The political payoff from performance target systems: No-brainer or no-gainer?

Journal of Public Administration Research and Theory

Volumn 20, Issue SUPPL. 2, 2010, Pages

  Hood, Christopher ^a   Dixon, Ruth ^a  

^a UNIVERSITY OF OXFORD   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 77954362858     PISSN: 10531858     EISSN: 14779803     Source Type: Journal    
DOI: 10.1093/jopart/muq022     Document Type: Article

References (61)

1. Andrews, Rhys, George A. Boyne, Jennifer Law, and Richard M. Walker. 2008. Organizational strategy, external regulation and public service performance. Public Administration 86:185-203.
2. Barber, Michael. 2007. Instruction to deliver: Tony Blair, public services and the challenge of achieving targets. London: Politico's.
3. Behn, Robert D. 2003. Why measure performance? Different purposes require different measures. Public Administration Review 63:586-606.
4. Bevan, Gwyn, and Christopher Hood. 2006. What's measured is what matters: Targets and gaming in healthcare in England. Public Administration 84:517-538
5. Blainey, Geoffrey. 1988. The causes of war, 3rd ed. New York: Free Press.
6. Boston, Jonathan. 1995. The state under contract. Wellington, New Zealand: Bridget Williams.
7. Boyne, George, and Alex A. Chen. 2006. Performance targets and public service improvement. Journal of Public Administration Research and Theory 17:455-477
8. Boyne, George A., Oliver James, Peter John, and Nicolai Petrovsky. 2010. Does public service performance affect top management turnover? Journal of Public Administration Research and Theory 20(Supp 2):i261-i79.
9. Chief Secretary to the Treasury 1998a. Modern public services for Britain: Investing in reform. Comprehensive spending review: New Public Spending Plans 1999-2002. London: HMSO.
10. 1998b. Public services for the future: Modernisation, reform, accountability. Comprehensive spending review: Public Service Agreements 1999-2002. London: HMSO.
11. Clarke, Harold D., Nitish Dutt, and Jonathan Rapkin. 1997. Conversations in context: The (Mis)measurement of value change in advanced industrial societies. Political Behaviour 19 (1):19-39. (Pubitemid 127338232)
12. Cobb, Roger, and Charles Elder. 1972. Participation in American politics: The dynamics of agendabuilding. Boston: Allyn and Bacon.
13. Crittenden, Kathleen S., and Richard J. Hill. 1971. Coding reliability and validity of interview data. American Sociological Review 36:1073-1080
14. Deming, W. Edwards. 2000. The new economics for industry, government, education, 2nd ed. Boston, MA: MIT Press.
15. Department of Children Schools and Families. 2007. Autumn Performance Report 2007. Achievement against public service agreement targets. London: HMSO.
16. Department of Health. 2006a. Departmental Annual Report 2006. London: HMSO.
17. -. 2006b. National media coverage of public health issues and the NHS. http://www.dh.gov.uk/en/FreedomOfInformation/ Freedomofinformationpublicationschemefeedback/Classesofinformation/ Communicationsresearch/DH-4130120 (accessed May 2010).
18. Dixit, Avinash. 2002. Incentives and organizations in the public sector: An Interpretative Review. The Journal of Human Resources 37:696-727.
19. Downs, Anthony. 1957. An economic theory of democracy. New York: Harper and Row.
20. Fiorina, Morris P. 1981. Retrospective voting in American elections. New Haven, CT: Yale Univ. Press.
21. Glimcher, Paul W., and Aldo Rustichini. 2004. Neuroeconomics: The consilience of brain and decision. Science 306:447-452
22. Heath, Anthony F., Roger M. Jowell, and John K. Curtice. 2001. The rise of New Labour: Party policies and voter choices. Oxford: OUP.
23. Heckman, James J., Carolyn Heinrich, and Jeffrey A. Smith. 2002. The performance of performance
24. standards. National Bureau of Economic Research Working Paper No. 9002. http://www.nber.org/papers/w9002 (accessed May 2010).
25. Hindmoor, Andrew. 2004. New Labour at the centre: Constructing political space. Oxford: Oxford Univ. Press.
26. Hinich, Melvin J., and Peter C. Ordeshook. 1970. Plurality maximization vs vote maximization: a spatial analysis with variable participation. American Political Science Review 64:772-791
27. Hood, Christopher. 2006. Gaming in targetworld: The targets approach to managing British public services. Public Administration Review 66:515-521
28. Hood, Christopher, and Michael Jackson. 1991. Administrative argument. Aldershot, UK: Dartmouth.
29. Ipsos MORI. 2008. Importance of key issues to voting and political trends. http://www.ipsos-mori.com/researchspecialisms/socialresearch/specareas/ politics/trends.aspx (accessed May 2010).
30. James, Oliver. 2004. The UK core executive's use of public service agreements as a tool of governance. Public Administration 82:397-419.
31. James, Oliver, and Peter John. 2007. Public management performance information and electoral support for incumbent English local governments. Journal of Public Administration Research and Theory 17:567-580
32. Johnson, Carole, and Colin Talbot. 2007. The UK Parliament and performance: Challenging or challenged? International Review of Administrative Sciences 73:113-131
33. Kahneman, Daniel, and Amos Tversky. 1979. Prospect theory: An analysis of decision under risk. Econometrica 47:263-291
34. Kelman, Steven J. 2006. Improving service delivery performance in the United Kingdom: Organization theory perspectives on central intervention strategies. Journal of Comparative Policy Analysis 8:393-419.
35. Krippendorf, Klaus. 1980. Content analysis: An introduction to its methodology. Beverly Hills, CA: Sage.
36. Lacy, Stephen, and Daniel Riffe. 1996. Sampling error and selecting intercoder reliability samples for nominal content categories. Journalism and Mass Communications Quarterly 73:963-973
37. Lau, Richard R. 1985. Two explanations for negativity effects in political behaviour. American Journal of Political Science 29:119-138
38. Laudan, Larry. 1971. William Whewell on the consilience of inductions. The Monist 55:368-391
39. Laver, Michael, and Norman Schofield. 1990. Multiparty government. Oxford: Oxford Univ. Press.
40. Liaison Committee. 2003. Annual Report for 2002. London: Stationery Office.
41. Marnoch, Gordon. 2008. A review of empirical research on politicians' behaviour as end-users of
42. performance metrics ESRC Public Services Programme Discussion Paper no. 0809. ESRC Public Services Programme.
43. Mayhew, Les and Smith David. 2006. Using queuing theory to analyze completion times in accident and emergency departments in the light of the government 4-hour target. Actuarial Research Paper No. 177. London: Faculty of Actuarial Science and Insurance, Cass Business School.
44. Moynihan, Donald. 2008. The dynamics of performance management. Washington, DC: Georgetown Univ. Press.
45. OECD Economic Surveys. 1998. United Kingdom. Paris: OECD.
46. -. 2000. United Kingdom. Paris: OECD.
47. -. 2002. United Kingdom. Paris: OECD.
48. -. 2004. United Kingdom. Paris: OECD.
49. -. 2005. United Kingdom. Paris: OECD.
50. Pollitt, Christopher. 2006. Performance information for democracy. The missing link? Evaluation 12:38-55.
51. Propper, Carol, Matt Sutton, Carolyn Whitnall, and Frank Windmeijer. 2008. Did 'targets and terror' reduce waiting times in England for hospital care? The B.E. Journal of Economic Analysis and Policy 8:1863, Article 5.
52. Riffe, Daniel, and Alan Freitag. 1997. A content analysis of content analyses: Twenty-five years of journalism quarterly. Journalism and Mass Communications Quarterly 74:873-882 (Pubitemid 127342897)
53. Ruse, Michael. 1979. Falsifiability, consilience, and systematics. Systematic Zoology 28:530-536
54. Sanders, David. 2005. Popularity function forecasts for the 2005 UK general election. British Journal of Politics and International Relations 7:174-190
55. Sattler, Thomas, John R. Freeman, and Patrick T. Brandt. 2008. Political accountability and the room to maneuver: A search for a causal chain. Comparative Political Studies 41:1212-1239
56. Schlesinger, Joseph A. 1991. Political parties and the winning of office. Univ. of Michigan Press.
57. Seldon, Anthony. 2004. Blair. London: Free Press.
58. Soroka, Stuart N. 2006. Good news and bad news: Asymmetric responses to economic information. The Journal of Politics 68:372-385
59. van de Walle, Steven and Tony Bovaird. 2007. Making better use of information to drive improvement in local public services: A report for the audit commission. Birmingham, UK: School of Public Policy, Birmingham. http://epapers.bham.ac.uk/33/(accessed May 2010).
60. von Neumann, John. 1928. Zur Theorie der Gesellschaftsspiele. Mathematische Annalen 100:295-300.
61. Whewell, William. 1840. (2nd ed. 1847). The philosophy of the inductive sciences: Founded upon their history. London: J.W. Parker. (2nd edition reprinted 2007. Whitefish, MT: Kessinger).