
-
(2000)
Spine
, vol.24
, pp. 3167-3177
-
-
Hudak, P.L.1
Wright, J.G.2
-
4
-
-
38349080864
-
Measuring patient assessments of the quality of outpatient care: A systematic review
-
Säilä, T., Mattila, E., Kaila, M., Aalto, P. Kaunonen, M. (2008) Measuring patient assessments of the quality of outpatient care: a systematic review. Journal of Evaluation in Clinical Practice, 14 (1 148 154.
-
(2008)
Journal of Evaluation in Clinical Practice
, vol.14
, Issue.1
, pp. 148-154
-
-
Säilä, T.1
Mattila, E.2
Kaila, M.3
Aalto, P.4
Kaunonen, M.5
-
5
-
-
0020067673
-
Toward a theory of patient satisfaction
-
Linder-Pelz, S. (1982) Toward a theory of patient satisfaction. Social Science and Medicine, 16, 577 582.
-
(1982)
Social Science and Medicine
, vol.16
, pp. 577-582
-
-
Linder-Pelz, S.1
-
6
-
-
0020930093
-
Patient satisfaction in primary health care: A literature review and analysis
-
Pascoe, G. C. (1983) Patient satisfaction in primary health care: a literature review and analysis. Evaluation and Program Planning, 6 (3-4 185 210.
-
(1983)
Evaluation and Program Planning
, vol.6
, Issue.34
, pp. 185-210
-
-
Pascoe, G.C.1
-
7
-
-
4043076465
-
Understanding the meaning of satisfaction with treatment outcome
-
Hudak, P. L., McKeever, P. D. Wright, J. G. (2004) Understanding the meaning of satisfaction with treatment outcome. Medical Care, 42 (8 718 725.
-
(2004)
Medical Care
, vol.42
, Issue.8
, pp. 718-725
-
-
Hudak, P.L.1
McKeever, P.D.2
Wright, J.G.3
-
8
-
-
0036723175
-
The meaning of 'satisfaction' for people with dermatological problems: Re-assessing qualitative approaches in health psychology
-
Collins, K. Nicolson, P. (2002) The meaning of 'satisfaction' for people with dermatological problems: re-assessing qualitative approaches in health psychology. Journal of Health Psychology, 7 (5 615 629.
-
(2002)
Journal of Health Psychology
, vol.7
, Issue.5
, pp. 615-629
-
-
Collins, K.1
Nicolson, P.2
-
12
-
-
33745880388
-
Can patients assess the quality of health care
-
Coulter, A. (2006) Can patients assess the quality of health care. British Medical Journal, 333, 1 2.
-
(2006)
British Medical Journal
, vol.333
, pp. 1-2
-
-
Coulter, A.1
-
13
-
-
14844352545
-
Patients' evaluations of the quality of care: Influencing factors and the importance of engagement
-
Staniszewska, S. Henderson, L. (2005) Patients' evaluations of the quality of care: influencing factors and the importance of engagement. Journal of Advanced Nursing, 49 (5 530 537.
-
(2005)
Journal of Advanced Nursing
, vol.49
, Issue.5
, pp. 530-537
-
-
Staniszewska, S.1
Henderson, L.2
-
14
-
-
0033069291
-
The concepts of expectations and satisfaction: Do they capture the way patients evaluate their care
-
Staniszewska, S. Ahmed, L. (1999) The concepts of expectations and satisfaction: do they capture the way patients evaluate their care. Journal of Advanced Nursing, 29 (2 364 372.
-
(1999)
Journal of Advanced Nursing
, vol.29
, Issue.2
, pp. 364-372
-
-
Staniszewska, S.1
Ahmed, L.2
-
15
-
-
0030781784
-
Patient satisfaction: A review of issues and concepts
-
Sitzia, J. Wood, N. (1997) Patient satisfaction: a review of issues and concepts. Social Science and Medicine, 45 (12 1829 1843.
-
(1997)
Social Science and Medicine
, vol.45
, Issue.12
, pp. 1829-1843
-
-
Sitzia, J.1
Wood, N.2
-
16
-
-
0034892723
-
A new, brief questionnaire (PEQ) developed in primary health care for measuring patients' experience of interaction, emotion and consultation outcome
-
Steine, S., Finset, A. Laerum, E. (2001) A new, brief questionnaire (PEQ) developed in primary health care for measuring patients' experience of interaction, emotion and consultation outcome. Family Practice, 18 (4 410 418.
-
(2001)
Family Practice
, vol.18
, Issue.4
, pp. 410-418
-
-
Steine, S.1
Finset, A.2
Laerum, E.3
-
18
-
-
0034097460
-
Assessing quality in qualitative research
-
Mays, N. Pope, C. (2000) Assessing quality in qualitative research. British Medical Journal, 320, 50 52.
-
(2000)
British Medical Journal
, vol.320
, pp. 50-52
-
-
Mays, N.1
Pope, C.2
|