Indicators and quality specifications for strategic and support processes related to the clinical laboratory: Four years' experience

Clinical Chemistry and Laboratory Medicine

Volumn 48, Issue 7, 2010, Pages 1015-1019

  Ruiz, Rosa ^a   Llopis, M Antònia ^b   Biosca, Carme ^c   Trujillo, Gloria ^d   Llovet, M Isabel ^e   Tarrés, Ester ^f   Ibarz, Mercè ^g   Alsina, M Jesus ^b   Alvarez, Virtudes ^b   Busquets, Glòria ^h   Doménech, M Vicenta ⁱ   Figueres, Carme ^j   Minchinela, Joana ^b   Pastor, Rosa M ^k   Perich, Carmen ^j   Ricós, Carmen ^l   Sansalvador, Mireia ^d   Simón, Margarita ^m  

^a Laboratori Clinic l'Hospitalet   (Spain)

^b ICS Metropolitana Nord   (Spain)

^c ICS Metropolitana Nord   (Spain)

^d Laboratori Clínic Bages ICS Catalunya Central   (Spain)

^e HOSPITAL VERGE DE LA CINTA   (Spain)

^f ICS Catalunya Central   (Spain)

^g HOSPITAL ARNAU DE VILANOVA   (Spain)

^h ICS Girona   (Spain)

ⁱ Laboratori Clinic Manso   (Spain)

^j Laboratori Clinic Bon Pastor   (Spain)

^k HOSPITAL UNIVERSITARI JOAN XXIII   (Spain)

^l HOSPITAL UNIVERSITARI VALL D HEBRON   (Spain)

^m ICS Catalunya Central   (Spain)

more..

Author keywords

laboratory processes; quality indicators; quality specifications; quality system

Indexed keywords

ACHIEVEMENT; ARTICLE; CLINICAL LABORATORY; EVOLUTION; HEALTH CARE QUALITY; PATIENT SATISFACTION; PRIORITY JOURNAL; QUALITY CONTROL;

CLINICAL LABORATORY TECHNIQUES; HUMANS; PATIENT SATISFACTION; QUALITY INDICATORS, HEALTH CARE;

EID: 77954232862     PISSN: 14346621     EISSN: 14374331     Source Type: Journal    
DOI: 10.1515/CCLM.2010.229     Document Type: Article

References (4)

1. AENOR. Gúa para la implantación de sistemas de indicadores. Sistemas de gestión de la calidad. UNE 66175, Asociación Española de Normalización, Madrid 2003.
2. Kenny D, Fraser CG, Hyltoft Petersen P, Kallner A. Strategies to set global analytical quality specifications in laboratory medicine - consensus agreement. Scand J Clin Lab Invest 1999; 59:585.
3. Ricós C, Biosca C, Ibarz M, Minchinela J, Llopis MA, Perich C, et al. Quality indicators and specifications for strategic and support processes in laboratory medicine. Clin Chem Lab Med 2008;46:1189-1194
4. Alsina MJ, Alvarez V, Biosca C, Domenech MV, Ibarz M, Minchinela J, et al. Quality indicators and specifications for key processes in clinical laboratories: a preliminary experience. Clin Chem Lab Med 2007;45:672-677