What empowers individuals and teams in project settings? A critical incident analysis

Engineering, Construction and Architectural Management

Volumn 17, Issue 1, 2010, Pages 9-20

  Morgan Tuuli, Martin ^a   Rowlinson, Steve ^b  

^a UNIVERSITY OF WESTMINSTER   (United Kingdom)

^b UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

Critical incident technique; Empowerment; Project teams; Team working; Trust

Indexed keywords

CRITICAL INCIDENT TECHNIQUE; PAPER-TYPE; PROJECT TEAM; RESEARCH PAPERS; TEAM WORKING;

JOB ANALYSIS; PAPER PRODUCTS;

RESEARCH;

EID: 77953679974     PISSN: 09699988     EISSN: None     Source Type: Journal    
DOI: 10.1108/09699981011011285     Document Type: Article

References (33)

1. Anderson, L. and Wilson, S. (1997), “Critical incident technique”, in Whetzel, D.L. and Wheaton, G.R. (Eds), Applied Measurement Methods in Industrial Psychology, Davies-Black, Palo Alto, CA.
2. Bandura, A. (2001), “Social cognitive theory: an agentic perspective”, Annual Review of Psychology, Vol. 52 No. 1, pp. 1-26.
3. Borgen, W.A. and Amundson, N.E. (1984), The Experience of Unemployment, Nelson Canada, Toronto.
4. Butterfield, L.D., Borgen, W.A., Amundson, N.E. and Maglio, A.-S.T. (2005), “Fifty years of the critical incident technique: 1954-2004 and beyond”, Qualitative Research, Vol. 5 No. 4, pp. 475-97.
5. Campbell, C.R. and Martinko, M.J. (1998), “An integrative attributional perspective of empowerment and learned helplessness: a multimethod field study”, Journal of Management, Vol. 24 No. 2, pp. 173-200.
6. Conger, J.A. and Kanungo, R.N. (1988), “The empowerment process: integrating theory and practice”, Academy of Management Review, Vol. 13 No. 3, pp. 471-82.
7. Dainty, A.R.J., Bryman, A. and Price, A.D.F. (2002), “Empowerment within the UK construction sector”, Leadership and Organization Development Journal, Vol. 23 Nos 5/6, pp. 333-42.
8. de Saram, D.D., Ahmed, S.M. and Anson, M. (2004), “Suitability of the critical incident technique to measure quality of construction coordination”, Journal of Management in Engineering, Vol. 20 No. 3, pp. 97-109.
9. Flanagan, J.C. (1954), “The critical incident technique”, Psychological Bulletin, Vol. 51 No. 4, pp. 327-58.
10. Greasley, K., Bryman, A., Dainty, A., Price, A.D.F. and Soetanto, R. (2008), “Understanding empowerment from an employee perspective: what does it mean and do they want it?”, Team Performance Management, Vol. 14 Nos 1/2, pp. 39-55.
11. Greasley, K., Bryman, A., Dainty, A.R.J., Price, A.D.F., Soetanto, R. and King, N. (2005), “Employee perceptions of empowerment”, Employee Relations, Vol. 27 No. 4, pp. 354-68.
12. Hammuda, I. and Dulaimi, M.F. (1997), “The theory and application of empowerment in construction: a comparative study of different approaches to empowerment in construction, services and manufacturing industries”, International Journal of Project Management, Vol. 15 No. 5, pp. 289-96.
13. Hofstede, G. (1980), Culture's Consequences: International Differences in Work-related Values, Sage, Beverly Hills, CA.
14. Kaulio, M.A. (2008), “Project leadership in multi-project settings: findings from a critical incident study”, International Journal of Project Management, Vol. 26 No. 4, pp. 338-47.
15. Liden, R.C. and Arad, S. (1996), “A power perspective of empowerment and work groups: implications for human resources management research”, in Ferris, G.R. (Ed.), Research in Personnel and Human Resources Management, JAI Press, London.
16. Liu, A.M.M., Chiu, W.M. and Fellows, R. (2007), “Enhancing commitment through work empowerment”, Engineering, Construction and Architectural Management, Vol. 14 No. 6, pp. 568-80.
17. M4I (2000), “A commitment to people ‘our biggest asset’”, Report of the Movement for Innovation (M4I) Working Group on “Respect for People”, M4I, London.
18. McCracken, G. (1988), The Long Interview, Sage, Newbury Park, CA.
19. McCrae, R.R. (1987), “Creativity, divergent thinking, and openness to experience”, Journal of Personality and Social Psychology, Vol. 52 No. 6, pp. 1258-65.
20. Newcombe, R. (1996), “Empowering the construction project team”, International Journal of Project Management, Vol. 14 No. 2, pp. 75-80.
21. Robbins, T.L., Crino, M.D. and Fredendall, L.D. (2002), “An integrative model of the empowerment process”, Human Resource Management Review, Vol. 12 No. 3, pp. 419-43.
22. Ruben, B. (1993), “What patients remember: a content analysis of critical incidents in health care”, Health Communication, Vol. 5 No. 2, pp. 99-112.
23. Rudolph, H.R. and Peluchette, J.V. (1993), “The power gap: is sharing or accumulating power the answer?”, Journal of Applied Business Research, Vol. 9 No. 3, pp. 12-20.
24. Ryan, R.M. and Deci, E.L. (2000), “Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being”, American Psychologist, Vol. 55 No. 1, pp. 68-78.
25. Seibert, S.E., Silver, S.R. and Randolph, W.A. (2004), “Taking empowerment to the next level: a multiple-level model of empowerment, performance, and satisfaction”, Academy of Management Journal, Vol. 47 No. 3, pp. 332-49.
26. So, Y.L. and Walker, A. (2006), Explaining Guanxi: The Chinese Business Network, Routledge, London.
27. Spreitzer, G.M. (1997), “Toward a common ground in defining empowerment”, in Pasmore, W.A. and Woodman, R.W. (Eds), Research in Organizational Change and Development, JAI Press, Oxford.
28. Spreitzer, G.M. and Doneson, D. (2008), “Musings on the past and future of employee empowerment”, in Cummings, T. (Ed.), Handbook of Organization Development, Sage, Los Angeles, CA.
29. Spreitzer, G.M. and Quinn, R.E. (2001), A Company of Leaders: Five Disciplines for Unleashing the Power in Your Workforce, 1st ed., Jossey-Bass, San Francisco, CA.
30. Tuuli, M.M. and Rowlinson, S. (2009), “Empowerment in project teams: a multilevel examination of the job performance implications”, Construction Management & Economics, Vol. 27 No. 5, pp. 473-98.
31. Williams, T.M. (1997), “Empowerment vs risk management?”, International Journal of Project Management, Vol. 15 No. 4, pp. 219-22.
32. Woolsey, L.K. (1986), “The critical incident technique: an innovative qualitative method of research”, Canadian Journal of Counselling, Vol. 20 No. 4, pp. 242-54.
33. Zimmerman, M.A. (1990), “Taking aim on empowerment research: on the distinction between individual and psychological conceptions”, American Journal of Community Psychology, Vol. 18 No. 1, pp. 169-77.