Quality indicators and specifications for strategic and support processes in laboratory medicine

Clinical Chemistry and Laboratory Medicine

Volumn 46, Issue 8, 2008, Pages 1189-1194

  Ricós, Carmen ^a   Biosca, Carme ^b   Ibarz, Mercè ^c   Minchinela, Joana ^d   Llopis, Ma Antonia ^d   Perich, Carmen ^e   Alsina, Ma Jesus ^d   Alvarez, Virtudes ^f   Doménech, Ma Vicenta ^g   Pastor, Rosa Ma ^h   Sansalvador, Mireia ⁱ   Isern, Gloria Trujillo ⁱ   Navarro, Conrad Vilanova ^j  

^a HOSPITAL UNIVERSITARI VALL D HEBRON   (Spain)

^b HOSPITAL UNIVERSITARI GERMANS TRIAS I PUJOL   (Spain)

^c HOSPITAL ARNAU DE VILANOVA   (Spain)

^d Lab Clin Barcelones N V Orient   (Spain)

^e Laboratori Clinic Bon Pastor   (Spain)

^f Laboratori Clinic l'Hospitalet   (Spain)

^g Laboratori Clinic Manso   (Spain)

^h HOSPITAL UNIVERSITARI JOAN XXIII   (Spain)

ⁱ Laboratori Clínic Bages ICS Catalunya Central   (Spain)

^j ICS   (Spain)

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Author keywords

Laboratory processes; Quality indicator; Quality management; Quality specification

Indexed keywords

ARTICLE; CLINICAL LABORATORY; GOOD LABORATORY PRACTICE; HEALTH CARE QUALITY; LABORATORY PERSONNEL; LABORATORY TEST; PRIORITY JOURNAL; QUALITY CONTROL; STAFF TRAINING;

CHEMISTRY, CLINICAL; HUMANS; LABORATORIES; MAINTENANCE; PATIENT SATISFACTION; PERSONNEL MANAGEMENT; QUALITY INDICATORS, HEALTH CARE; RISK MANAGEMENT;

EID: 50249142508     PISSN: 14346621     EISSN: 14374331     Source Type: Journal    
DOI: 10.1515/CCLM.2008.225     Document Type: Article

References (3)

1. Alsina MJ, Alvarez V, Biosca C, Doménech MV, Ibarz M, Minchinela J, et al. Quality indicators and specifications for key processes in clinical laboratories: a preliminary experience. Clin Chem Lab Med 2007;45:672-7.
2. Westgard JO. The six-sigma calculators. 2003; http://www.westgard.com/ SixSigCalc.htm.
3. Westgard JO. Six sigma quality. Design and control. Madison, WI: Westgard QC Inc, 2006.