Evaluating task-technology fit and user performance for an electronic health record system

International Journal of Healthcare Technology and Management

Volumn 11, Issue 1-2, 2010, Pages 50-65

  El Gayar, Omar F ^a   Deokar, Amit V ^a   Wills, Matthew J ^a  

^a DAKOTA STATE UNIVERSITY   (United States)

Author keywords

Electronic health record; Performance impact; Task technology fit; User evaluation

Indexed keywords

COMPUTER SYSTEM; ELECTRONIC MEDICAL RECORD; EVALUATION RESEARCH; HEALTH CARE PERSONNEL; HOSPITAL INFORMATION SYSTEM; HUMAN COMPUTER INTERACTION; INFORMATION TECHNOLOGY; JOB PERFORMANCE; PERFORMANCE MEASUREMENT SYSTEM; REVIEW; SELF REPORT; VALIDATION PROCESS;

EID: 77952650457     PISSN: 13682156     EISSN: None     Source Type: Journal    
DOI: 10.1504/IJHTM.2010.033274     Document Type: Review

References (45)

1. Ajzen, I. and Fishbein, M. (1980) Understanding Attitudes and Predicting Social Behavior, Prentice-Hall, Englewood Cliffs, NJ.
2. Al-Gahtani, S.S. (2001) 'The applicability of TAM outside North America: an empirical test in the United Kingdom', Information Resources Management Journal, Vol.14, No.3, pp.37-46.
3. Bandura, A. (1977) 'Self-efficacy: toward a unifying theory of behavioral change', Psychological Review, Vol.84, No.2, pp.191-215.
4. Bandura, A. (1986) Social Foundations of Thought and Action: A Social Cognitive Theory, Prentice-Hall, Englewood Cliffs, NJ.
5. Chin, W.W. (1998a) 'Commentary: issues and opinion on structural equation modeling', MIS Quarterly, Vol.22, No.1, pp.7-16.
6. Chin, W.W. (1998b) 'The partial least squares approach for structural equation modelling', in Marcoulides, G.A. (Ed.): Modern Methods for Business Research, Lawrence Erlbaum Associates, Hillsdale, NJ, p.448.
7. Compeau, D.R. and Higgins, C.A. (1995a) 'Application of social cognitive theory to training for computer skills', Information Systems Research, Vol.6, No.2, pp.118-143.
8. Compeau, D.R. and Higgins, C.A. (1995b) 'Computer self-efficacy - development of a measure and initial test', MIS Quarterly, Vol.19, No.2, pp.189-211.
9. Cronbach, L. (1951) 'Coefficient alpha and the internal structure of tests', Psychometrika, Vol.16, pp.297-334.
10. Davis, F.D. (1989) 'Perceived usefulness, perceived ease of use, and user acceptance of information technology', MIS Quarterly, Vol.13, No.3, pp.319-340.
11. DesRoches, C.M., Campbell, E.G., Rao, S.R., Donelan, K., Ferris, T.G., Jha, A., Kaushal, R., Levy, D.E., Rosenbaum, S., Shields, A.E. and Blumenthal, D. (2008) 'Electronic health records in ambulatory care: a national survey of physicians', The New England Journal of Medicine, Vol.359, No.1, pp.50-60.
12. Dishaw, M.T. and Strong, D.M. (1999) 'Extending the technology acceptance model with task-technology fit constructs', Information and Management, Vol.36, No.1, p.9.
13. Ferratt, T.W. and Vlahos, G.E. (1998) 'An investigation of task-technology fit for managers in Greece and the US', European Journal of Information Systems, Vol.7, No.2, p.123.
14. Fishbein, M. and Ajzen, I. (1975) Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research, Addison-Wesey, Reading, MA.
15. Fornell, C. and Larcker, D.F. (1981) 'Structural equation models with unobservable variables and measurement error - algebra and statistics', Journal of Marketing Research, Vol.18, No.3, pp.382-388.
16. Gefen, D., Straub, D. and Boudreau, M.C. (2000) 'Structural equation modeling and regression: guidelines for research practice', Communication of the AIS, Vol.4, No.7, pp.1-76.
17. Gefen, D. and Straub, D. (2005) 'A practical guide to factorial validity using PLS-GRAPH: tutorial and annotated example', Communication of the AIS, Vol.16, pp.91-109.
18. Goodhue, D.L. (1988) 'IS attitudes: toward theoretical and definition clarity', DataBase, Vol.19, Nos. 3-4, pp.6-15.
19. Goodhue, D.L. (1995) 'Understanding user evaluations of information systems', Management Science, Vol.41, No.12, p.1827.
20. Goodhue, D.L. (1998) 'Development and measurement validity of a task-technology fit instrument for user evaluations of information systems', Decision Sciences, Vol.29, No.1, p.105.
21. Goodhue, D.L., Klein, B.D. and March, S.T. (2000) 'User evaluations of IS as surrogates for objective performance', Information and Management, Vol.38, No.2, p.87.
22. Goodhue, D.L. and Thompson, R.L. (1995) 'Task-technology fit and individual performance', MIS Quarterly, Vol.19, No.2, p.213.
23. Hair, J.F., Black, B., Babin, B., Anderson, R.E. and Tatham, R.L. (2006) Multivariate Data Analysis, 6th ed., Prentice-Hall, Upper Saddle River, NJ, p.928.
24. Junglas, I., Abraham, C. and Watson, R.T. (2008) 'Task-technology fit for mobile locatable information systems', Decision Support Systems, Vol.45, No.4, p.1046.
25. Kilmon, C., Fagan, M.H., Pandey, V. and Belt, T. (2008) 'Using the task technology fit model as a diagnostic tool for electronic medical record evaluation', Issues in Information Systems, Vol.9, p.2.
26. Klopping, I. and McKinney, E. (2004) 'Extending the technology acceptance model and the task-technology fit model to consumer e-commerce', Information Technology, Learning, and Performance Journal, Vol.22, No.1, p.35.
27. Lin, T-C. and Huang, C-C. (2008) 'Understanding knowledge management system usage antecedents: an integration of social cognitive theory and task technology fit', Information and Management, Vol.45, No.6, p.410.
28. Mathieson, K. and Keil, M. (1998) 'Beyond the interface: ease of use and task/technology fit', Information and Management, Vol.34, No.4, p.221.
29. Miller, N.E. and Dollard (1941) Social Learning and Limitation, Yale University Press, New Haven.
30. Nunnally, J.C. (1978) Psychometric Theory, 2nd ed., McGraw-Hill, New York.
31. Pagani, M. (2006) 'Determinants of adoption of high speed data services in the business market: evidence for a combined technology acceptance model with task technology fit model', Information and Management, Vol.43, No.7, p.847.
32. Shirani, A.I., Tafti, M.H.A. and Affisco, J.F. (1999) 'Task and technology fit: a comparison of two technologies for synchronous and asynchronous group communication', Information and Management, Vol.36, No.3, p.139.
33. Straub, D.W. (1989) 'Validating instruments in MIS research', MIS Quarterly, Vol.13, No.2, pp.147-169.
34. Straub, D.W., Boudreau, M-C. and Gefen, D. (2004) 'Validation guidelines for IS positivist research', Communications of the AIS, Vol.13, No.24, pp.380-427.
35. Taylor, S. and Todd, P.A. (1995) 'Understanding information technology usage - a test of competing models', Information Systems Research, Vol.6, No.2, pp.144-176.
36. Teo, T.S.H. and Men, B. (2008) 'Knowledge portals in Chinese consulting firms: a task-technology fit perspective', European Journal of Information Systems, Vol.17, No.6, p.557.
37. Thompson, R.L., Higgins, C.A. and Howell, J.M. (1991) 'Personal computing - toward a conceptual-model of utilization', MIS Quarterly, Vol.15, No.1, pp.125-143.
38. Triandis, H.C. (1977) Interpersonal Behavior, Brooke Cole, Monterey, CA.
39. Venkatesh, V. and Bala, H. (2008) 'Technology acceptance model 3 and a research agenda on interventions', Decision Sciences, Vol.39, No.2, pp.273-315.
40. Venkatesh, V. and Davis, F.D. (2000) 'A theoretical extension of the technology acceptance model: four longitudinal field studies', Management Science, Vol.46, No.2, pp.186-204.
41. Venkatesh, V., Morris, M.G., Davis, G.B. and Davis, F.D. (2003) 'User acceptance of information technology: toward a unified view', MIS Quarterly, Vol.27, No.3, pp.425-478.
42. Vlahos, G.E., Ferratt, T.W. and Knoepfle, G. (2004) 'The use of computer-based information systems by German managers to support decision making', Information and Management, Vol.41, No.6, p.763.
43. Wills, M.J., El-Gayar, O.F. and Deokar, A.V. (2009) 'Evaluating the technology acceptance model, task-technology fit, and user performance for an electronic health record system', Proceedings of the 40th Annual Decision Science Institute Conference, New Orleans, LA, Upcoming 14-17 November.
44. Zigurs, I. and Buckland, B.K. (1998) 'A theory of task/technology fit and group support systems effectiveness', MIS Quarterly, Vol.22, No.3, p.313.
45. Zigurs, I. and Khazanchi, D. (2008) 'From profiles to patterns: a new view of task-technology fit', Information Systems Management, Vol.25, No.1, p.8.