The standard of user-centered design and the standard definition of usability: Analyzing ISO 13407 against ISO 9241-11

ACM International Conference Proceeding Series

Volumn 46, Issue , 2003, Pages 53-60

  Jokela, Timo ^a   Iivari, Netta ^a   Matero, Juha ^b   Karukka, Minna ^b  

^a UNIVERSITY OF OULU   (Finland)

^b NOKIA RESEARCH CENTER   (United States)

Author keywords

Human centered design; Standards; Usability; Usability engineering; User centered design

Indexed keywords

HUMAN-CENTERED DESIGN; HUMAN-CENTERED DESIGNS; ISO 9241; STANDARD DEFINITIONS; USER CENTERED DESIGNS; USER GOALS;

DESIGN; HUMAN COMPUTER INTERACTION; KNOWLEDGE MANAGEMENT; STANDARDS;

USABILITY ENGINEERING;

EID: 77953852690     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (18)

1. ANSI. Common Industry Format for Usability Test Reports., NCITS 354-2001, 2001.
2. Bevan, N., Quality in use: Incorporating human factors into the software engineering lifecycle. In ISESS, (1997), 533-552.
3. Bevan, N., Claridge, N., Maguire, M. and Athousaki, M., Specifying and evaluating usability requirements using the Common Industry Format: Four case studies. In IFIP 17th World Computer Conference 2002-TC 13 Stream on Usability: Gaining a Competitive Edge, (Montreal, Canada, 2002), Kluwer Academic Publishers, 133-148.
4. Beyer, H. and Holtzblatt, K. Contextual Design: Defining Customer-Centered Systems. Morgan Kaufmann Publishers, San Francisco, 1998.
5. Cooper, A. and Saffo, P. The Inmates are Running the Asylum: Why High Tech Products Drive Us Crazy and How To Restore The Sanity. Sams, 1999.
6. Earthy, J. V., Sherwood-Jones, B. and Bevan, N., The Improvement of human-centred processes-facing the challenge and reaping the benefit of ISO 13407. In International Journal of Human Computer Studies, (2001), 553-586.
7. Hakiel, S., Delivering ease of use. In Computing & Control Engineering Journal, (1997).
8. Hix and Hartson Developing User Interfaces: Ensuring Usability Through Product & Process. John Wiley & Sons, 1993.
9. ISO/IEC. 13407 Human-Centred Design Processes for Interactive Systems, ISO/IEC 13407: 1999 (E), 1999.
10. ISO/IEC. 9126 Software Product Quality-Quality Model, ISO/IEC 9126: 2000 (E), 2000.
11. ISO/IEC. 9241-14 Ergonomic requirements for office work with visual display terminals (VDT)s-Part 14 Menu dialogues, ISO/IEC 9241-14: 1998 (E), 1998.
12. Jokela, T., Making User-Centred Design Common Sense: Striving for an Unambiguous and Communicative UCD Process Model. In NordiCHI 2002, (Aarhus, Denmark, 2002), ACM, 19-26.
13. Jokela, T. and Iivari, N., Systematic Determination of Quantitative Usability Requirements. In to be published in the proceedings of HCI International 2003, (Crete, 2003).
14. Maguire, M. Methods to support human-centred design. International Journal of Human-Computer Studies, 55 (4), 2001. 587-634.
15. Mayhew, D. J. The Usability Engineering Lifecycle. Morgan Kaufman, San Fancisco, 1999.
16. Nielsen, J. Usability Engineering. Academic Press, Inc., San Diego, 1993.
17. Rosson, M. B. and Carroll, J. M. Usability Engineering. Scenario-Based Development of Human-Computer Interaction. Morgan Kaufmann Publishers, 2002.
18. Vredenburg, K., Isensee, S. and Righi, C. User-Centred Design. An Integrated Approach. Prentice Hall, Upper Saddle River, 2002.